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Casinoshare.com / They do not pay out

United Kingdom Review updated:
2.5
Contact information:

This company are a con. They advertise $2008 dollars for 60 minutes and anything you win over that amount during that time (up to $100) you can keep as long as you deposit $50. So we won the $100, deposited $50 into the real money play and the $100 winnings were transferred over to real money play. So we tried to take the whole $150 out because as far as we were concerned we had won $100 and the $50 was our money anyway. We were wrong. There were a whole new set of terms and conditions, these involved spinning the roulette wheel at least 50 times. So we did this and decided to take out what we had left, which was $148 as we hadn't done too bad! However, on the withdrawal page it said we hadn't betted enough to take the money out. My husband got on the phone to them because at the very least we should've been able to take our own $50 back out! We were told that the $100 was actually 'bonus money' and not 'real money', which is total false advertising because it was transferred from the bonus account into the real money account. After about 1 hour of arguing with them on the phone they put the $50 back into my bank account (well, we are waiting until tomorrow because they said it'd take 24 hours to show so we'll see!) but the $100 we are not entitled to. So avoid this casino at all costs because they'll take your money and then not let you remove it when you've had enough of playing! TOTAL CON.
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Ga
  20th of Sep, 2010
Agree Disagree +1 Votes
It's common practice to always read the terms and conditions as the terms and conditions are clear even though the offer has changed since but the rules of the offer is still the same.

The Free Play Bonus (winnings) will be credited to the Bonus Account.
The Free Play Bonus is then subject to playthrough (wagering) before it may be withdrawn.
Players will not be able to cash in before the entire bonus has been wagered through.
Players of Russian, Danish, Israeli, Greek and British origin are welcome at our casino. We regret that due to promotional abuse by a large number of players originating from Russia, Denmark, Israel, Greece and the UK these players have to wager their bonus 50 (fifty) times in order to withdraw.

It seems like even though the casino broke or bent their terms and conditions for you it's a fair assumption to think that once you started to play with the winnings you agreed to the terms.

Happy gaming at CasinoShare as there service is good and great games.

Have fun.

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