SUBMIT A COMPLAINT / Do not walk away from this company, run as fast as you can

United States Review updated:
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Do not walk away from this company, run as fast as you can. I sent a 500 gift card to them using their prepaid postage and address label as instructed. Well, when I did not hear from them after 10 days, I tried to find a phone number--- Good Luck with that. After searching to find the parent company, I finally got a person to ask questions, then I got an email and it basically was sorry but not our problem.

Interestingly the card was used in the same vicinity as one I sold previously- HMMM. I am having to file a Police report and File with the Postal Inspector. Will I ever get any resolution. Not from CardPool they seem flippant about it. Do yourself a favor and DO NOT SEND THEM ANYTHING!!! You are better off keeping it or re-gifting.

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  • Ca
      9th of Apr, 2012

    We sincerely apologize for any inconvenience. Please send your card and contact information to [protected] so that we may assist you.

    0 Votes

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