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Car Parts Wholesale / Wrong part, costs me for their mistake

1 17150 S Margay AveCarson, CA, United States
Contact information:
Phone: 1-888-343-5487

Ordered an exhaust manifold for my 1991 Chervy c2500 8 cyl 5.7 L When I picked the one I wanted, I clicked on the part and the website confirmed to me that the part would fit my truck. I ordered the part by clicking on the "Add to cart" button on the website. So they send me an exhaust manifold that doesn't even look like the one I ordered. I email about the problem; no response. I do the online chat; they tell me to call. I call; they tell me I ordered the part they sent me because that's what their website says and it's never wrong. I explain all the above; they insist that I ordered the wrong part. Finally I ask them what they're going to do for me or is this whole conversation a waste of time? So they say if I will ship it back (at my expense - the thing is very heavy) they will charge me a "restocking fee" and send me a replacement. I tell them to refund my money as I don't want to do business with them any more.

Jv

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