CEC Solutions / mis led on product /
I had finally receive my lap top after 5 months of harrassing then. Every week I called and called. I stayed on hold for up to 45 minutes just to tell them I wanted my lap top that I was paying for. Bu then when I received it, I didnt not have on it what I wanted and was told. It had VISTA on it and they told me it would have XP. It had only 1/2 gig of ram and Dell told me that you need atleast 1 gig of ram to run vista. "Everyone should know that" Dell service man said. "You got screwed". Also It didn't have Microsoft Word or any programs on it, and for 2, 000 Dollars, it should have had more. So stop payment on your product and hopefully the better is to come. Please check with or go online before you commit yourself to a company. Good luck!