Menu
RHB Bank Customer Service Phone, Email, Contacts

RHB Bank
reviews & complaints

www.rhbgroup.com
www.rhbgroup.com

Learn how the rating is calculated

1.1 226 Reviews

RHB Bank Complaints Summary

5 Resolved
221 Unresolved
Our verdict: If considering services from RHB Bank with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for RHB Bank has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of RHB Bank. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

RHB Bank reviews & complaints 226

Sort by:

Newest RHB Bank reviews & complaints

ComplaintsBoard
T
2:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RHB Bank deduct my saving without inform me

I'm Miss Tay Wern Nar from Penang Air Itam. Last month
RHB call me promote about RHB insurance and they say they will send me the
insurance policy then just see whether I want proceed or not. But these few days
I check my saving account in RHB and it was deduct the amount of my saving
account without send me any insurance policy. I feel it was unfair as I do not
clear about the information of insurance and payment then RHB already start the
payment without any information to me. By calling I do not clear about the
information yet as well and I got ask whether will send me policy will just
start payment that time RHB say yes. I trying to call RHB insurance but no one
pick up my call and I call to RHB customer service they keep on ask me call
another no. I call to many RHB no and lost many credit about it. I go to
Kuantan Branch and notice many customers also facing same case like me. So I
would like to request RHB please return the money that deduct in my account.
Total is about RM200. I hope this email will get RHB respond and for your
information I got send email to RHB but did not get any respond for it. I
quite dissapointed about RHB and I hope this would not happen anymore. Thanks.
Hope to heard from you soon.

Read full review of RHB Bank and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
K
K
klwssh498
, MY
Jun 19, 2018 4:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Exactly the same thing happened to me, wondering why they can start charging people without any signature or even email or whatever it is black and white stated, and claim that the conversation considered as a valid agreement. Not sure how many of us encounter the same problem. Not really asking for refund, Just wondering is this the right way to make money?

E
E
Eyla Daleylia
, US
Oct 12, 2015 5:04 am EDT

Also same like me...then i call rhb insurans and they say cannot refund my money back..very dispointed..

S
S
sheikhadzany
, MY
Oct 11, 2013 11:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

your case same like me..how come they do like this without our permission or even a signature from the customer?who know where i can do a report about this case?i really2 mad about this matters...

ComplaintsBoard
L
8:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

RHB Bank scam

I walked into an interview with a radio station, and all of a sudden I am approached by this man that says he can get me a job, because the station takes a while to get back with me, thought he was doing me a favor. He's the executive of RHB Marketing in Fort Wayne, IN. My interest is in radio, he said that there is a station hiring down the road, and that he'd be more than happy to get me a job...if...I forked over 200 bucks. I told him yeah sure...then left, and never went back. RHB Marketing is an absolute scam, like any job placement firm, who wants people out of work to fork over money...for information about jobs!? Don't make me laugh, Randall Brubaker and company I hope one day you actually get a soul and heart.

Read full review of RHB Bank and 1 comment
Hide full review
1 comment
Add a comment
S
S
SteveJF
Fort Wayne, US
Apr 20, 2013 10:06 am EDT

Randy Brubaker is the same hack who owned a bar on The Landing in Fort Wayne and closed it, skipping out on his employee payroll responsibilities.

ComplaintsBoard
M
8:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

RHB Bank - Pls improve your service

Date: 4/07/10 (Saturday) Venue: giant hypermarket bandar bukit tinggi klang Time: around 10am I’m one of the rhb saving account holder since 2007 without atm card. I opened my account at jalan stesen klang. I never withdraw my money until today I feel wanted too…but… the rhb indian lady at the counter with roughly said “ how u going to withdraw money for...

Read full review of RHB Bank and 28 comments
ComplaintsBoard
A
11:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

RHB Bank car towed without notification

To whom it may concern,

My intention for writing this letter is to know more better about customer right. I have car loan with rhb bank. I had paid monthly without any delay for 3 years: early this year, I trade my car with new car and I left my old car to agent to sell it. After a few months, I apply a personal loan from local bank; however I got quite surprise news from them which told me my name has been blacklisted due to unpaid of car installment for 4 months. I checked it out my car status with rhb and I discovered my car had been towed to rhb garage for a few weeks ago.

My questions here are:-

A) why i’m not been notify?
B) why rhb can not give phone reminder or warning letter before proceed to action?
C) what is rhb procedure to tow customer car?

Thanks in advance for your attention and look forward to hearing a good feedback.

Regards,
Abq

Read full review of RHB Bank
Hide full review
ComplaintsBoard
S
2:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

RHB Bank - terrible customer and phone service

I applied for a Tesco-rhb credit card two weeks ago, and this week i received a platinum rhb credit card, which is not what i wanted. I called the rhb service line, which put me in line listening to their ads for more than 10 minutes, after waiting for so long, a message said all operators are busy, please call back later. So i tried another number, and...

Read full review of RHB Bank and 28 comments
ComplaintsBoard
A
4:07 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

RHB Bank - rejected transaction

I would like to complain about rhb bank malaysia. I attempted a cash withdrawal at an atm kiosk in giant hypermarket, usj 1, subang jaya, selangor malaysia on 02 february 2010 at 19:43 hours to withdraw rm300. Unfortunately, the transaction was rejected and I was produced a receipt confirming the rejection. Without much suspicion, I proceeded with a second...

Read full review of RHB Bank and 18 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

RHB Bank contacts

Phone numbers

1300 88 9980 +60 392 068 118 More phone numbers

Website

www.rhbgroup.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with RHB Bank?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with RHB Bank Customer Service. Initial RHB Bank complaints should be directed to their team directly. You can find contact details for RHB Bank above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about RHB Bank. Discuss the issues you have had with RHB Bank and work with their customer service team to find a resolution.