Carl's Jr. reviews and complaints 1
View all 529 complaintsCarl's Jr. - manager at the drive thru
Hi, I never go to Carl's and was picking up some food for my father and brother. So they asked for Carl's, I went to the one located in Monterey Park, Ca off Atlantic and Cesar Chavez. When ordering at the drive thru I had to repeat myself 3 times. Then I approached the window and noticed the car in front of me drive off without his order. When I pulled up the woman there named Martha was rude and had my order wrong again. So i asked for the manager she said she was the manager and still with a very impolite and rude attitude. She wasn't pleasant nor was sorry about my order. She then left and had another gentleman assist me and ask if I needed anything? By then I was livid with how I was treated and just looked over my order after he gave it to me and drove off. If your going to have people working at your locations please train them to have a bubbly personality and better people skills. Thank you, I will never visit this place again.
I have never experienced such bad service as this one. Especially because the Manager herself was extremely rude and with no people skills. It's so upsetting that I couldn't even speak to someone above her after.
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