Like so many others here, I was duped by Caracol Cream. I was offered the "two week free trial" so I decided to order the product. I NEVER received the product, but was charged $68.90 on 9/8/08. I have battled with them over my refund and removing myself from my "membership"--something I never agreed to. Before the membership could be cancelled, I was told another shipment is en route to me and another (surprise, surprise) charge will be placed on my credit card. If I call to complain, I am told someone will get back to me "within 48 hours” but they never do. If I complain via email, I receive generic responses back. It is infuriating! I'm disgusted by their unethical business practices. Please learn from my error in judgment and do NOT support this company.