Carrefourcustomer service

YOn December 11th I visited your store in Cairo festival city and an advertising banner fell down onto my shoulder it was steel. I immediately went to customer service and reported it as had I been carrying a child it would have smashed there skull. Mohamed sayed took my complaint didn't bother to come and check where it happened and said the manager will call you tomorrow as day off now. Almost three weeks passed and no contact I went in store to speak to him and for a short period the manager said he look into it but on 2nd January he on WhatsApp advised me he would all tomorrow Horne to meet him and his manager this call never came !!! Today we took a day of work to visit the store to meet mr silvan as advised to last week and he was not there!!!but all advertising similar to the o e that fell have been removed. Disgusting customer service even emailed Dubai twice and messaged carfour Cairo on face book but nothing happened is this your standards!!!

Feb 04, 2017

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