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CARSOURCE USA, Inc.
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CARSOURCE USA, Inc.
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3.7 3 Reviews
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CARSOURCE USA, Inc. complaints 3

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J
9:21 pm EDT
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CARSOURCE USA, Inc. Misleading potential customers

BEWARE AND USE EXTREME CAUTION IF YOU SEE A CAR YOU LIKE AT CARSOURCEUSA. CARSOURCEUSA CURRENTLY HAS AN "F" RATING ON THE BETTER BUSINESS BUREAU SITE. I had a very bad experience and began to investigate further. To begin with do not let the 100% EBAY feedback fool you as most of the feedbacks were from made up people like myself who worked at the dealership or were friends with Maher the owner. Also, if Maher would conduct a dealer trade he would have the recipient dealer write a good feedback as a favor. For example Ebay user names: aaron11760 is the dent repair guy, gobears773 worked in the office and has bought 20 cars over the past few years on a $1000 a week salary, chitown123 crazy is the same guy as gobears773...whoops, zookie1000 is the title clerk who has bought lots of cars on a meager salary, 2010pshah is friends with Maher, nocontry4oldmen bought a brand new Z06 on a meager salary, wagnerkirk bought $100, 000 worth of cars as the dealer's runner making $10 per hour but his feedbacks are wonderful...Go Carsource. Also, do not buy a car if there is a payoff because Maher won't make the payoff and you won't get your title to register your new dream car. Also, Carsource has a hidden body shop about five minutes away from the dealership where they work very hard to correct a particular car's past without the customer knowing. Make sure you ask for both the Carfax and the Autocheck because sometimes accidents only appear on one or the other and Maher will definitely exploit that to his advantage, which in turn is your disadvantage. Finally, the store is so broke and in debt that they cannot even make payroll to the small staff that works more hours than child workers in a sweat shop. The review I have written is a set of facts here as a warning. Please go to the better business bureau site and see for yourself.

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jstevens1956
Evansville, US
May 18, 2011 3:24 pm EDT

Took them almost 2 months to pay off the vehicle I traded in. I think they were waiting until they sold it and needed the title. Meanwhile, the payments were going unmade and my credit report was being affected. Numerous times they promised they had sent the check when they had not. Would never buy from them again.

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G
11:19 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CARSOURCE USA, Inc. Unethical Business Practices

BEWARE AND USE EXTREME CAUTION IF YOU SEE A CAR YOU LIKE AT CARSOURCEUSA. I am a former employee and could not take all of the lies that were forced upon the customers I formed a sales relationship with. To begin with do not let the 100% EBAY feedback fool you as most of the feedbacks were from made up people like myself who worked at the dealership or were friends with Maher the owner. Also, if Maher would conduct a dealer trade he would have the recipient dealer write a good feedback as a favor. For example Ebay user names: aaron11760 is the dent repair guy, gobears773 worked in the office and has bought 20 cars over the past few years on a $1000 a week salary, chitown123 crazy is the same guy as gobears773...whoops, zookie1000 is the title clerk who has bought lots of cars on a meager salary, 2010pshah is friends with Maher, nocontry4oldmen bought a brand new Z06 on a meager salary, wagnerkirk bought $100, 000 worth of cars as the dealer's runner making $10 per hour but his feedbacks are wonderful...Go Carsource. Also, do not buy a car if there is a payoff because Maher won't make the payoff and you won't get your title to register your new dream car. Also, Carsource has a hidden body shop about five minutes away from the dealership where they work very hard to correct a particular car's past without the customer knowing. Make sure you ask for both the Carfax and the Autocheck because sometimes accidents only appear on one or the other and Maher will definitely exploit that to his advantage, which in turn is your disadvantage. Finally, the store is so broke and in debt that they cannot even make payroll to the small staff that works more hours than child workers in a sweat shop. The review I have written is a set of facts here as a warning. Also, I know and have dealt with all of the other "one star" reviewers and to them I want to apologize for being part of your bad experience.

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11:36 am EDT
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CARSOURCE USA, Inc. Refuse to honor their own words in writing

I purchased a car from Carsource USA and was promised (even given an "IOU" in writing) the boot cover for the car. This item was shown on the car in all of the pictures, but was 'missing' when I went to pick up the car. Thinking that they were good on their word... I took the car and drove off their lot. The next 2-3 months I called, emailed, and faxed them to no response... everytime I would talk to someone they'd make some sort of excuse and pass the blame onto someone else. The boot cover has an MSRP of ~$700. DON'T BE FOOLED BY THEIR EXCELLENT PRE-SALE SERVICE... After the sale, when it matters, they don't give a damn about you, the car, etc.

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Ranger 75
Columbus, US
Apr 02, 2011 6:35 pm EDT

I bought a Corvette from Car Source USA last month. I paid for the car within three days $32, 000. It is 35 days later and I still do not have a title. They have not contacted me once. I have had to make every effort to track down the Title. I have tried to address this amicably, now we will be going to court. If you are contemplating buying a car from them, I strongly urge you to not do so. The cars are great, but their service is the worst I have ever dealt with in 21 years of buying cars. Please feel free to contact me regarding this purchase at email sniperhyde@yahoo.com, or call me at [protected].

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Happy Client in Virginia
troy, US
Mar 31, 2011 1:12 am EDT

I bought a 2003 BMW 525i from Carsource USA. i live in virginia so i relied on the pics and descriptions along with my own carfax and autocheck reports. i called and asked specific questions, any accidents, repainting, condition on a scale of 1 to 10. I had it shipped and upon inspection found 2 minor issues. One was a broken clip which holds the bumper cover up tight to the quarter panel. i notice the gap was larger than on the other side. Also, the trunk mat was missing. I called and you could see the gap I was talking about in their photos and they detailed the spare tire and forgot to put trunk mat in. They sent me a check to fix the broken clip and mailed me the trunk mat. The car was gorgeous and the service was top notch. i will buy here again.

Overview of CARSOURCE USA, Inc. complaint handling

CARSOURCE USA, Inc. reviews first appeared on Complaints Board on Jul 21, 2009. The latest review Misleading potential customers was posted on Mar 28, 2012. The latest complaint Unethical Business Practices was resolved on Feb 11, 2012. CARSOURCE USA, Inc. has an average consumer rating of 4 stars from 3 reviews. CARSOURCE USA, Inc. has resolved 2 complaints.
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  1. CARSOURCE USA, Inc. contacts

  2. CARSOURCE USA, Inc. phone numbers
    708.599.0009
    708.599.0009
    Click up if you have successfully reached CARSOURCE USA, Inc. by calling 708.599.0009 phone number 0 0 users reported that they have successfully reached CARSOURCE USA, Inc. by calling 708.599.0009 phone number Click up if you have UNsuccessfully reached CARSOURCE USA, Inc. by calling 708.599.0009 phone number 0 0 users reported that they have UNsuccessfully reached CARSOURCE USA, Inc. by calling 708.599.0009 phone number
    866.508.2277
    866.508.2277
    Click up if you have successfully reached CARSOURCE USA, Inc. by calling 866.508.2277 phone number 0 0 users reported that they have successfully reached CARSOURCE USA, Inc. by calling 866.508.2277 phone number Click up if you have UNsuccessfully reached CARSOURCE USA, Inc. by calling 866.508.2277 phone number 0 0 users reported that they have UNsuccessfully reached CARSOURCE USA, Inc. by calling 866.508.2277 phone number
  3. CARSOURCE USA, Inc. address
    7055 W. 79th Street, Burbank, Illinois, 60459, United States
  4. CARSOURCE USA, Inc. social media
CARSOURCE USA, Inc. Category
CARSOURCE USA, Inc. is related to the Car Dealers category.

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