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[Resolved] Carnival Cruise Lines / ripoff, only care about money

5 MIAMI, FL, United States
Contact information:

I have planned a vacation on 10/19 to fly to florida and 10/22 travel on cruise to Caribbean only to find out everything has been destroyed on the island we were suppose to go. plus Miami and everything else is a mess. i called many times and carnival does not care they still plan to cruise even thou islands are flooded with no electricity. Air lines has refunded me money, the hotel as well. ONLY CARNIVAL DOESNT CARE THEY WANT MONEY DONATED TO THEM

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Carnival Cruise Lines Customer Care's Response, Sep 12, 2017

    Good day,

    We invite them to contact us directly, and we’ll be happy to review their concerns. Our Service Department can be reached at 1-800-438-6744 ext. 70355. We do not suggest putting any personal information including booking numbers, phone numbers etc. on an open forum.

    Kind Regards,

    Carnival Cruise Line

Sep 11, 2017

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