Hello to you i'm James The Jeweler in Atlanta, Ga and i also have my own educational discussions here under "JEWELRY & WATCHES" i was reading your complaint here and i first must say that i'm sorry you had to deal with such POOR CUSTOMER SERVICE and a LACK OF KNOWLEDGE OF THE WATCH YOU PURCHASED FROM JC PENNY'S in 2008.
I'm a REAL JEWELER in Atlanta, Ga and sell many types of watches, from the high end to the QUALITY LOW END, i don't know what exactly this G-SHOCK watch does but i will be looking it up to find out, but i will tell you that in the future make sure you know for sure if a watch IS OR IS NOT SOLAR POWERED, and if this watch is being advertised as a SOLAR POWERED watch, only to find out you still need to put a battery in it, that's FALSE ADVERTISING and JC PENNY'S could be sued for misleading the jewelry buying consumer.
In the future should you need my services to educate you on any item of jewelry, or to get you the watches or jewelry you'd like to buy feel free to contact me at any of my contacts below, and if you have any questions for me feel free to ask me.
Contact James The Jeweler:
Either here or at my email address: email@example.com
My Online Jewelry Blog: http://jamesisajeweler.blogspot.com