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Ringtonestimes

Ringtonestimes review: Unauthorized charges! 392

K
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ask for a free download ringtones. a few days later I started receiving jokes on my cell phone. a text message came that said lsw subscription renewed @5.99 /weekly or 23.96 a month. I texted back and I don't want to renew. They sent back a text that said sorry ur command is not recognized. What a scam!

392 comments
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julie bidwell
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Jun 23, 2008 2:49 pm EDT

I got a text on my phone that said i was subscribed to value club combo 20 credits billed for 19.99. I DID NOT SUBSCRIBE TO ANYTHING AND I WOULD GREATLY APPRECIATE IF THE MONEY BE ADDED BACK TO MY PHONE. I have a pay as you go phone and can not afford to keep putting time on it to just be ripped off.

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jojo
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Aug 04, 2016 7:22 am EDT

i was charged $19.99 on my celphone for a ringing tone every month w/c i didnt even subscrive i demand to return my money back, this is a scam

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tonya williams
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Jun 20, 2008 11:08 pm EDT

my phone is not able to get text messaging and they keep asking for my pass word but i didnt get the text.i want the free ringtones but i just cant receive text messaging

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sheila
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Jun 20, 2008 12:52 pm EDT

I didn't order, I don't want it, put my credits back.

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mocha
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Jun 19, 2008 4:52 pm EDT

this place is such a rip off!

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jesscia sedlacek
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Jun 19, 2008 12:02 pm EDT

i want my money back i did not subscribe to this bull crap...and im not happy

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Brian
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Jun 18, 2008 8:34 pm EDT

please take this service off my phone my number is [protected]

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daniel sullivan
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Aug 04, 2016 7:22 am EDT

yeah this ###s need to put my minutes back they said in the book that comes with the phone to go to att/ring so i went there and was under the impression there was no charge and didnt even give me a chance to say yes or no before i could read all the details and took twenty dollars off my prepaid phone which only had 25 minutes on the damn phone so put that back on my phone now please or im dropping this phone company and me and my familly will go to t mobile or alltell

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ks
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Jun 18, 2008 12:26 pm EDT

yeah i just signed up for this service because i thought it was free and they're charging me 19.99 and i still haven't received my ringtone and when i tried to get help they said your command is not reconized well i'm going to let my carrier know that i;m not paying for it!

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alexander mitchell
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Jun 18, 2008 11:29 am EDT

I have canx this rip off 3 times now. I refuse to pay any more money for something
that started out free. New stop Arizona Attorney General's office. What a scam
you got going here.

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swann little
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Aug 04, 2016 7:22 am EDT

we need to sue them for all they have i'm talking class action law suit!

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stephen rogers
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Aug 04, 2016 7:22 am EDT

I what to cancel the ringtones for $9.99 and wallpaper i do not what the payment a month stop unsubscribed.

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pamela cash
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Aug 04, 2016 7:22 am EDT

i agree that i shold get my money back on my cell phone. pamelacash55@yahoo.com

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pamela cash
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Aug 04, 2016 7:22 am EDT

i strongly agree that i should get my money back. pamela cash

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Susan Harakal
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Jun 13, 2008 3:03 pm EDT

I strongly agree with the other complaints. I got text messaged that this company charged my top-up phone $9.99 then I complained and hung up on three times then they canceled this ringtone thing, but would not reimburse my money. I feel that this company is a froud. I hope everyone bans thios company. I only use my phone for emergency's now I have to buy another top-up card. I think Better Business B. should look into this rip off!

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chuck
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Jun 13, 2008 7:21 am EDT

[protected] i don't want your ring tones

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chuck
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Jun 13, 2008 7:19 am EDT

i dont want your ringtones please remove i never started [protected]

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Joni
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Jun 12, 2008 10:30 am EDT

Please stop charging me for this "service" which is no service at all but an inconvient scam with no phone number or person to speak to about it. I want all of my money recredited to my account ASAP.

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sandra bienenstock
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Jun 08, 2008 5:44 am EDT

Do not charge me for anything. I will sue your company if you do. I was supposed to receive a free ring tone, that is all. DO NOT CHARGE ME FOR ANYTHING. This is a scam and a rip off. DO NOT CHARGE ME OR I WILL REPORT YOU TO THE SEC and THE BETTER BUSINESS BUREAU>

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Teonna
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Jun 03, 2016 8:08 am EDT

i would like to unsybscribe my number for this ringtone thing! I cant Afford It!

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brian taylor
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Jun 04, 2008 5:00 pm EDT

stop my service its not working i dont want it

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Jenny
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Jun 04, 2008 3:59 pm EDT

Please take me off your list and DO NOT Charge my account. I have Verizon Wireless and my number is [protected].

I WILL NOT PAY THIS BILL!

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kevin bailey
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Jun 04, 2008 1:11 pm EDT

You took $19.9 from my account and Im trying to download ringtones, but your saying my password & pin is wrong for this number. I would like some help or my $19.99 put back in my account please. Do you have a number I can call.

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Rorri Marchand
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Jun 03, 2008 11:35 am EDT

WOW WHAT A JOKE THIS COMPANY IS THEY SURE TRY TO TAKE YOUR MONEY ALL YOU HAVE TO DO IS CALL YOUR CARRIER AND THEY WILL REFUND EVERYTHING FOR YOU THIS COMPANY SUCKS BIG TIME BE AWARE

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Bill
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Jun 03, 2008 8:16 am EDT

I went directly to SPRINT they were able to Unsubscribe simply by replying to they're text message with...(STOP, UNSUBSCRIBE)
Seconds later I had a reply that I was Unsubscribed. I hope this helps all who have fell for this con.

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Bill
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Jun 03, 2008 8:13 am EDT

I went directly to SPRINT they were able to Unsubscribe simply by replying to they're text message with...(STOP, UNSUBSCRIBE)
Seconds later I had a reply that I was Unsubscribed. I hope this helps all who have fell for this con.

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Bill
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Jun 03, 2008 8:12 am EDT

I went directly to SPRINT they were able to Unsubscribe simply by replying to they're text message with...(STOP, UNSUBSCRIBE)
Seconds later I had a reply that I was Unsubscribed. I hope this helps all who have fell for this con.

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Bill
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Aug 04, 2016 7:22 am EDT

I went directly to SPRINT they were able to Unsubscribe simply by replying to they're text message with...(STOP, UNSUBSCRIBE)
Seconds later I had a reply that I was Unsubscribed. I hope this helps all who have fell for this con.

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Bill
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Aug 04, 2016 7:22 am EDT

I went directly to SPRINT they were able to Unsubscribe simply by replying to they're text message with...(STOP, UNSUBSCRIBE)
Seconds later I had a reply that I was Unsubscribed. I hope this helps all who have fell for this con.

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Bill
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Aug 04, 2016 7:22 am EDT

I went directly to SPRINT they were able to Unsubscribe simply by replying to they're text message with...(STOP, UNSUBSCRIBE)
Seconds later I had a reply that I was Unsubscribed. I hope this helps all who have fell for this con.

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Bill
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Jun 03, 2016 8:08 am EDT

I went directly to SPRINT they were able to Unsubscribe simply by replying to they're text message with...(STOP, UNSUBSCRIBE)
Seconds later I had a reply that I was Unsubscribed. I hope this helps all who have fell for this con.

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ANITA MURRAY
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Jun 02, 2008 8:46 pm EDT

I was online and saw an ad for ringtones, for Paul McCartney ringtones to be exact; I went to our website to find out what you had and what it cost, but I did not find anything that had anything to do with Paul McCartney; I decided I did not want any ringtone service but I was given a password. I tried to send the message to stop (my pin # was 7578), but I did not get any message back indicating that the so-called subscription that I had that I did not mean to sign up for since I was only browsing had been stopped before I received anything (within the same 5 minute period in which I was still browsing). It appeared to me that even though I had followed your instructions to unsubscribe to a subscription I never meant to accept in the first place, that I was not unsubscribed. I am therefore unsubscribing from my non-subscription within a few hours of visiting your website. I do not expect and service from your company or companies but neither do I expect to ever see any billing for any service as I never received any.

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ANITA MURRAY
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Jun 02, 2008 8:28 pm EDT

I was looking online to see how the ringtones worked and to see if I could find something I liked. I decided immediately that I did not really fine the specific artist I wanted and did not need special ringtones at my age. I tried to stop or undo any subscription or contract by phone message, but I cout not be clear as to whether all subscriptions or dealings had been canceled, as they were never used or even finalized as far as I could tell. My pinwas 7578 and I tried texting all the stop messages as instructed, but I still feel that i did not get unsubscribed. I wanted to make sure that since i have none of your services I will have nobeilling or further contact with your company (companies). I wanted my cancellation in writing to avoid any unpleasantness at a later date. Thank you, Anita Murray

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david maynard
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Jun 02, 2008 5:35 pm EDT

I immediatly looked on the website and found that texting the them back the word "stop" stopped the service immediatley although i was still charged for the first ten dollars. This pisses me off to no end... its a horrible scam. people figure that since you arent putting youre credit card number in they cant charge you anything but apparently they found a way around that...

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Forrest Sievers
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Jun 02, 2008 3:38 pm EDT

I have been sent unwanted texted daily for two weeks or more and and may have been being charged through my phone bill this is unwanted, unwaranted, and unacceptable. I will be expecting a resolution of this matter proptly and if I have been billed a full refund as I have agreed to nothing. that is unless this is some scam that is being run in which case I will be contacting the better business bureau and or a lawyer or the proper governing agency. thank you for your time and take me off you list

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megan
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Jun 02, 2008 8:22 am EDT

i do not want charges on my phone is a prepaid phone

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Tavie
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Jun 01, 2008 9:32 pm EDT

I don't want to be charged for this ringtone thing.
It's supposed to be free, but they bill me for it?!
PLEASE. Stop. I don't want to pay 19.99 a month for this.
I WANT TO UNSUBSCRIBE. NOW.

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michele
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Jun 01, 2008 7:23 am EDT

I did the same thing... thinking the ringtone is free..

To cancel subscription text cxl stop dh at 717-69 and you will get a text back that the subscription has been cancelled.

Blessings,

Michele

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melisa
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May 30, 2008 10:01 pm EDT

i don't want your service i don't need it. take me off your list i don't want to pay for stuff i am not gonna use.
PLEASE! my phone number is [protected]

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v.johnson
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May 30, 2008 8:46 pm EDT

I don't want to be charged for just puttting my phone number in. So, please unsubscribe my number and I would like a refund of 9.99 refunded back to me asap. Thank you