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I found out beautiful present for my daughter on the caratlane.com website. I placed the order and indicated the shipment address. I received the confirmation letter, and the seller estimated the day of delivery. But nothing arrived on this day. I contacted the seller, who told me that the purchase was delivered to another address. They advised me to wait 5 working, but I again received nothing. Please leave comments about this seller, because people should be aware when they buy from them.
About CaratLane.com
CaratLane is a leading online jewellery store that offers a wide range of exquisite jewellery pieces for men and women. The brand was founded in 2008 with the aim of making jewellery accessible and affordable to everyone. Since then, CaratLane has become a trusted name in the Indian jewellery industry, known for its high-quality products, exceptional customer service, and innovative designs.
CaratLane's collection includes a variety of jewellery pieces, including earrings, necklaces, bracelets, rings, and more. The brand offers both traditional and contemporary designs, catering to the diverse tastes and preferences of its customers. Each piece of jewellery is crafted with precision and attention to detail, using only the finest materials such as gold, diamonds, and gemstones.
One of the unique features of CaratLane is its virtual try-on feature, which allows customers to try on jewellery pieces virtually before making a purchase. This innovative technology uses augmented reality to create a realistic 3D image of the jewellery on the customer's body, giving them a better idea of how the piece will look on them.
CaratLane also offers a range of services to make the jewellery buying process as convenient as possible. Customers can avail of free shipping, easy returns, and a lifetime exchange policy. The brand also offers a variety of payment options, including cash on delivery, credit/debit card, and net banking.
Overall, CaratLane is a trusted and reliable online jewellery store that offers a wide range of high-quality products and exceptional customer service. Whether you're looking for a special gift for a loved one or a treat for yourself, CaratLane has something for everyone.
CaratLane's collection includes a variety of jewellery pieces, including earrings, necklaces, bracelets, rings, and more. The brand offers both traditional and contemporary designs, catering to the diverse tastes and preferences of its customers. Each piece of jewellery is crafted with precision and attention to detail, using only the finest materials such as gold, diamonds, and gemstones.
One of the unique features of CaratLane is its virtual try-on feature, which allows customers to try on jewellery pieces virtually before making a purchase. This innovative technology uses augmented reality to create a realistic 3D image of the jewellery on the customer's body, giving them a better idea of how the piece will look on them.
CaratLane also offers a range of services to make the jewellery buying process as convenient as possible. Customers can avail of free shipping, easy returns, and a lifetime exchange policy. The brand also offers a variety of payment options, including cash on delivery, credit/debit card, and net banking.
Overall, CaratLane is a trusted and reliable online jewellery store that offers a wide range of high-quality products and exceptional customer service. Whether you're looking for a special gift for a loved one or a treat for yourself, CaratLane has something for everyone.
CaratLane.com Customer Reviews Overview
CaratLane is a leading online jewelry store that offers a wide range of high-quality jewelry pieces at affordable prices. The website has received numerous positive reviews from customers who have praised the company for its exceptional customer service, quality products, and affordable prices.
One of the most notable positive points of CaratLane is its extensive collection of jewelry pieces. Customers can choose from a wide range of options, including rings, earrings, necklaces, bracelets, and more. The website also offers a variety of customization options, allowing customers to create unique and personalized pieces.
Another positive aspect of CaratLane is its commitment to customer satisfaction. The company offers a 30-day return policy, free shipping, and a lifetime exchange policy, ensuring that customers are completely satisfied with their purchases.
Customers have also praised CaratLane for its affordable prices. The website offers a range of jewelry pieces at competitive prices, making it an excellent option for those on a budget.
Overall, CaratLane is a highly recommended online jewelry store that offers exceptional customer service, quality products, and affordable prices. Whether you're looking for a special gift or a piece of jewelry for yourself, CaratLane is a great option to consider.
One of the most notable positive points of CaratLane is its extensive collection of jewelry pieces. Customers can choose from a wide range of options, including rings, earrings, necklaces, bracelets, and more. The website also offers a variety of customization options, allowing customers to create unique and personalized pieces.
Another positive aspect of CaratLane is its commitment to customer satisfaction. The company offers a 30-day return policy, free shipping, and a lifetime exchange policy, ensuring that customers are completely satisfied with their purchases.
Customers have also praised CaratLane for its affordable prices. The website offers a range of jewelry pieces at competitive prices, making it an excellent option for those on a budget.
Overall, CaratLane is a highly recommended online jewelry store that offers exceptional customer service, quality products, and affordable prices. Whether you're looking for a special gift or a piece of jewelry for yourself, CaratLane is a great option to consider.
Overview of CaratLane.com complaint handling
CaratLane.com reviews first appeared on Complaints Board on Nov 24, 2013.
The latest review Not supportive towards client was posted on Feb 2, 2024.
The latest complaint customer service was resolved on Dec 21, 2017. CaratLane.com has an average consumer rating of 2 stars from 31 reviews.
CaratLane.com has resolved 3 complaints.
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CaratLane.com contacts
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CaratLane.com phone numbers+1 (800) 102-0103+1 (800) 102-0103Click up if you have successfully reached CaratLane.com by calling +1 (800) 102-0103 phone number 0 0 users reported that they have successfully reached CaratLane.com by calling +1 (800) 102-0103 phone number Click up if you have UNsuccessfully reached CaratLane.com by calling +1 (800) 102-0103 phone number 0 0 users reported that they have UNsuccessfully reached CaratLane.com by calling +1 (800) 102-0103 phone number+1 (080) 672-6657+1 (080) 672-6657Click up if you have successfully reached CaratLane.com by calling +1 (080) 672-6657 phone number 0 0 users reported that they have successfully reached CaratLane.com by calling +1 (080) 672-6657 phone number Click up if you have UNsuccessfully reached CaratLane.com by calling +1 (080) 672-6657 phone number 0 0 users reported that they have UNsuccessfully reached CaratLane.com by calling +1 (080) 672-6657 phone number
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CaratLane.com emailscontactus@caratlane.com100%Confidence score: 100%Supportcareers@caratlane.com90%Confidence score: 90%hrmarketing@caratlane.com88%Confidence score: 88%marketing
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CaratLane.com addressNo.32, Rutland Gate, 2nd Street, Khader Nawaz Khan Road, Nungambakkam, Chennai, 600006, India
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Bad site!!3
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I would insist people not to buy from caratlane. They have indeed...
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I would insist people not to buy from caratlane. They have indeed good service and product. But the concern it you can't exchange their product. They will not buy back their product unless you are buying another product from their. To cut it simple if you need money and if you wan't to sell off your gold, you wont get the cash value. Every jwellers buy back their product and only deduct the making charge, however caratlane don't follow the standard policy.
DM