SUBMIT A COMPLAINT

[Resolved] Carflexicar rental

Dear All,

Voucher No.CF 162B7B
Confirmation No. [protected]

I was and i rent with sicily by car directly as they never received your confirmation number and voucher.
So, please remove the purchase amount of qatari riyals 172.28 as i never rent under your services and Sicily by car as well confirmed that they never received this confirmation and number references from you.
For your own information I rent with them from 29 december till 1 december 2018.

Thank you for reply.

Nadia Sahraoui
Mobile [protected]
email: legal.[protected]@gmail.com

Carflexi

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • CarFlexi Customer Care's Response, Dec 06, 2018

    dear Nadia
    thank you for your post
    we read your message with much regret
    you have posted a screenshot though that is the confirmation email sent by us.
    had you clicked on the relevant link you could have seen the voucher.
    you could also have called us and one of our representatives would have been more than happy to assist you.
    for further information we are waiting your email at [protected]@carflexi.com

  • CarFlexi Customer Care's Response, Dec 06, 2018

    dear nadia,
    by rechecking your case, your order is for 29-12-2018.
    may i ask you to contact us at [protected]@carflexi.com as to further evaluate?

Na
Dec 02, 2018

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