Menu
Captain D's Customer Service Phone, Email, Contacts

Captain D's
reviews & complaints

www.captainds.com
www.captainds.com

Learn how the rating is calculated

1.4 603 Reviews

Captain D's Complaints Summary

60 Resolved
542 Unresolved
Our verdict: With Captain D's's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Captain D's has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Captain D's. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Captain D's reviews & complaints 603

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Captain D's reviews & complaints

ComplaintsBoard
L
11:56 am EDT

Captain D's customer service

I went in for an interview the black older grumpy looking manager said something about what i was wearing i just dont feel like it wasnt professional to out burst about my clothes because they wasnt fit for her ive worked in plenty restaurant&i dont think ive ever been talked to like that &judge about what i have on &she didnt even know im a good worker i dun been a manager before im an excellent worker &i just feel like that was discrimination towards me

Read full review of Captain D's
Update by Lequita
Apr 03, 2018 11:58 am EDT

Their manager the old looking one is rude i wouldnt even waste my time going back their never will i eat their nasty people up there

Hide full review
ComplaintsBoard
L
2:38 pm EDT

Captain D's rude and inattentive drive-thru employee

Last night about 8:00 pm I went to Captain D's in Gardendale, Alabama. I pulled up to the drive-thru and waited a full five minutes...nobody came on the intercom to help me. I drove around to the pick-up window, and the employee just looked at me as she chewed on her gum. She didn't ask me what I wanted, so I asked her if I could place an order. She acted aggravated, scowled at me and said, "Yeah." I placed my order. She brought me my order, still chomping on her chewing gum, and just said, "Five forty nine." She took my card, and handed me my order and began to close the window. I said, "Thank you."

Read full review of Captain D's
Hide full review
ComplaintsBoard
A
1:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Captain D's tony glasco

My name is Dianna Simpson, I was employed at Captain D's in Clanton, Alabama (#3774) from May 20, 2015 until March 9, 2018. During my employment I was hired in as an Assistant Manager and later promoted to Assistant General Manager. At the beginning of January 2018 our GM Sharon Lechantre went on vacation and never returned to work so I was put in the position to do my job as AGM and GM this was thrown into my lap basically with no warning. Tony Glasco would not assist me with anything that I had never done, he would always say I will take care of it but most of the time he did not or if he did it took him weeks to complete it. I had to remind him of things I needed him to do so many times I could not keep count anymore. I had no access to set up pay cards set up for new employees so I had asked him to help me get this done and he told me he would be at the store on Friday to help me but he never showed up or even called to say I won't be able to make it. I finally found a way to get them set up without his help. I had an assistant manager close one night and they left the safe open and the keys in the safe and I sent a picture of the safe to Tony Glasco but he never even responded to my text so when I finally got him to answer my call he tells me to just explain to the manager that they need to make sure that doesn't happen. I have always been told that is mandatory termination. I had explained to Tony that I had numerous issues with managers not doing their jobs and staying late in the store at night when I was not there and he would say he would talk to them but he never took the time to do so except for one time in 2 months and he did not even address the issues that I had told him about. I emailed my resignation to Tony Glasco on Tuesday February 27, 2018 stating that my last day would be March 11, 2018 and he called me as soon as he received my notice and asked me why and I explained to him that I'm doing a job of 2 people with no help from anyone and I am doing it for the same pay as my AGM position pays (11.71/hr) shift leaders are making 10.00/hr and will not do anything outide of running their shifts. Tony told me that he did not want me to leave and said he would talk with me more the next day but he never did. I also told him that I did not want to quit my job but I could not keep doing everything without any help from managers. At this point he has truly made me feel like my skin color isn't the right color because I am white and he is black. I have tried to call him several times on Saturday mornings due to equipment issues at he store and a manager that had a habit of calling out every week and he would not answer his phone and never even checked to see what I needed at all on those days. I came in one Saturday morning when I was off to do a truck order cause I am the only one at the store that knows how to do it and the MOD Liz was the opening manager that day and she was complaining about throwing out 3 pots of grease when he filtered that the filtering person from the day before left it for her to do. Liz has called Tony and he answers her calls all the time but she is the same race as Tony is and everything she complains to him about he would handle the issues for her. The last month of my employment when Tony came to the store he would speak to employees of his race but he would never even say hey to me or speak unless he needed to ask me about something pertaining to the store and even then he would have an attitude. On March 9, 2018, Tony Glasco came to the store and when he came in he spoke to Liz Blackman and Cathy Campbell he was even laughing and picking on them but never spoke to me. He changed some signage for the store and then ask to speak to me so i walk out in the dining area and sit with him at the booth and he tells me that he knows my last day is suppose to be Sunday but he is changing my last day to today that he takes resignations very seriously he will pay me my 50 hours for the week but I can clock out and leave my keys now. Tony lied to me because I was not paid for my full 50 hours. Tony would not even let me say anything said I could leave now. In the total amount of time I worked there I was never written up for anything and I only called out on 2 shifts and even made up my hours the 2nd time I called out. I did not deserve to be treated like I was I have always given 110% on my shifts and even been available on my off days. I will be sending a copy of this to my attorney.

Dianna Simpson

Read full review of Captain D's
Hide full review
ComplaintsBoard
N
3:24 pm EDT

Captain D's bad management

Me and my wife was in the captain d's in Norfolk va on 3-24-2018. The food was great but my wife had a question about your 4.99 special you guys are running, and as the nice older gentleman with the white apron was about to answer one of your other employee was being very rude. What maid us upset was I think they got into it because he was helping us, which is not good customers service. The gentleman was doing all he could to take care of us and others in the store. They were loud and I could hear the other guy threatened to shoot him, which I thought was wrong cause he was just explaining how we was helping us. In all no manager or employees should be threatening anyone in this day and age we live in. After the guy left, the manager apologized for what just happened and offer us a small drink for the inconvenience. My wife hates guns so we got our food and left. I am writing because that type of behavior should not be tolerated thank you.

Read full review of Captain D's
Hide full review
ComplaintsBoard
R
10:19 am EDT

Captain D's treatment of workers

As a manager you are not supposed to bully. And pick favorites there are a bf and gf the manager Love's. Since I made Shaun's actions known to you. I done it too soon bc he now thinks an employee did it. Instead of asking me for help and what to do. He is now being sent home early and spoken to like a dog. The employee just takes it bc he has been there a lot longer than Shaun and Brandon. Brandon is using the fact he is the youngest manager to walk all over ppl. If they won't stay they get wrote up. I'm disabled and wish I could work there and stop the madness. I'm sorry to bring this to your attention but ppl are not being respected. Something happened bc they are getting ten minute breaks so Shaun has found other ways to be mean. When does it stop and Brandon is right behind him. Bc of age and ego. Thank you for at least reading this ppl will continue to walk out and you need to know the real reason. Thank you

Read full review of Captain D's
Update by Rebecca Misbach
Mar 24, 2018 10:23 am EDT

Hope when picking Managers you can come up with a way to find out if they are a bully or on a ego trip

Hide full review
ComplaintsBoard
B
10:31 am EDT

Captain D's service & product

I wasn't very happy with my service but I was given a refund for my meal. Employees didn't seem to care about their guests or how they performed during work. I didn't reslky eat much of my meal didn't taste good like they usually do, more of a burnt taste to the fish I enjoyed the shrimp that came with my meal the okra definelty needed cooked more I'd just like someone to be notified about the service at the captain ds I went to. They really need to improve their service, friendliness, & cleaning because the place was nasty food all over the floors bathroom were disgusting horrible place to eat at when it isn't clean table werent cleaned off properly. They need to work obviously

Read full review of Captain D's
Hide full review
ComplaintsBoard
S
6:06 pm EDT

Captain D's food was undone and disgusting

Order#0109 Captain D's Store3638
Date: 3-19-18
Client # 007
This is the second time this has happened this month did not complain the first time although my meals were $18.55 giving them the benefit of a doubt.
The food was not cooked well, The rice was cooked hard as a rock with a clog of green stuff in the rice, Maybe a half piece of baked fish, Broccoli was not even cooked, The okra and roll were alright but at this point I again threw the meal in the garbage and so did my husband reminding me to never eat their again. The girl at front constantly talking to cook baby this baby that. What is happening to your good food and nice clean people who worked there. These were the most disgusting meals I have ever had in my life time. They even looked bad, kinda scary to know what there trying to put in people's mouths. Also two people brought their food back stating it was undone and also wanted their money back on disgusting meals. The only resolution is my money back I will never eat their again. A Disgusted Talladega Loyal No Longer Customer.

Read full review of Captain D's
Update by shennabrown10@yahoo.com
Mar 19, 2018 6:16 pm EDT

Also called area director never got an answer. I will go further with this. Not because i want my money back. I just want justice for people who rarely have the money or chance to eat out.

Update by shennabrown10@yahoo.com
Mar 19, 2018 6:08 pm EDT

Oh yes manager walked in girl up front ask her what she was doing their, and manager stated well gotta go to dentist now!

Hide full review
ComplaintsBoard
M
9:45 pm EDT

Captain D's the way the manager had such disrespect for the employees and the customers inside the store.

I was in captains d's In Chesapeake VA Western Branch Blvd, I ordered sampler and a two piece fish. The young man taking my order Siam I will get a side salad with my order. Once my order came up I didn't have my said salad. So the young ask the manager wee was the salad so she started Yelling at him in front of a store full of customers I didn't get the order wrong. So the
Young Told my wife that she is going to start yelling at me again like he was scared of her so me and my wife said don't worry about the salad and we left out of the store.

yelling

Read full review of Captain D's
Hide full review
ComplaintsBoard
D
4:22 pm EDT

Captain D's manager on duty and time of wait

On March 15, 2018 at 19:58 hours we ordered $25.73 of food. At 20:38 we still had not received our meals. Upon inquiring we witnessed the on duty manager acting quite silly, performing in the back area. He was using fowl language. Apologies came from the 3 young ladies trying to service the front end. When we did get our meals, food was cold and order incorrect. When I tried to address the on duty manager, he refused to speak stating he was busy, yes he was busy talking on cell phone. Our food went to garbage it was obvious that manager didn't care. Out $28.24 after tax. Order #0311, Store 364759, Allmaville, Tn

Deborah Lenoir
[protected]

Read full review of Captain D's
Update by Deborah Lenoir
Mar 17, 2018 11:28 pm EDT

We dined on the 15th of March 2018. Ordered at 19:58, our food was not received until 20:40. Order was incomplete and cold. We had to wait again for the rest of order and hot food. Finally received our order 21:05. By this time we were not at pleased nor could eat. I asked to speak to manager and he refused!. The manager was acting extremely juvenile behind preparation window and using unpleasant language. I again asked to speak with him which he refused telling front end associate he was on phone. I waited without satisfaction. I will not eat at this Captain Ds again.
I can be reached at [protected]

Update by Deborah Lenoir
Mar 17, 2018 11:35 pm EDT

Deborah Lenoir, [protected]. I hope that we can receive complimentary meal. We spent $28 with tax.
We ordered white fish with shrimp, stuffed crab, double fries and I had 2pc fish with 6pc shrimp, backed all the way and corn, 2 drinks. Our food was thrown out by the time we got home it was again cold, soggy. I do plan on going to restaurant and hopefully can speak with the district mgr. I will be expecting your call.

Hide full review
ComplaintsBoard
G
9:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Captain D's drive thru service

On March 14, 2018 I ordered 3 dinners in drive thou. When got home noticed the shrimps were missing from white fish and shrimp meal. They told me to come back and they would give it to me. I asked for free desert for having to come back. Manager was so nasty and told me was only giving me shrimp. I told him person at window should have checked order. I had to burn gas to come back and get it corrected. He was so nasty and said all I was getting was shrimp and he did not have to do that. I informed him had already paid for this and he was not giving me anything. This was store on Normandy near lane Ave. Was very dissatisfied with his negative attitude.

Read full review of Captain D's
Hide full review
ComplaintsBoard
V
9:39 pm EDT

Captain D's customer service

On the night of March 14th 2018. My wife and I visited a Captain d's restaurant on 103rd St. In Jacksonville, FL. I was pleased to see that Captain D's were open to 10pm because I really wanted seafood and it was the only restaurant serving seafood still open near me. I arrived at Captain D's at 9:45 and pulled into the drive thru behind 2 other cars. Immediately 2 other cars pulled in behind me. There were 4 cars in the drive thru at the time of my being there prior to closing. Once I reached the speaker I waited about 5 mins to be greeted but never was. Unlike the lucky car in line before me. I then pulled to the window and the young lady at the register immediately told me "Sorry we're closed". I then asked "Is this Captain D's policy to close their restaurant while customers are still in the drive thru line?" She looked puzzled and asked "Are there customers in the drive thru" as if she didn't know. I informed her that there was me and another car behind me. She gave a nonchalant look and said "Well we are closed" I could not believe that she had shut the doors on the customers like that. I've never witnessed such laziness and unprofessional behavior at a drive thru restaurant before. She literally shut the window in our faces. I was compelled to write this complaint because this whole ordeal just ruined mine and my wife's night. Please address and rectify the problems at this location. Thank you very much!

Jacoby Tuff
904.888.4636
[protected]@gmail.com

Read full review of Captain D's
Hide full review
ComplaintsBoard
J
10:37 pm EST

Captain D's terrible customer service

Well i'm guessing the manager name is tammy, but whoever she is, she was very rude and not helpful when it came to fixing my food order. I think as a manger you should do whatever you can to make sure your customers are well taking care of and are happy and will return. As for me I willnt be returning do to her lack of friendliness and management skills. They was horrible and I never eat at the captain ds again in athens, al.

Read full review of Captain D's
Hide full review
ComplaintsBoard
D
2:31 pm EST

Captain D's unsanitary store manager and employee (sick)

On February 17 /2018, my wife and I was wanting to stop and get some Southern breaded style badder fish. When we went to order they were all out, this was only two hours after opening and already out of a certain type of fish that's been advertised on TV. ( Poor Management ) While we were standing in line, here come two people in the store, one on the front line and one too cook. Both of them came in from taking out the trash, pulling the trash can behind the front counter and went right to work without washing their hands. How gross is that, several people seen it and was talking about it, and it didn't seem to bother the employees at all. Some did leave and some stayed.
My wife said, she wasn't going to eat that food, I drank my Dr. Pepper and went back for a refill, so I talked to the person, then finding out she was the store manager, which is even worse, those people need to set examples, but don't care, no wonder people get sick.
After speaking too her about it, she said, I did wash my hands, myself and another guy both told her that we both seen her and the other person go right back to work, their in front of us ( No where to wash your hands ). After talking with her it seen liked it didn't bother her. I responded back and said, we caught you in the act, quit trying too lie about it. She then got mad and went to the back, after she realized she was in the wrong.
The next day, I called the Area Director (Rodney Poston) leaving him a message about what happened, and didn't even hear back from him.
That right their goes to show the biggest lack of concern for the customer. People like that should not even have a job, if they can't follow up with a simple phone call to at least say, I"M SORRY but nothing.
This store was in Clarksville, IN store number 3567

Read full review of Captain D's
Hide full review
ComplaintsBoard
D
7:17 pm EST

Captain D's captain d's

My boyfriend was just made to wait 25 minutes for some french fries and funnel cake sticks on purpose by the GM of the Spartanburg location. When she fixed the order she said to my boyfriend "now you know what it feels like when the customers have to wait". My boyfriend was not on the clock and he paid for the food so he was a paying customer at that time. Whatever he orders he deserves to have it in a timely fashion just like a nonemployee. Yes, I am so angry because whatever problem she has with my boyfriend working there is something that should have been settled when she started working there, but to treat my son as if he has anything to do with their problem is wrong. Yes, I took the food back and got a refund, not one time did she ask me why I wanted my money back she didn't even apologize because she knew she was wrong. Yes, this is his mother making this complaint because this is wrong and I want something done this is not the first time she has made my son wait, but this is the first complaint I have filed. She is very rude, very unprofessional, and she has no work ethic or customer service skills. If this was your child what would you do? The remark that she mad to her own manager was unprofessional, to say the least, it was rude, and not something a GM should say period let alone with others in the store. This happened on 02/25/2018 @ about 7:15 pm. Just to give you an idea of how long the wait was. I asked my boyfriend to place the order while we were on the phone because I figure it would be ready by the time I got there to pick him up. I got there and the order still wasn't ready. I left and went to the store across the street, and she didn't give him the order until I got back. It takes me about 15 minutes to get from my house to the store. I am fuming because you don't get to treat people any kind of way you want, and something needs to be done.

Read full review of Captain D's
Hide full review
ComplaintsBoard
J
8:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Captain D's customer service

i basically went thru the drive thru and waited about 5 minutes and no one never said anything! so we drove around to the window, and the girl just look and walked away and there wasn't but about 3 customers inside so we drove back around and no one still acknowledged us so we pull up to the window and the young lady looked at us put her hands in her pocket and walked away! so i called inside and asked to speayy directly to her manager and she kept saying i can't hear you if you couldn't hear me why where you saying something each time i mentioned speaking to a manager so she hung up and i called back only to be hung up on again so i called a3rd time and the manager answered and said i believe everything you said because i saw her answering the phone and kept hanging it up! Her name was Betty James i will NEVER patronize that establishment again and i'm going to do everything in my power to make sure my family nor friends ever go back there again ! but i have to give that manager credit she handled the situation very professionally as to saying she would write her up and pass it on to her immediately supervisor

Read full review of Captain D's
Hide full review
ComplaintsBoard
R
8:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Captain D's captain d's ashland ky

Captain D's Ashland ky,
Employee coming to work high taking from register's. Taking food Shaun not sure the last name he is a manager writes ppl up for not staying over or for getting hurt. Hangs up on ppl. Yells at employees in front of customers. Knows the employees are high but likes the girl's. Knows about the drug deals. I turned him in twice for not giving 10 min breaks. One more time he gets investigated and $700 fine. Which I'm about to turn him in again but he is giving the breaks right now he will for a few days then stop. If one gets hurt he writes them up does not send them home or to the Dr. One Dr told employee to find a different job. This place is a mess. Lent ppl take serious do they know that the Grease is not being changed during Lent. Employee are so high they yell and fight in front of customers on Shaun's shift. Tony would fire them. Tony is kept in the dark. Drug test would solve a lot of problems and letting go of that awful childish pedifile manager Shaun the girls get what they want men get yelled at and worked to death and have to listen even to the new girls. What's going on here who's really in charge?

Read full review of Captain D's
Hide full review
ComplaintsBoard
G
8:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Captain D's employees

Hello. My name is Regina Fletcher.!I am in Searcy Arkansas. I went through the drive thru a few hours ago and I have coupons for a fish meal and a coupon for fish and chicken. I used those. I also had a coupon for a free funnel cake. I was told I could not use it and I'm sure it's because I was already using two other coupons and that's fine. I get to the window and the guy said that I could buy one and get one free. I agreed to that. Well once I got home I realized they charged me for both funnel cakes and on top of that, the funnel cakes were not in the bag! I live enough away from the store that I was not going to go back up there tonight. I have tried calling them probably 30 times and all I am getting is a busy tone. I know it's only 5 dollars but that's 5 dollars! Can you please help? If you need to call me my number is5013881588. My email address is [protected]@yahoo.com. Thank you for your time!

Read full review of Captain D's
Hide full review
ComplaintsBoard
M
8:41 am EST

Captain D's accident in store

On Monday, February 12, 2018 we went into the Captain D's located in Americus, Georgia. As soon as my granddaughter stepped in, she slipped and fell on the slippery floor. At the front door there was no "wet floor" sign there, also in the area where the drinks are served there was a puddle on the floor of melted ice, when one of the customers complained, they put out a wet floor sign. the floor was extra slippery and greasy. My granddaughter fell flat on her back, she stated she was okay, and hopefully nothing will occur because of that fall. Just wanted your company to know. The people on the front register asked was she okay. I had to ask for the manager to make sure she was aware of what had happened. She asked was she okay and walked off.

Read full review of Captain D's
Hide full review
ComplaintsBoard
C
11:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Captain D's horrible customer service

Location: 1452 W. O. Ezell Boulevard, Spartanburg, SC 29301
Visit: 1/31/18
Time: approx. 9:15p

To start I would like to say that I am pregnant and my current cravings involve scrimp...Now to start the complaint;
I pull up to the drive thru and waited quit a bit of time for anyone to come to the speaker. Finally ordered and was argued that the "white fish, 4pc shrimp, and crab" meal was not on the menu, so I read it off with the price ($7.49). I ordered 2, one for myself, another for my husband. I get to the window, greeted with a new level of attitude by a young black female, then asked to pull into a parking spot. Waited well over 10 minutes for her to bring out my food. Meanwhile the cook brought out boxes of food and a gallon of tea to a random ford suv that pulled in (not the drivethru) just in a parking spot beside me. She finally brings my food slinging it through the window and walks off. I open it to find, NO SHRIMP, and NO hushpuppies! I go back around to the window and she refuses to open. I go park and get out, and was locked out of the facility. This place closes at 10p, and by this time it was 9:45p. I knock, she looks, rolls her eyes, and walks o the back! I call the store and no one answers. I get back into the car and pull back to the drive thru speaker, sat that for 10 minutes, nothing! I pull back to the window and no one is in sight. Needless to say I was furious! Every single visit to this location is the same, long waits, rude service, wrong orders, and no resolution. This by far was the worst! I just cant believe there wasnt a manager on duty or if this female was a manager then Captain D's can go ahead and shut down in this location! The only other associate ever spotted besides said female was a male who looked like he was a janitor, but Im afraid he was the cook. I do not want anything out of this, if I didnt have money for food I wouldnt have went. My only purpose is so that corporate can see the level of people that are being hired to run these locations. I know the turn over is high at this place, as I have NEVER seen the same person twice. But I can guarantee that Captain D's has permanently lost my business!

Read full review of Captain D's and 1 comment
Hide full review
1 comment
Add a comment
E
E
123easyaspie
, US
Feb 01, 2018 12:36 pm EST

If the place is so horrible why do you keep going back there?

ComplaintsBoard
T
12:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Captain D's the food

Now y'all fish use to a nice side fillet, but every time I go there it get smaller and smaller and the price go higher and higher. now y'all calling them strips. Don't y'all think it would be nice to at least give the costumers food for there money. I LOVE the old Captain D back in the days. when you got full for the food you order and you didn't mind paying for it. Sometime it pay to stay the same, because people hope to go out to eat and find the food at their favorite place tasting and looking the same as it use to be. Y'all might be making more money, but the quality has gone down and I LOVE me some CAPTAIN D

Read full review of Captain D's
Hide full review

Captain D's In-depth Review

Website Design and User Experience: The Captain D's website is well-designed and user-friendly. The layout is clean and easy to navigate, making it simple to find the information you need. The site also loads quickly, ensuring a smooth browsing experience.

Menu Variety and Quality: Captain D's offers a wide variety of menu options, ranging from classic seafood dishes to healthier alternatives. The quality of the food is consistently excellent, with fresh ingredients and flavorful seasonings.

Pricing and Value for Money: The prices at Captain D's are reasonable and offer great value for money. The portion sizes are generous, ensuring you get a satisfying meal without breaking the bank.

Customer Service and Staff Friendliness: The customer service at Captain D's is top-notch. The staff is friendly, attentive, and always willing to go the extra mile to ensure a pleasant dining experience. They are knowledgeable about the menu and happy to answer any questions.

Cleanliness and Ambiance of the Restaurant: The restaurant is always clean and well-maintained. The ambiance is relaxed and inviting, making it a comfortable place to enjoy a meal with friends or family.

Speed and Efficiency of Service: The service at Captain D's is fast and efficient. Orders are taken promptly, and the food is prepared and served in a timely manner. This is especially important for those looking for a quick meal during a busy day.

Dietary Options and Special Requirements: Captain D's offers a range of dietary options to cater to various needs. They have gluten-free and vegetarian options, ensuring that everyone can find something delicious to enjoy.

Online Ordering and Delivery Services: Captain D's provides convenient online ordering and delivery services. The website is easy to use, allowing you to place your order with just a few clicks. The delivery service is reliable and ensures that your food arrives fresh and on time.

Loyalty Programs and Discounts: Captain D's offers loyalty programs and discounts for regular customers. These programs allow you to earn rewards and receive special offers, making your dining experience even more enjoyable.

Overall Dining Experience and Recommendation: Overall, dining at Captain D's is a fantastic experience. The combination of delicious food, friendly staff, and a comfortable atmosphere makes it a great choice for seafood lovers. I highly recommend giving it a try!

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Captain D's customer service

Phone number

+1 (615) 391-5461

Website

www.captainds.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Captain D's?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Captain D's Customer Service. Initial Captain D's complaints should be directed to their team directly. You can find contact details for Captain D's above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Captain D's. Discuss the issues you have had with Captain D's and work with their customer service team to find a resolution.