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CarTrawler / car rental

I've got a car rental booking in Barcelona on 21 of August 2018 via https://book.cartrawler.com
Within a minite after confirming a rental money sum was charged from my credit card.
Despite message "You will receive an e-mail within 15 minutes", I did not received any voucher nor confirmations via e-mail next 24 hours.
CarTrawler Voucher Retrieval service does not "recognize" booking number or my e-mail.

CarTrawler
CarTrawler

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