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Care.com / they stole my money

1 Clovis, CA, United States Review updated:

Truly unbelievable...I canceled once and it didn't take. I canceled again and they stated they had no record of my original cancellation. So I canceled twice. Now, I just received my credit card statement and lo and behold, they have charged me yet again. What a nightmare! This is a truly heartless organization. Incredibly unethical.

Re
Jan 19, 2016
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Comments

  • Ca
      22nd of Jan, 2016
    0 Votes

    Sorry to hear about your frustrations. All of our subscriptions do automatically renew until canceled, please email us at careteam@care.com and we'd be happy to review your account for you and see if there is anything we can do for you. Have a good one!

  • Ke
      10th of Feb, 2016
    0 Votes

    Very unethical. I'm having a similar experience. I can't wait to see when they get smacked with a class action lawsuit.

  • Ca
      10th of Feb, 2016
    0 Votes

    Hi Kelly! Sorry to hear that, please feel free to email us at careteam@care.com with your email address and we'd be more than happy to review your account for you. Have a good one!

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