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Beware of Castaway Pools & Spas or Castaway Fiberglass Pools or any other similarly named outfit. Also beware of the name John Sr. and John Jr. (Dalrymple), Teresa Masker, Willie & Midge Kalai, Denny and Leslie Detamore, Dave Sutton and "Bernie" with an attitude. We met with John Dalrymple regarding a Trilogy pool in June 2007. John wrote up a contract and Denny and Leslie Detamore came to our home on June 24th, 2007 and took/stole our $5000.00 deposit w/ the promise of delivery and installation of our new pool on or around the 4th of July(2007), a year ago yesterday. Shortly thereafter, no one would answer our calls as to why we hadn't received delivery, etc of our new pool. Finally, John Jr. got on the phone in an extremely NASTY voice stating that they were having difficulty w/ the permits due to the oversized load... a stock excuse he used repeatedly, I have come to understand. Then Dave Sutton comes on board to the rescue with the promise of straightening everything out... Bernie answers the phone repeatedly in an impudent and cocky tone with the stock answer that "no one is available to speak to..." Then, finally in August after we come to realize that Castaway had been scamming innocent victims for YEARS, Midge and Willie Kalai send us a letter that they would return our $5000.00 in one month(August 2007). Guess what, folks? No deposit was ever refunded. Then we learned that Denny Detamore and his bible-belting family have been scamming numerous other families before and after they scammed us... and the folks at Trilogy, well, Ted Baudendistal the President of Trilogy in Fayetteville, TN refused to take any future calls from us, but told us he would continue to do business with Castaway as long as they paid their bills. How's that working for you, Ted? So here we are, over a year later with broken dreams and a hole in our bank account. I believe there will be retribution, but it will take a very long time... so please, DO NOT UNDER ANY CIRCUMSTANCES PUT YOUR FAITH IN ANYONE HAVING ANY CONNECTION WITH THE ABOVE-NAMED COMPANY OR PEOPLE... OR YOU TOO, WILL HAVE BROKEN DREAMS AND A HOLE IN YOUR BANK ACCOUNT!
jhon new company name is a POOL DEPOT IS LOCATED AT RT 322 FOLSOME NJ
HIS NEW BUSSINES NAME IS POOL DEPOT AT RT 322 FOLSOME NJ
John Dalrymple wrote up a proposal at the Delsea Drive location and sold us a trilogy pool and on June 24th, 2007, Denny Detamore & his lovely wife Leslie came to our home to steal our $5000.00 deposit knowing all the while that we would never see a pool from Castaway... while telling us stories of how their young children were in Bible camp for the summer. (They had stolen deposits before and after ours... yes, you were very busy that month, weren't you Denny?) Willie & Midge Kalai promised to return our deposit in August, but almost one full calender year later, nothing but aggravation and a large hole in our bank account. Bernie, a sarcastic and smug SOB answers the phone with such attitude, I look forward to the day when justice is served for aiding and abetting. Dave Sutton also promised to make things right... Dave ... where are you? And Denny, hiding in the hills of West Virginia... you & your family will pay... just remember, the Lord will provide...
FYI - On September 11, 2008 the Attorney General's Office along with a court order closed down and froze all assets of Castaway. They tried to change the name beforehand, but beware of Factory Direct Fiberglass Pools.
Apparently John is working for Swimming Pool Now and still screwing the customer -
Joe,
Not sure where I said that God would do this or that. I was never speaking about my religious beliefs or non-beliefs. Just referring to the Detamore's need to make a point of telling us about theirs. And I am certainly NOT lost. Just disgusted! So what is your TRUE connection w/ Castaway and WHY are you following this complaint board?
Francine
All I'm saying is that before giving 5k to a stranger, don't you do a ton of research? That is a lot of money to me. My story? Normal guy... just had my home remodeled. I also have a pool. I just don't get this blind faith people have. Big investments, and projects require lots of research. The world is full of these guys, everyone wants your money. I feel bad for you. God is not an instrument for you, by the way. If you are truly religous leave things to him. Your emotions and loss have nothing to do with the final outcome. Telling us that God will do "this and that" makes you sound lost in your self.
Who are you, Joe? We all want to know? What is your story?
I believe retribution and remuneration will come!
Why didn't you research this outfit and ask to see 3 or 4 past pool completions before handing over 5k? This has been over a year now, and it looks like if you haven't got it back...kiss it goodbye.