Car-Stuff.com — Unethical
I ordered merchandise with the website's Live Chat, confirmed what I wanted and they told me that is what is ordered. Well, what was shipped to me was not even close to what I wanted. I spent about an half an hour talking to someone that was very difficult to understand. At first she tried telling me that the products were what I ordered; to which I refused to let that shady scenario fly.
Then I was told that she would okay the return but that they would email me shipping instructions to return the products within 4 days. I received the email in 4 days to find out that even though they made a mistake and shipped the wrong product, I am paying for the shipping...both ways!
Also, it will take up to four weeks to get a credit for the product; however, my account was charged immediately for the products! As a frequent internet shopper, I have never experienced such unethical business practices.