Caribbean Airlines / flight cancelled to trinidad be 481 14.06.2017

United States

It seems like there is no change in action flight cancelled we got an update more than 1 hour ago. Seeing CSR laugh and nothing being said to customers.

The supervisor alone seem to be organizing wheel chair while every one chats away.

Poor Service things happen but there was increased customer service to keep customer for future.
Terrible experience

Jun 14, 2017

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