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CashX / Fraud

1 N a, Ontario, Canada Review updated:
Contact information:

This company is charging illegal fees and deducting random amounts from my credit card. It has turned out that a $250 loan has now cost me $400. They are taking funds out of my account without my permission and they are ignoring my calls and not responding to my e-mails.

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  • Ri
      15th of Feb, 2010
    0 Votes

    Business Contact and Profile
    Name: Cash X
    Phone: (866) 462-2749 ext. 222
    Address: 130 - 3044 Bloor St. W

    Etobicoke, ON M8X 2E5
    Website: www.cashx.ca
    www.faxlesspaydayloans.ca
    Principal: Paola Pluas, Accounts Administrator
    Customer Contact: Paola Pluas, Accounts Administrator - paola@cashx.ca
    Email Address: paola@cashx.ca
    File Open Date: February 2009
    Type of Business: Payday Loans
    BBB Accreditation: This company is not a BBB Accredited business.
    Additional DBA Names: Faxless Payday Loan

  • Ri
      15th of Feb, 2010
    0 Votes

    here is a link to the better business bureau case on this crooked and illegal companyhttp://www.bbb.org/kitchener/business-reviews/payday-loans/cash-x-in-etobicoke-on-1183791

  • Ri
      15th of Feb, 2010
    0 Votes

    http://www.bbb.org/kitchener/business-reviews/payday-loans/cash-x-in-etobicoke-on-1183791

  • Co
      15th of Feb, 2010
    0 Votes

    There are lots of complaints about this person on several sites..

    Refuses to acknowledge Cease and Desist email's

    Refuses to communicate whatsoever..

    Will continiously debit your account until you shut it down...

    Will not return phone calls etc

  • Lo
      19th of Feb, 2010
    -1 Votes

    These guys also HAVE YOUR PASSWORD TO LOG INTO YOUR ON-LINE BANKING...
    IF YOU HAVE GOTTEN A LOAN WITH THEM, CHANGE YOUR SECURITY ACCESS CODE AS WELL AS YOUR PASSWORD TO GET INTO YOUR MAIN BANK ACCOUNT...THIS WAY THEY CAN'T GET IN AFTER YOU CHANGE IT...
    IT IS AGAINST THE LAW FOR THEM TO ASK FOR THIS...
    I HAVE CONFIRMED WITH A PRIVATE INVESTIGATOR THAT THEY ARE IN FACT IN THE CAYMAN ISLANDS, I AM GOING THERE WITH HIM THIS WEEKEND TO PUT A STOP TO THIS AND WE ARE GOING TO TRY TO CLOSE THEIR OFFICE, WE HAVE A FEW CONNECTIONS WITH INTERPOL AND THEY ARE SENDING AGENTS AS WELL...
    gOOD LUCK!

    IF YOU HAVEN'T GOTTEN A LOAN WITH THEM AND ARE THINKING ABOUT IT, DO NOT DO IT FOR GOD'S SAKE...SAVE THE HEADACHES

  • Bo
      19th of Feb, 2010
    -1 Votes

    Just call the 416- 234-8657 number directly, wait till the recording starts talking then press 222 right away, that brings you directly to the ### named Paola and threaten logal action, but first talk sweet and calm, because she does seem to have a nasty attitude problem and blames the clients all the time...she told me the main issue why people have problems with their company is because people don't know how to use computers...It's actually the fact that they don't have any information on their website, no phone number listed to speak to a live person and they're ###s and won't admit that their a huge fraud... I hope people will check out the compnay before dealing with them!!!

    Call the ### until she answers, she will have to take the call eventually, or she would be fired... It worked for me! Thank god my bank is quick and has excellent customer service, they refunded me the whole amount on the same day...Quite impressive. I actually got a 5 thousand dollar line of credit now so I will never deal with these jack ### again!

  • Rg
      24th of Feb, 2010
    0 Votes

    I got my money fast when i needed it no problems.

  • Rg
      24th of Feb, 2010
    0 Votes

    These guys are ok I borrowed from them for like 5 years they always worked with me when I had trouble. If you scam these type of lenders by taking lots of loans and not paying them you shouldnt critisize

  • In
      24th of Feb, 2010
    0 Votes

    I have done business with this company and they are reliable, professional. I had a jam once upon a time with some payments and they offered payment options via email which allows us to do it our selves but since am not too computer sabby i called in and had a customer service representative Cynthia, quite helpful, attend to my inquiry. I would definetly recomend these guys!

  • Co
      24th of Feb, 2010
    0 Votes

    Oh I did pay everything and only got one loan for them, it was my first and LAST time ever... MONEYMART IS SOOOOO MUCH BETTER!!! my money, paid it all off within 5 days but they charged my account over $1000 in total, they are THIEVES and have no sense of business or customer relations!!! They should be shut down.

    GO TO MONEYMART, DO NOT USE OFFSHORE COMPANIES AS THEY WILL ROB YOU AND MILK YOU DRY...

  • Tr
      24th of Feb, 2010
    -1 Votes

    Seems coincidental since all these complaints are in the last 9 days and Cashx just won a lawsuit against a disgruntled licensee. I think Cashx has been in business for 9 years and all of sudden there are these slanderous complaints. hmmmmmmmm very suspicious!!!

  • Sh
      27th of Feb, 2010
    0 Votes

    The problem with these companies is that alot of them operate from other states/countries and they are next to impossible to contact, the clients get frustrated and take their anger out on them. I think that these businesses should just be more upfront and provide more customer support in order to prevent these problems and facilitate the use of their service, which both the client and company would benefit-my opinion...

  • Sc
      2nd of Mar, 2010
    0 Votes

    This company is a total scam. They are operating criminally, illegally. They are not following the laws of the provinces on how payday loans have to operate. There is a file on them with the rmcp - it is a type of internet fraud/identity theft.
    If you have been scammed by them, contact your bank manager to close your account immediately and contact the rcmp phonebusters. CALL PHONEBUSTERS 1-888-495-8501
    www.phonebusters.com
    They are offshore in the cayman islands, they are criminals so their emails telling you that they are going to negatively effect your credit are b.s. because they cant. they are breaking the law, they would have to come and take you to court in canada.

  • Sc
      2nd of Mar, 2010
    0 Votes

    --------------------------------------------------------------------------------

    Any person who got stuck in such a contract should contact their local State/Provincial Police. The company is not licensed to conduct business/do payday loans in this province. They are based out of the Cayman Islands and what the police will probably tell you is to close the account at once and -and dont be surprised if you get contacted in the future, being told that they money was bad money. This could be a form of money laundering and they are putting in bad money and removing good money. It does not matter tha their document is drawn up OFFSHORE, they are borrowing money to someone in another province/state and must abide by the laws and legislations there.They broke several rules in this province: gaining access to a clients account to look at their account by logging in as the client, consecutive loan is not allowed at all in this province, charging more than $21 per$100 to loan - also they are impossible to contact via email/fax
    /oral - they will not tell you how to repay to end the consecutive.
    you cant put stop payments because they go in to your account at sporadic intervals, and put down different amounts and add a different number next to their name to change their id each time
    if you fill out an application online, they will sign the edocument for pad for you and tick you off as agreeing to all their clauses even if you just viewed it. you dont get to see your loan document or pad until after you clicked to apply. they also make it appear that you applied several times. so you can end up with 8 loans out of one application.
    My friend was told to stop paying them at once and advised that they were a victim of a type of identity fraud. they were told to contact the credit bureau and put a fraud alert on their file. when asked if it will effect credit rating? the answer from Government Consumer Regulating authority was - their activity is illegal in our province, they are acting criminally - they will have to come here to take you to court. they are breaking the laws of this province. that I can confirm. Yes the bank manager can help you but they cant cant stop payment.
    the contract is electronically produced - they are preying on desperate people who are in dire need of emergency cash. there are companies that follow the rules and borrow legally. check with your local consumer agency for a list of licensed places and for information on what laws are in your province. remember this is a company that is offshore, conducting business over the internet - posing in canada as a .ca website.

  • Br
      4th of Mar, 2010
    -1 Votes

    As a long time valued customer of Cashx i get sick to my stomach when i see comments made of this company being fraudulent having been in business with them for over 8 years and being stuck at times they have been of great help, even having fees waived from my account from time to time and although some of these nsf were my fault they refunded me my bank fees.

    I would only assume nasty comments are made from customers that owe money and don't want to pay so they rant on about them after they have taken good use and abuse of their services, i highly recomend this company.

    To all the haters

    :-((((

  • Di
      20th of Mar, 2017
    0 Votes

    @brokeOn the GO hi there i borrow from this company and i can tell you they r a rip off i pay $270.00 on a 200.00 dollar loan so thatsa bull and in Ontario they are not allowed to ask for no more than 21.00 dollars on the hundred, so you tell me this is good and ligit for them to charge this, i think not

  • Ca
      12th of Mar, 2010
    0 Votes

    FRAUD FRAUD FRAUD IS ALL I CAN SAY!!! Do not give these people any of your banking information! They almost got me. To all you people who recommend them...WOW you must really be desperate. Other then the fees these people charge..they went into my account WITHOUT me accepting their loan or signing documents..had to pay a hefty bank charge to reverse it..and the 3 stupid ### that work there...well lets just say they are ###. GOOD LUCK TO ANY OF YOU WHO REALLY HAVE TO DEAL WITH THIS COMPANY. THEY ARE NOT OUT THERE LOOKING TO HELP YOU OUT...simply there TO
    SCREW YOU UP! HONESTLY...I'M A SINGLE MOM AND THOUGHT HOW CRUEL CAN SOME PEOPLE GET!


    PLEASE PLEASE PLEASE DO NOT GIVE THEM ANY BANKING INFORMATION!!!

  • Ho
      19th of Mar, 2010
    0 Votes

    3044 Bloor street..UPS store!
    IP address in Cayman islands..17 eastern Avenue Georgetown GrandCayman
    Linked to 3020 Bloor street Dina bridal and another paydayloandepot.ca as well

    I filed with RCMP today
    Applied for a loan for $150 with cashx August 12, 2009 received it. following week pymnt of $49.80 taken, sept 3, 2009 3 taken out 472.83, bit to much for a $150 loan. then loans that I did not ask for kept coming, I called to give money back but no one could tell me where to send it.
    $2025 went in and $6366.78 went out and I only requested 1 loan. they regained access to new account via bank card and password and debited account over $1000, I went in and bank reversed charges, then following week they did it again, same amount, so closed account, got new card and password and now account ok.
    Now get a call from collection agency saying $5214.69 is owed to cashx.

    This company works out of Cayman Islands and is under investigation with RCMP and is operating here illegally. They sign the documents their selves as clients have no way of seeing them until the loan has gone in, not possible for Canadian clients to sign these documents and illegal for company to when not in Canada.
    Cashinterchange is another name they go under as well as numerous others.

  • Ho
      19th of Mar, 2010
    0 Votes

    this has been going on from the 12th of august to the 1st of January all these loans coming and going and me not getting anywhere with them.

  • Kb
      23rd of Mar, 2010
    0 Votes

    The first two loans I got were fine, then for no reason they started debiting small amounts of money $40, $20 every two weeks...when I threatened to seek legal action by e-mail(because they refuse to answer their phone calls...only once when I first got my loan did paula answer) After I threatened to take legal action they stopped...Now almost a year later they have made 2 transactions withdrawling a total of $170 from my account...I had to close my account...These people ARE A SCAM AND THIS BUSINESS IS A FRAUD!!!

  • Bm
      7th of Apr, 2010
    0 Votes

    I took a $200.00 loan from them and now they keep taking money from me.
    In a matter of three days they took almost $1, 000.00 from me (for a freaking $200.00 loan). They won't reply to my emails or phone calls. My husband and I are finally closing our account after tomorrow and transfering all of our funds to a new account.
    It was almost like they were monitoring our joint bank account, seeing when money was depoisted and automatically taking it.
    From them doing this I've been short for rent a few months. They keep taking the money I put in the account to replace it.

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