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Cebu Pacific Air / online booking

PH Review updated:

Minutes ago I booked an on line flight from manila to bacolod to leave mnl on monday april 17, 2017 afternoon. I paid with my visa card for this 1 way flight and after submitting my visa info it came back giving me a booking number z89c6v transaction number approved [protected] then said pending [protected] was 84.68 cnd or 2998.88p. Looking to the other corner said try another card. So here I am lost now not knowing whats going on. Was I charged for this? I didnt receive any email from you to notify me either way. I called my visa company and they said the transaction went threw and you took the money and then you gave it back. They said I wasnt charged. I like to know whats going on. You dont have a free 1800 number to call from canada and I think your service really sucks, and it does. Transaction date says march 26, 2017 although it idone the booking minutes ago on march 25, 2017 can you look into this and explain to me why my first on line booking with you wasted my time. And also confirm I wasnt charged as I didnt get any email from you. Heres my email address its [protected]@hotmail.com

Ed
Mar 25, 2017
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Comments

  • Ma
      Apr 16, 2017

    I made the booking process from Cebu Pacific Web site last April 13, 2017.
    I wanted to know the Flight Details and the Guest passenger to make sure the confirmation status is from your side are ok.
    I didn't receive any email from Cebu Pacific after I booking online.
    I appreciate your quick respond. Please see below booking details. Thank You.. [protected]@yahoo.com

    Booking Details
    Status:
    CONFIRMED
    Booking Date:
    Thu. 13 Apr. 2017
    Booking Reference:
    JCB5UJ
    Flight Details
    No flights found.

    Fare Breakdown
    Details Amount
    Base Fare PHP 0.00
    Payment Details
    Date Trans.ID Type Amount Status
    04/13/2017 [protected] Visa (VI) SAR 963.88 APPROVED
    04/13/2017 [protected] Visa (VI) PHP -11, 988.36 APPROVED

    0 Votes

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