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Cartagz
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1.0 7 Reviews
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Cartagz complaints 7

ComplaintsBoard
L
1:11 pm EST

Cartagz This site is a SCAM, just go to DMV online and pay for free

My boyfriend went to the first site on google to renew his tags. They charged him over $30 to do it, plus $15 to ship overnight, and didn't acutally charge us the full amount owed, so we didn't get the tags. We couldn't pay the remainder through DMV because he had already started the process through cartagz, and the number we had to contact them wouldn't let us actually speak to a person. It asked us for our phone number, which we entered and said it wasn't on record and would hang up on us. The only way we could get the tags was to pay the remainder balance plus an additional $30+ fee. This site is a SCAM, just go to DMV online and pay for free.

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ComplaintsBoard
N
12:59 pm EST

Cartagz On top of our already expensive registration FEES they want to charge $30.00 fee for paying it online

This is ridiculous on top of our already expensive registration FEES they want to charge $30.00 fee for paying it online. On this site ( https://www.dmv.ca.gov/wasapp/vrir/start.do) you can pay it for FREE and its an official DMV site I have used it for the passed 3 years when paying for my registration renewal and other items. CARTAGZ was not even able to find my car using Full Vin and wants to charge 29.99. This is the link to the site to use or free.https://www.dmv.ca.gov/wasapp/vrir/start.do

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ComplaintsBoard
N
11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cartagz Fraud

Wanted to transfer tags of an old truck I gifted to my son in 2004 into his name and pay registration. After putting in all the info requested they came back to me with a" congratulations. Your request is eligible to be completed through Cartagz.". They wanted a fee of $244 dollars so they could send registration ard and sticker. This sounded good to me but I checked with the DMV who told me the vehicle is not eligible for online transfer and registration. They needed the title which I donot have and bill of sale which I do not have. Thank God I checked it first before paying the money.

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Boobla
Wilton, US
Aug 02, 2012 5:01 pm EDT

The DMV does not offer title transfers online, but Cartagz.com does. Cartagz is a licensed and bonded registration service who is willing to take the extra time to work with its customers. This is why they charge a small processing fee.

Is Cartagz legit?

Our verdict: Complaints Board's review suggests Cartagz is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Cartagz, reviewing user feedback and how Cartagz addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Cartagz. Trust, but verify.

Cartagz earns 77% level of Trustworthiness

High Trust Suggestion: Cartagz evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Cartagz. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for cartagz.com can be seen as a positive aspect for Cartagz as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Cartagz's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Cartagz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Cartagz's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • There was some difficulty in evaluating or examining the information or data present on the cartagz.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Cartagz.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cartagz.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Cartagz. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
B
3:54 am EDT

Cartagz Cartagz is a complete and total rip off

Cartagz is a complete and total rip off. if you're stupid enough to not pay your registration fees on time and decide to use this service, then you're probably also stupid illiterate and disorganized.

The cartagz website is malicious and hijacks the normal access to the dmv renewal page...also a big sign its a scam. even worse, the website is designed to look like the official dmv site ..it took me a minute to realize the site was commercial. I DO NOT WANT ### LIKE THIS DOING BUSINESS WITH THE STATE. DO NOT SUPPORT THIS COMPANY.

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DAlbere
, US
May 16, 2012 6:02 pm EDT

This website is a scam, what they are doing to people is wrong.They charge people extra fees that don't need to be paid and they trick you into doing that by creating a website that looks similar to the DMV official website.

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Travis Ellis
, US
Apr 15, 2012 9:00 am EDT

Cartagz.com pretend to be online office of California DMV. They’ve tried to scam me in paying my vehicle registration fee online using their website. Fortunately I was smart enough to google this company before paying a cent. Don’t trust this company it’s a scam.

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Jook
, US
Apr 05, 2012 1:01 am EDT

BEWARE! Horrible, entered the state of California DMV renewal address and plugged into theis CARTAGZ site. Scam, fraud, no phone contact number, fax number disconnected.

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Lipler
, US
Feb 10, 2012 7:54 pm EST

Absolutely a scam. They started requesting I send them personal information that could be used for identity theft. Run from this site. How did they get on the dmv website?

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Nan11
, US
Apr 06, 2015 7:45 pm EDT

I believe this site is a spam! I paid over 270 to try to get my title renewed...sucks!...spam site!

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Suskelle
, US
Jan 02, 2013 1:20 pm EST

Over priced. Extra charge for printable receipt. Worst rip off I've seen in a long time.

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Bolbike
, US
Aug 31, 2012 6:24 am EDT

Beware of the "good" reviews. They're all commented by the same person.

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Bugs Bunny 4
Sacramento, US
Jun 09, 2013 8:39 am EDT

I to have fallen for the fraudulent web page. Now after reading all the complaints, I feel that I now have to dish our another registration fee, so I am not late with the CA. DMV. That's disability money that I won't have for medications now. These folks need to be tarred and feathered on a rail, and run out ot the state.

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Woody100
Costa Mesa, US
Jan 20, 2013 10:14 pm EST

Yeah - $29 plus a "convenience" fee... Thanks, California, for re-directing me to this ripoff, instead of offering FREE pay-online service to us. I'm holding my payment for an extra month and a half now... You could have been earning interest on my registration fee already. You (California) are SO inept. I fault you more than Cartagz - you deserve each other.

ComplaintsBoard
M
3:39 am EDT

Cartagz MY DMV registration was $141 on the CA DMV site but would have been 141 + 29.95 + the convenience fee

Searched DMV CA on google, saw the "CA DMV Registration Renewal" and clicked on it. After I put in the registration info I saw the "CARTAGZ" fees. THen I realized I was on the wrong site. The CARTAGZ site looks just like the DMV site that allows for online registration payment. Hard to tell the difference except that the DMV site does not charge for the service. MY DMV registration was $141 on the CA DMV site but would have been 141 + 29.95 + the convenience fee. What a scam. My DMV stickers come through the mail, no line and no wait without the extra fees just by using the DMV web site.

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ComplaintsBoard
B
5:15 pm EDT

Cartagz Stay away from these crooks

Well...let's just say...$29 cartagz service fee + $3.73 convenience fee...then they strongly recommend tracked shipping at $14.50 minimum and if you want an eVersion of your registration then that's another $5! For a total of $52.23 in fees...REALLY! That was an extra 35% added to my $149 DMV registration.

I just went to the DMV website...paid the $149 with no extra fees and no line...

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dhlawrence
, US
Dec 18, 2011 1:38 am EST

Agree. This site is a complete scam. BEWARE. They were the top Google hit and I didn't notice they weren't DMV until AFTER my payment was processed. DO NOT USE!

ComplaintsBoard
P
6:07 pm EDT

Cartagz Avoid this website at all costs

Well, I just did a quick information entering to get a price for transferring through them to get my vehicle register. They say they'll get it to me overnight. Lets, just say the total price was 500.00 and up. What a rip-off, and for those of you who did had it mail and deliver to you great, but I still wouldn't trust this site unless DMV advise one to do so.

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KB83
, US
Feb 16, 2012 1:28 am EST

My boyfriend's car was towed while he was deployed with the Navy. Yes, his registration was expired, but I used cartagz' service to renew it since I was unable to make it to the DMV. At first, the service was good. The order went through and it seemed a lot easier than taking a day off of work to stand in line at the dmv. I checked with Cartagz twice to make sure the order went through correctly and they assured me everything was all set--but the package never arrived. After many emails (they do not have a phone number) they told me my package was sent regular mail instead of overnight delivery and it would be here at the end of the week. That is a big difference when the car is being charged by the hour in the tow lot. They refunded my service and shipping charges, and are over-nighting me a replacement sticker, but that is nothing compared to the three extra days of fees from the lot. One email said, "there was just a mistake in the shipping" but when you take my money and promise to renew and ship my registration, "just a mistake in the shipping" is a big deal. It would have been faster, cheaper and much less stressful for me and my boyfriend to just do it the old fashion way and bypass Cartagz' terrible service.

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Hoocho
, US
Mar 21, 2011 1:12 am EDT

Your comment makes no sense at all. Maybe you should learn how to write. It sounds like you never went through them and you freaked out at the DMV fee. I went through Cartagz and everythign went great. The small fee thaey charge was well worth the headache. I did not hassle with the DMV because I know how long the DMV takes and how long the lines are. Cartagz.com is the best registration service I have ever found.

Overview of Cartagz complaint handling

Cartagz reviews first appeared on Complaints Board on Mar 14, 2011. The latest review This site is a SCAM, just go to DMV online and pay for free was posted on Feb 6, 2013. Cartagz has an average consumer rating of 1 stars from 7 reviews. Cartagz has resolved 0 complaints.
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  1. Cartagz contacts

  2. Cartagz phone numbers
    +1 (916) 538-6913
    +1 (916) 538-6913
    Click up if you have successfully reached Cartagz by calling +1 (916) 538-6913 phone number 0 0 users reported that they have successfully reached Cartagz by calling +1 (916) 538-6913 phone number Click up if you have UNsuccessfully reached Cartagz by calling +1 (916) 538-6913 phone number 0 0 users reported that they have UNsuccessfully reached Cartagz by calling +1 (916) 538-6913 phone number
  3. Cartagz emails
  4. Cartagz headquarters
    9701 Elk Grove Florin Rd, №101, Elk Grove, California, 95624, United States
  5. Cartagz social media
Cartagz Category
Cartagz is related to the Vehicle Licensing and Registration category.

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