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carwasp.com / Impossible to return incorrect certificate

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I went to the website www.carwasp.com and ordered one certificate. I received it on time, but my name was incorrectly written. After several weeks of attempts to contact the seller, I finally received the response. But it was negative, and the seller refused to change it or to provide money back. But it was clearly written on the website that they accepted returns and money was guaranteed. Please, if someone here had the same experience, can you help to return money back?

Ru
Mar 20, 2014
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  • Rc
      10th of Jun, 2015

    I have been dealing with this company for years I wont go anywhere but here .GREAT prices, noooo one can beat them, , beleive me i checked ..plus they are amazing coustomer service, They take the time it takes t get you what you want so I love love love this place, we use all their products our busisnes as well as at home

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