On July of 2008 I was awarded a certificate for Get Up and Go. I had to have it acitivated within forty five days. This certificate could be activated at my convenience either by phone(1-800-533-2427, fax (1-818-710-3523)or on line(www.gowithwyndham.com). I chose on line since it was convenient for me. Alomost a year later July 2009, I called to see why I have not been notified of where I would be staying (I had chosen Washington DC). Just like Sherrillee I was treated very rudely. My code number was not found as being activated. But when I called the number above it tells me that the number had already been activated. When I tried again on line it said that the code number was activated.
Now I called wyndham again, (Frank) told me that they do not take care of the G-codes, Casablanca does. When I called Casablanca they said "No" we no longer take care of those. Called wyndham again and they again said "NO" This game went on and on for three days. I called approximately five times each day to find myself no-where. These people were rude, inconsiderate, and apathetic. I also believe this is a FRAUD. I spoke to many people throughout the ordeal (STEVE, FRANK, DWAYNE, MICHELLE and a SUPERVISOR JOANNA and not one person could help me other than to tell me call this one or that one, (casablanca and wyndham)
DWAYNE, hung up on me telling me that "I did not have to call you back MAM", MICHELLE also hung up on me telling me "there is nothing I can do and a supervisor is going to tell you the same MAM. What a SCAM!!! If wyndham is trully as reputable as they portray to be then I hope that they would look further into this SCAM!! To all who are thinking of participating BEWARE...
Sincerily upset, Mr and Mrs Roberto