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Caribou Coffee

Caribou Coffee review: bad servious 5

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Author of the review
10:18 am EDT
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I am so tired of this store. They are a drive through coffee shop store and have broken head sets. 6 times they have gotten my drink wrong because the person can’t hear my order clearly because the head sets are so bad. Well all the employees have said that the store manager will not pay for new ones so she can make her store budget and get a bonus check. I called the store manager and she said it was the company’s problem and that they won’t give them new head sets. I called the corporate office and they said the store manager can order new ones. All I know is that I have stopped going to Caribou Coffee. When I pay $5.00 for a cup of coffee I want the right one.

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5 comments
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Charlotte Louise Kimber
, US
Sep 03, 2023 10:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I visited the store at 4405 Pheasant Dr in Blaine. Service was horrible. Guess Caribou can't find good help. I made purchase at 8:50 am.

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devan erickson
, US
Aug 08, 2022 4:02 pm EDT

The new stickers promoting ‘Perks’ to go over the to-go cups fall apart and leave glue on the cup making it impossible to drink it with the lid on without getting glue all over your lips.

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liaj ahmad
, US
Sep 11, 2018 4:02 am EDT

The small, medum, large all the same siz its show now around all kuwait city how caribou cheet by size

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robertfperez
Fairfax Station, US
Apr 23, 2011 3:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was at Caribou Coffee Kings Park and the place is going down hill ... the bathroom has been broken for so long, they did not have any soap in the dispense you can't flush the toilet because the handler is broken and it has been for a LONG TIME...I had been going there for years and I as there this morning on my Laptop, waiting for a client before purchasing any drinks or food... and one of the kids that works there came over and told me in front of everyone "that I had to purchase something" or leave"... I was chock and surprise so was everyone also...after stopping by for so many years and spending so much money at this place!... I asked the kid for his name and with a smile he said "that it was David A and that he was just following instructions from his manager"

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Robert Thousandaire
, US
Jan 29, 2010 9:24 am EST

The Caribou located in Oak Park and Lake street in Oak Park Illinois grosses me out. I've seen one guy (I think his name was Andy) wipe the coffee side of the little metal espresso filter on his arm before making my drink. I was really grossed out. I watched him do this with every drink over the next half hour. I considered calling the health department, and still am. My dry cappuccino came out to be a latte, and there was no one in front of me. He just didn't seem to be able to commit to making my drink, instead he and the cashier (the receipt said Michelle) were too busy engaged in conversation to actually do their jobs. This is the third time this has happened, with them specifically. When I look in the window and see either of them, I go to Starbucks, and am thinking of just going there permanently.

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