Menu
CB Car Electronics Car Toys 12636 Totem Lake Blvd NE, Kirkland, WA, 98034, US
Car Toys company logo
Car Toys
reviews & complaints
Car Toys company logo

Car Toys

12636 Totem Lake Blvd NE, Kirkland, WA, 98034, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 8:00 pm
Sun
10:00 am - 7:00 pm
ComplaintsBoard
C
4:36 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Car Toys - cell phone warranty

Car Toys Totem Lake Kirkland Washington is horrible! We've had nothing but problems with cell phone contracts and phones. DON'T EVER DO BUSINESS WITH THEM!

My husband purchased a T-Mobile G-1 for me as a Christmas present and also purchased the additional 2 year replacement warranty for $199.99- my husband was told that if anything happens to the phone I could just bring it in and it would be replaced. My phone just died for no reason. I took it in and they could not find any damage and their comment was "I guess you're lucky that way..." The phone is less than 5 months old. The assistant manager JT said I will need to send in my phone to the manufacturer. I showed him our paperwork that showed the proof of additional insurance (which by the way is exorbinant) and he said their insurance doesn't cover the phone so I need to send it in to the manufacturer. I am in sales and rely on my phone for business and cannot do business without the phone. I need a replacement phone and right now I am losing business and they will not replace the phone. We will never do business with them again and I am getting the word out. Their promises and their business is a total SCAM!

Read full review of Car Toys and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
J
J
JORDANESQE 23
BOTHELL, US
Apr 30, 2013 12:09 pm EDT

DOES ANYBODY KNOW THE NAME OF THE COMPANY THAT HANDLES CAR TOYS CELL PHONE WARRANTIES THEY SUCK!

S
S
stupaid cartoys
seattle, US
Jun 25, 2009 2:45 pm EDT

same thing is happening to me and my sister. call them so many time but i cant get anyone to talk to. DON"T buy anything for CARTOYS, go to BESTBUY.

S
S
stupaid cartoys
seattle, US
Jun 25, 2009 2:43 pm EDT

same thing is happening with me and my sister. I'm going call them but their no one there to talk to.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.