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Cartrawler / car rental: short term is more expensive!

South Africa
0% 1
Dear Sir / Madam

I booked a vehicle online from the 21st of September 2017 until the 1st of October 2017. The vehicle will be picked up and dropped off at Lanseria Airport.

Our plans have since changed and we will drop the car off on the 29th of September.

When I try and change the RETURN date, the system says that I have to choose another vehicle. When I choose the same vehicle for the shorter period of time, it quotes me a lot more than the original charge.

That makes no sense to me and seems like an unethical way of doing business.

Your feedback will be appreciated.

Casper Heunis
Sep 13, 2017

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Customer Care Service
Classon House, Dundrum Business Park, Dundrum, Dublin 14
+353 1499 9600
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