Phone: (877) 550-0630
I am facing the same problems everyone on this complaint board has experienced, however I am not going to sit back and let this fraudulent company get away with their scam!!
For those of you have been scammed by CARACOL CREAM, please email me and join me as I file a CLASS ACTION LAWSUIT against them!!
BAD BUSINESS PRACTICES/FALSE ADVERTISING/NOT 100% RISK FREE AS STATED
#1 - No cancellation policy is placed on their web site anywhere
#2 - Even if you cancel, right after pressing the order button...they do not cancel your order. Instead, they tell you that they have billed your card for $59.95 + shipping. (What happened to the 14 day trial offer? )
#3 - They do not abide by the Terms and Conditions they came up with. "You will be billed the super low price of $59.95 at the END of your 14-day trial period.." I was told that I have already been billed!!
#4 - What 14 day trial if you don't receive the product until 30 days from the order date??
Here's what I received via email after I cancelled the order the SAME day I ordered the product. They say the product has been shipped...but SHIPS 30 DAYS after placing your initial order! So, when does the 14 day trial kick in??
You have been removed from our Preferred Customer Club and you will not be receiving any further shipments. As per the Terms and Conditions you agreed to before placing your order, your card has been charged the 25% discounted rate of $59.95 for your second month's supply of Caracol Cream that has already been shipped to you (ships 30 days after placing your initial order). If you wish to return this shipment for a refund please contact me back for full instructions.
LADIES!!! We need to file a claim against Caracol Cream and put this shady business OUT OF BUSINESS!!
Please send me an email to join my list of consumers that have been scammed by this company.