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Captain D's / bad service

1 1656 E Stone Dr, Kingsport, TN, United States Review updated:
Contact information:

Big food mix up in customers. The lady tried to give what she thought was mine to someone else. Then when I told her it wasn't mine either because it had been there way too long she told the cook "he said it's been here too long" with a hateful voice. I then told her to keep the money and could I have a comment card. I was told NO!. On the way to my car a lady YELLED at me that I would get my food. I told her to keep the money and then when I was at my car she YELLED again and gave me my money back. I will NEVER ho there again.

  • Ms Susan's Response, Mar 06, 2019

    *employees WAS NOT FRIENDLy

Va
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Comments

  • We
      14th of Jul, 2016
    +1 Votes

    Just checked out the facebook page... I thought you meant the owner made the comments and I just read it was an employee who has now lost his job who made the comments. Yet, ridiculous people like you obviously keep trying to stir the pot. No wonder your country has so many problems. Can't you find something more productive to do with your time than be malicious and try to keep trouble brewing?! GROW UP!

  • Ma
      23rd of Mar, 2009
    0 Votes

    I live in House Springs, Mo. I visit Captain D's once or twice weekly. The service is very good and the servers are kind and courteous. I only have one complaint. Captain D's needs a cooking lesson on how to cook rice, the rice is never fully cooked, tasteless and nasty. I love rice, but, I cannot eat your rice. Cook the rice where it is edible or take it off the menu. You serve the rice with every meal. Get with it or forget it.

    Thank you

  • Di
      14th of Jul, 2016
    0 Votes

    Bobby Crowell publicly stated racist comments on Facebook and to several black customers. He has posted under several statuses how he doesn't want blacks in his stores in Valley and Opelika, Alabama. He is causing you you to lose valuable revenue in these areas. Thank you.

  • Me
      10th of Mar, 2019
    0 Votes
    Captain D's - Your side orders
    Rucker Blvd. Enterprise Alabama
    United States

    I'm tired of paying extra for your side's and there barely there. It use to be worth the extra amount but when you only get 6 pieces of okra and a half of a tablespoon of Mac and cheese is ridiculous . I'm not going back If this keeps happening

  • La
      11th of Nov, 2018
    0 Votes
    Captain D's - Food
    Byram MississippiByram
    United States

    I ordered crab top tillapia from captain d'a in Byram and as I was eating my food I noticed a long strand of hair cooked in my tilapia. I was so disgusted that I had already ate some when I noticed that. And to call back and tell a manager and said oh sorry we don't wear hair nets is even more disgusting.

  • Am
      9th of Mar, 2019
    0 Votes
    Captain D's - Virtual reality
    Malaysia

    Im trying to deactivate subscription and why till now didn't deactivate? I want to unsubscribe it ! Because it too expensive for me ! im too brokee. I had try so many times but it still not working ! I dont want to be charged ! I want to deactive subscription! Please dont charge me 🙏🏻 This my user ID 1718159882

  • Br
      27th of Oct, 2018
    0 Votes
    Captain D's - Food
    Pikeville
    Kentucky
    United States

    I bought 4 2 piece catfish meals and 2 big fish sandwich meals none of the fish was done it was very soggy and not edible I called the store and they was very rude. I'm out money in food that I couldn't eat

  • Na
      14th of Aug, 2018
    0 Votes
    Captain D's - Deluxe Seafood Platter & Fish and Chicken Meal
    Columbus
    Georgia
    United States

    The food that was fried had a particular bad taste. The chicken was fried so hard it was like eating hard skins. I paid 19$ for some food that needed to be trashed. Please have theses people change they grease and take a sense of work value to do the job correctly.

  • Qu
      14th of Aug, 2018
    0 Votes
    Captain D's - Order completely wrong
    Kansas City
    Missouri
    United States
    CAPTAINDS.COM

    I placed an order for fish, shrmp and crab cake meal and seaside fish and shrimp meal with extra fish. When I got home and checked my order I had received 6 pieces of fish ..No shrimp or crab cakes. This is totally ridiculous. Called the location and no one answered the phone. Location #3619 order #0211 date 7/18/18

  • Ra
      12th of Nov, 2018
    0 Votes
    Captain D's - Rice and fish dinner almost 8 dollars
    Mobile alabaman
    United States

    ATT: Chaptain D Boss Last mo got over cook fish rice mix done and raw, call was told my name be in book i went today and told didnt have my name people looking at im over it i work across street all if us eat thete 4 ar 6 times a week .

  • De
      15th of Aug, 2018
    0 Votes
    Captain D's - Cole Slaw
    Birmingham
    Alabama
    United States

    I was eating my food and found a metal piece in my coleslaw. It was not a little metal piece but a long one that I could have choked on or been seriously injured from. Also, the hushpuppies were not done.

  • Ta
      21st of Aug, 2018
    0 Votes
    Captain D's - Food
    Macon ga
    United States

    My family and i went to captain ds on yesterday may1 around 8. The employees was rude about rushing my order. I then heard a male in the back saying "IF THEY DONT WANNA ORDER NOTHING HELL GO HOME". Thats was very rude and i want be back.

  • Me
      20th of Aug, 2018
    0 Votes
    Captain D's - capton ds in bluefild wv
    Bluefield
    West Virginia
    United States

    You're flounder is not what you adverise the dinner the 2 pieces I got were hard and small when I told the person about it all they did was give me another small piece You advertise 2 big pieces why did they treat me so bad if you don't give what you advertise then why do it

  • Ms
      20th of Aug, 2018
    0 Votes
    Captain D's - Horrible Service
    Pensacola
    Florida
    United States

    Every visit to the Fairfield location in Pensacola, Florida there is horrible customer service, food not being out in a timely manner and I receive the wrong order EVERY TIME!! I was over charged and instead of being given my change, I received additional food items not asked for and the order is STILL incorrect

  • Mi
      21st of Aug, 2018
    0 Votes
    Captain D's - Jackson Ms Woodrow Wilson
    Jackson
    Mississippi
    United States

    Terrible customer service. Food was old tasting and cold. I called the store back after I left to complain about my order. Never got a answer.

  • Ly
      14th of Oct, 2018
    0 Votes
    Captain D's - The overall experience!
    portsmouth
    New Hampshire
    United States

    I visited the Portsmouth Virginia location on September 15

  • Mr
      2nd of Oct, 2018
    0 Votes
    Captain D's - customer service rude af!!!
    Tupelo
    Mississippi
    United States

    This [censored] was a straight up smart ass! We will never spend another penny at captain dicks anymore!

  • Ca
      1st of Sep, 2018
    0 Votes
    Captain D's - My service
    Mobile
    Alabama
    United States

    The employees were very rude while ordering at the captain D's on government st.My food was horrible and hard.

  • Da
      5th of Sep, 2018
    0 Votes
    Captain D's - Service
    Jacksonville
    Florida
    United States

    Captain D's 3378
    order #0210

    Went inside to place my order. Waited approx 3o min. Went to the counter to find out what the problem was. They told me . ooops it didn't go on the screen. They printed a receipt. They took my money. But it didn't go on the screen. WHATEVER

  • Ja
      10th of Sep, 2018
    0 Votes
    Captain D's - Great little fish sandwich
    Panama City
    Florida
    United States

    My sandwich was full of mold I had ate almost half the sandwich before I realized something wasn't right

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