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Cathay Pacific / rutness

1 Sydney Metro Area, New South Wales, Australia Review updated:

Dear:

My mother in law travel from sydney to China through Hong Kong this year on 09/02/2010, she was carring her logguage when service desk women come and grab her from the arm and took her carring loguage and claim if she does not pay her extra money she will trow away her logauge and she will make into pissess the the ticket.

My mother in law has being very uptset seings that incident, which to me that is assault.
What ethical and rights does she have?

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Comments

  • An
      11th of Feb, 2010
    0 Votes

    My friend also was held by a women from the same airline on different time, demanded money, just before entering the gate. This needs to be follow up or more people will have to be treated like crap.

  • An
      11th of Feb, 2010
    0 Votes

    ### ground floor service, I mean check in, the chinese women who service Business class is extremely bad manna and rude, I will not fly again because of her!!

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