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1.5 8 Reviews

CBC News Complaints Summary

1 Resolved
7 Unresolved
Our verdict: With CBC News's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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CBC News reviews & complaints 8

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5:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CBC News Empire-today installing carpet with fleas

On Saturday June 18, 2022, I had carpet installed by EmpireToday. On Saturday night of the same day, I began to moved my items from the living room to the bedrooms, where the carpet was installed. I was walking bare footed as I did not want to dirty the new carpet. As I was walking on the carpet, I felt itch on my feet. I was not aware of what was going on as I did not figure where the itch on my feet was coming from. The following day I found a total of bites, 5 on my feet, 2 on the right arm and 2 on the left arm and 3 bites on my stomach. These were fleas’ bites, I did not recognize it, as I have never had this problem, but a friend of mine told me, they were flea bites. I have never had any pets in my life neither no pets visit me. I don’t like insects at all, as I have a lot of allergies to them. The same night I reported to Empire-Today. On Sunday I was very stressed out due to the itch. I took some baking soda and I placed all over the carpet, left it all day and then I vacuum next morning. I took it immediately to the trash in a plastic bag, and wash my vacuum cleaner. The following morning, I did the same, but still did not work. I was hoping that they will be gone, but they did not. What I am afraid is that they had laid some eggs and will be hatching within 15 days. I check this out with a fumigation company, and that is what they told me.

On Thursday June 23rd I decided to call EmpireToday and report the issue above and the lady that I talked to told me there was nothing they could do about it. Not good Customer Service. On Friday June 24, 2022, I called the salesmen Rick Espinoza and told him my story. He told me that he was going to talk to a manager and get back to me. that day I didn't received any calls or a solution to my problem.

Kim called on the 25th of June, and left a message regarding my survey that I had e-mailed to the company. She left me a message, as I was at the doctor’s office when she called, she told me to call Customer Service and let them know what happened. I called on the number that was provided and they transferred me to Customer Service because they did not know who called. I left a message in customer service for a manager to call me and no one called me back. Also, I left a message for Rick (the rep.) to call me and let me know if he had talk to a manager, no answer either.

First of all, I am very disappointed, that I have fleas in the new carpet. Second, I am disappointed that no one wants to take responsibility for their action. Third, I thought that the carpet that I had picked was better than the one that I received. It seems heavier when I felt the carpet on the first day of my appointment. Very disappointed. I told the guys the were installing the carpet that the carpet seems to be pretty cheap, but I already had the furniture outside in the patio from the bedrooms and could not returned the carpet.

I can’t live with this stress that is driving me very impatient. I can’t even go to my bedrooms without getting flea bites. This is not a good life, and I would like for you to help me to make it right.

I have reported this to the Better Business Bureau and the health department and neither one of them are helping me.

I am 72 years old and with health issues. Can' live with this situation any more.

thank you for looking into this.

Laly Savoy

PS: I don't have the available cable to download the pictures to the site. If I have an e-mail address I can e-mail it to you.

Desired outcome: Removed the carpet that they installed with fleas; Refund my full purchase- $1590.38; Refund fumigation fees - $465.00; Refund purchase of Home Depot items for fleas - $46.76; if they don't removed carpet -$237.00 to have it removed

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7:20 pm EDT

CBC News CBC Breach of Journalism Ethics and Standards

On March 24, PM Trudeau gave a speech at the UN where he was embarrassingly roasted by European politicians and then nearly the entire UN audience left when it was his turn to speak on tyranny.

The European politicians didn't want him in the room! This was a complete humiliation and huge international news.

In your broadcast of this event you didn't mention any of this and in fact, said he got a standing ovation. This is not journalism!

Journalism ethics and standards principles include truthfulness, accuracy, objectivity, impartiality, fairness, and public accountability, as these apply to the acquisition of newsworthy information and its subsequent dissemination to the public.

Where is your TRUTHFULNESS!, ACCURACY!, OBJECTIVITY!, IMPARTIALITY!

SHAME ON YOU CBC. WHAT HAPPENED TO YOU? HOW DO YOU SLEEP AT NIGHT? WHAT IS THE VALUE AND TRUE MEANING OF YOUR WORK?

The entire CBC news team should be dissolved so real Journalists can take over and do the job the tax payers are paying for.

Please respond with your reasons for not reporting the truth on this matter.

Desired outcome: A real truthful response, if CBC News is capable of providing that.

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9:48 am EST

CBC News CBC's moderator treatment of commenters.

At 3:30 a.m. this morning I posted the following comment about Queen Elizabeth:

"She is a steadfast, faithful and admirable Lady. I wish her well."

Believe it or not, the comment was deactivated! I noticed this at 7:30 a.m. I even received 7 likes before I was deactivated.

Why did this happen? My other comments, equally abiding by commenting guidelines are also often deactivated. This kind of moderation has to be ended. It is wrong, uncalled-for and it is a proof, that I am being personally persecuted by one particular moderator. I don't care who it is, this has to be redressed. I expect a response to this complaint, as soon as possible.

Title of article: Queen Elizabeth looks with 'hope and optimism' to Platinum Jubilee that comes amid uncertainty, family strife

Sunday Feb. 6. 7:25 Mountain time.

[protected]@shaw.ca

Desired outcome: I would like my comment to be re-enabled and I also expect an apology. Moreover, the moderator who is systematically mistreating my comments should be warned and disciplined.

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7:50 pm EST

CBC News CBC News on all forms of media

CBC has shown year after year biased information, a pre determined narrative and ignoring clear and obvious facts are the only common theme. Current and previous employees attest to this. The current freedom convoy shows this very well. Please shut down CBC in its entirety and terminate all management for failing canadians.

Sincerely Rob Allan.

Spruce Grove Alberta Canada

Desired outcome: Fire all management and start fresh.

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5:09 pm EST

CBC News Biased coverage

Defy your government employer and actually report the truth. If not, you will be getting a visit from dissatisfied Canadian customers.

Desired outcome: Truth, fairness and less virtue signaling.

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11:00 pm EDT

CBC News broadcasting incorrect, hurtful and false information

In every province in this country everyday regular people from all walks of life, backgrounds, nationalities, skin tones, religions and life choices have been hitting the pavement on saturday mornings to protest the corrupt canadian government, their lies and how they are bankrupting this country. They are the yellow vest protesters. The yellow vest movement is a global movement that the mainstream media chooses to ignore. This movement is fighting for our freedom. It is about knowledge and empowerment for all canadians. They are peaceful protesters and their mission statement doesn't allow for violence, racism or exclusion. Everyone is welcome to join the protests as long as they understand that racism, violence and exclusion will not be tolerated. I would urge mainstream media and true journalists to investigate a story before putting it out to the public.

On June 15, 2019 there was a conflict in Hamilton Ontario at Gage Park involving some members of the LGBQ, antifa and the street preachers. According to the news that night and the next day the yellow vest protestors were included in the conflict even though the yellow vest protestors were having their usual saturday protest at city hall. None of the yellow vesters were involved in this conflict.

The yellow vest rally was still going on while the violence and conflict went down in the park. Yellow vest protestors were suprised that there were so many police at their protest and so few antifa. Someone had called the police to advise of that there was going to be more conflict and violence than usual at city hall where the yellow vests protest. There were 40 police officers for a small protest and very few antifa. Antifa usually outnumbers the peaceful protestors but this was not the case on June 15, 2019. The antifa members had their usual face coverings on, which contravenes Bill c-309 of the Canadian Constitution. Local law enforcement does not address this blatant disrespect of our constitution. Yellow vest protesters continued with their weekly protest at city hall.

The social media journalists covering the yellow vest rally were being taunted by antifa, on June 15, 2019, regarding their equipment and safety. Woodrow Boychuk, an antifa member was asking if they had more of that equipment (referring to their camera equipment) and when asked why by the journalists he just laughed as did the other antifa members. He said "I hope that equipment is not too expensive" and again when asked why they just laughed. (refer to 264.1(b) of the Criminal Code of Canada regarding the threats that antifa issued to the journalists about their equipment). Woodrow Boychuk did all the talking for antifa. He then went on to threaten the journalists safety by advising them that they had no idea what they were walking into if they go to the park and told them they were walking into a "bees hive", antifa laughed again. (Kindly refer to Canada's Criminal Code 264.1(a) and 264.2 regarding the threat to the journalists safety). Even when there was a threat of violence the yellow vest protesters remained peaceful.

Antifa breaks the law every saturday that they counter protest the yellow vest rallies and nothing is ever done by law enforcement. Mainstream media labels the peaceful yellow vest protesters as racists, white supremacists, far right radicals and a hate group without attending the rallies or speaking to any of the protesters but antifa is never held accountable for their destructive and violent behaviours.

Once the street preachers arrived at the park and started their sermon at the opposite end of the park from the Pride event several members of the LGBQT community joined antifa in running across the park, 2 football fields away, to confront the preachers. They were carrying a black banner type thing with them. When they reached to preachers the hatred, anger and violence started. They surrounded members of the preacher's group with this black banner then closed it around the person once that was done they punched and kicked them. (kindly refer to section 279.1 (a) of the criminal code). The street preachers and their security had no choice but to defend themselves against the masked antifa members and the participants from the pride event. Law enforcement had not arrived yet and there was no yellow vest protesters present.

Law enforcement had not arrived to the park because of the call to local law enforcement advising of pending violence at the yellow vest rally. Pretty convenient don't you think? This is antifa's m.o. they like to distract the authorities when they are doing something especially violent and/or against the law.

When the social media journalists arrived they began filming the violence and damage by antifa, the pride participants and the preachers. Antifa continued to strike out along with stealing camera equipment and signs from the journalists and the preachers. (kindly refer to 322.1(a)(b)(c) and (d) of the criminal code) Were items returned undamaged to the owners? This was never addressed by mainstream media reporters and journalists.

The incident reminds me of when bullies are harassing their victims in a schoolyard. Anitfa is a bunch of thugs who cover their faces to hide their identities in an effort to avoid prosecution while everyone else does not. Who is protecting these terrorists? Why doesn't mainstream media cover their violence and hatred? There were no yellow vests present at this time.

After police arrived words were still exchanged however the violence finally stopped. People were bleeding and damaged but still on their feet. Three or four yellow vests arrived after their rally and after the police arrived. There was no violence or bigoted remarks made by any of the yellow vest protesters that arrived after the chaos.

That night on CBC news and other mainstream media news outlets the blame was placed on the yellow vest protesters. They were called a far-right racist hate groups by the newscasters even though yellow vest protesters did not arrive until after the violence had ended. No reporters or journalists were in the park when this happened or even after. They did not talk to or interview anyone from the yellow vest movement yet they did not hesitate to spew the biased narrative they have had since December 2018.

Journalists and reporters no longer investigate for accuracy of information. They no longer vett their sources. They no longer report unbiased facts. It's absolutely shameful.

CBC and the other mainstream media outlets that have been reporting false information about the yellow vest protesters and they need to retract their lies and apologize to these everyday folks.

Kindly post an unedited copy of this complaint and post it to all of your sites along with an apology to the peaceful protesters of the yellow vest movement. The false narrative pushed by these unqualified journalists and reporters has affected every avenue of the protesters' lives. The protesters are being treated unfairly by mainstream media. Why is this happening? An answer to this question would be appreciated.

Yellow vest protesters will no longer tolerate this blatant smear campaign and demand it cease and desist immediately. You are affecting people's lives and livelihoods. You are pushing slanderous, false and hurtful information.

A written response to my questions is appreciated. If you can advise when a retraction and apology will be issued can be included in your written response.
Thank you for your prompt response and cooperation in this matter.

If you have any questions or concerns please feel free to contact me via email lottie.[protected]@hotmail.ca.

Regards,

Lottie Fraser

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Grete Hansen
, US
Feb 03, 2022 8:20 pm EST

CBC news had a chance to redeem themselves but they chose to use the narrative that they were paid for. The convoy has peaceful protestors that are cleaning up after themselves and not destroying and taking down statues like the BLM, Climate terrorist, Antifa terrorists, etc! When you show your viewers twisted information that is false because you are afraid of losing your job. You should think about all those that have lost their family members, jobs, businesses and homes. You need to be shut down and not working because you are a disgrace to real journalism. Close your doors at least one of your previous employees came forward but she had to quit to do this and report what you actually do FAKE NEWS. Poor seniors that aren’t tech savvy getting this false stuff and your brainwashing methods. It never worked for me and the majority as they are all waking up now. Start looking for work

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11:10 am EDT

CBC News cn rail crossing in small towns and hamlets

The problem we are having in our town is the train whistle .It's duration & the amount of whistle being used.I have tried & contacted the CN Police .They have taken my complaint & have told me that they will take care of it.They then passed me up to cusumer complaint depatment. I spoke to a representative who told me to mark the times & duration of the whistles which I have done .I emailed the results to them .NOW this has been going on for yrs .We are a mining community that have to work shift work .Yet these engineers seem to enjoy waking people up every time they go to the mines & return .All my records are in the garbage because I felt I was getting nowhere.So today the train went by & I counted the the seconds which were 9 to 15 seconds on the whistle & 5 to 6 time .The rules from CN state two 5 seconds Plus 1 two seconds burst of the whistle . I have spoken to most of the residents & they all say that it must stop .This is the reason for this email .I hope that YOU the news can make this stop .thank You Gerard Morais

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Update by Gerard Morais
Jul 06, 2017 11:15 am EDT

I live in canada not the united states

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10:46 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CBC News mark harvey

Mark Harvey has conducted false reporting with publishing untruths in his stories. These false statements made by Harvey are being investigated and legal action is pending. Mark Harvey who is suppose to be protecting the public in Edmonton and reporting truth not fiction has repeatedly shown he has no intent on reporting truth and is seemingly looking to report with misleading and false statements to get a story. He should be investigated by CBC with legal actions being taken by those he defames should be brought against him.

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Update by anonymousreporter
Mar 05, 2014 12:10 pm EST

CBC news radio host and reporter Mark Harvey is at it again with bad reporting practices. He has been found to be calling happy clients of businesses he is striving so hard to publish negative reports on that he's been placing annoying calls to happy customers who are displeased with his harassment. It has been reported that Mark Harvey goes as far as calling happy clients of those he is trying to criticize and defame and is apparently attempting to turn happy clients against their suppliers or contractors. This has for Harvey unfortunately been back firing as now a number of these Happy Clients are complaining about Harvey. Anonymous reporters are trying to reach Harvey but he seems to be evasive. If you have a complaint about Mark Harvey or the news stations employing bad, defamatory practices please make it known on this site.

Update by anonymousreporter
Mar 01, 2014 10:48 pm EST

This is totally true, Mark Harvey of CBC has repeatedly reported false and unverified material. His news should not be believed and he shoudl have a class action brought against him.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Boomerer
, CA
Aug 03, 2019 12:15 pm EDT

The CBC needs to be invisigated! It has gone from bad to worst. I never watch the news, sick of all the Liberal propaganda. As ck of

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