The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

[Resolved] Cell C / unlawfully taking money off my account, pathetic service

1 South Africa Review updated:
Contact information:

I have never in my life experienced a service so pathetic in my life, Cell C has unlawfully taken money off my account, they refuse to pay the money back, i am still waiting after two weeks for them to pay it back, as for customer service, i will be a fool to recommend them to anyone, i will definately be warning anybody i come across about this service!!! They do not know what they are doing, they are incompetent, useless and i am extremely disgusted about this service!!! After reading the complaints from other customers about Cell C, I have realized how many dissatisfied customers there are and how many complaints are similar, I have had enough of their bad service, enough of them messing around with my money, with my living!! If this matter is not resolved I will be taking this further as i have grounds to stand on!!! I will Sue Cell C, That is not a threat, I am Telling who ever is in charge of that useless place!!!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Cell C Customer Care's Response, Nov 02, 2017

    Dear Mr. Kirsten

    Thank you for making contact with Cell C.

    Please email us your Cell C + contact number and any reference numbers you might have to sm@cellc.co.za.

    Our team will assist.

    ^NS

Ki
Sort by: UpDate | Rating

Comments

  • Ja
      13th of Nov, 2008
    0 Votes

    I feel just the same...

  • Ja
      1st of Nov, 2017
    0 Votes

    I feel terrible, Cell c is full of crooks!!!

Post your comment