CarRentals.com / reservations / refund
I have had one of the worst customer service experiences of my life with Carrentals.com. Their customer service has been appalling and I have spent over 2 weeks trying to get a refund for a service I never received confirmation for and never actually used.
Their team has been thoroughly unhelpful and I have had to send over a dozen emails to try and resolve this. I have tried several times to get a contact address to lodge a complaint however have been constantly left to ask again. I have spoken to at least 6 different members of their team with one one seeming to take accountability for the task.
I would strongly recommend not to to use this company and instead use another provider who have more respect for their customers.
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