Cay Boutique Florida / Order never shipped / non-responsive

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Another victim of Cay Boutique! I also purchased the monogram towel through Groupon on December 4th as Christmas gifts. It is March 21 and I still have not received any product. I have tried to email the owner and copied Groupon several times. I even looked up the company sent a personal letter. Finally, I received an apologetic email on Feb 2 and stated my order will be shipped within 3-5 days. On March 1 received email with tracking number and the tracking number shows that the label was created, but not shipped. As of March 21, still no product.

Mar 21, 2017

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