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Carpet Cleaning Service / scam

1 Henderson, NV, United States Review updated:
Contact information:
Phone: 702-529-4400

I hired them through ValPak for 3 rooms $49 for carpet cleaning. The one tech came in and said it would be over $300 in order to clean the carpet with soap and a protectant. I said no, he called the boss, they went down to $270, I said no. I was appalled at the bait and switch routine and told him to leave. He said he would just wash the carpet and maybe use some soap. He left me with a wet dirty carpet. He said he would charge me $39 since it was only 2 rooms and put on bottom $49. I asked why it said $39 on top, $49 on bottom. He said he got flustered by his boss. I read on Yelp all the scams this company tries to pull. Apparently they lost their license as Silver State and now he renamed his company under www.stainmasterlv.com
He must have thought I was just another Senior who can get scammed.

Sm
Apr 27, 2013
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Comments

  • Sh
      12th of Aug, 2008
    0 Votes
    Carpet Cleaning Service - They called my cellphone
    United States
    Phone: 310-978-456

    The caller ID only showed a 9 digit number. I hung up as soon as I realized the call was a recording offering a carpet cleaning service so I do not know the name of the company. The only thing I have is the 9 digit number.

    Your assistance in stopping this type of call on cellphones would be greatly appreciated.

    Best,

    Sheila Sadaghiani

  • Ch
      20th of Feb, 2010
    0 Votes
    Carpet Cleaning Service - Bad job
    Dirt Free Carpet Cleaning
    San Antonio
    Texas
    United States

    I had my carpets, sofa, and loveseat cleaned. The company did a terrible job and it was a complete waste of money.

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