Menu
CB Residential Sales Carlisle Homes 10500 Forum Place Dr Ste 400, Houston, TX, 77036, US
Carlisle Homes company logo
Carlisle Homes
reviews & complaints
Carlisle Homes company logo

Carlisle Homes

10500 Forum Place Dr Ste 400, Houston, TX, 77036, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 7:00 pm
Sat
10:00 am - 7:00 pm
Sun
12:00 pm - 7:00 pm
ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carlisle Homes - Terrible experience!

I moved into my home on October 2007. I got an inspector prior to moving in to make sure that the home was in good shape. The inspector found 20 different issues including water leaking from the roof. Carlisle did correct it prior to us closing. A week after we moved in we had problems with our heater and plumbing. I tried several times emailing and leaving phone messages with no response. After finally getting angry with Chuck and Mike, my two issues were resolved. After that things started appearing that needed to be done. I spoke to Mike a week after my first issue and he stated that at that time he would have the warranty work done but as the story repeats itself that has not happened. I have left messages, emailed both Mike and Perry Thomas and neither has responsed to any of my issues. I started to ask people that have bought homes by Carlisle and they have the same issue regarding the warranty work not being done.

The straw that broke the camel's back was when I received a letter from an attorney's office stating that a contractor did not get paid for work that was done prior to me moving in. The letter stated that I have a lien on my home. I am working with an attorney to resolve that issue. Apparently Perry Thomas has been in this business for a while. The attorney that I am working with informed me that he has had a history of starting companies building homes and when the finances get tight, he closes shop and move to another area and starts over again. I have done research on the internet and found out that he was in with Tremont homes, Stature construction,and these two companies were tied with a big political figure that ran for Mayor. Luckily this guy lost.

I think that we need to ban together to get this guy to 'do what is right'. If not he will continue to find another area with another name to start creating nightmares for other homeowners. If anyone has a lawsuit or an attorney that is interested in taking on this please post on the internet or on a webpage so that we can ban together. I am pretty sure that there are many other homeowners who have given up or don't know what to do. I am ready to fight for what is right and that is to get my warranty work done. If anyone believes that this guy is going to step up to the plate and do it without a fight let me know how you got him to do this.

Read full review of Carlisle Homes and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
K
K
kevin12
Crosby, US
Nov 11, 2009 6:48 am EST

Any luck locating anyone accountable for problems with Carlisle homes?

L
L
Lucas Davis
,
Jul 05, 2008 11:00 am EDT

They are impossible to get a hold of to have warranty work done!

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.