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Capstardiet / buyer beware!!

1 United States Review updated:

I recently ordered green tea purity 14 day trial for green tea diet pills, it took 12 days before it arrived from china (I still have not picked them up, it was express mail - still sitting at post office). Around day 10 my credit card company called me to inform me of two $79.95 charges that was trying to be added to my account, luckily it was declined. My card company gave me the phone number to capstardiet, who I called capstardiet to ask them why I am getting charged if I am in the 14 day trial, and asked them to cancel my account and stop trying to charge me, they told me they would email me in 24-48 hours, day 12, I called to ask where is my cancellation email and was told to wait an additional 24-48 hours, today is day 14, hopefully I will get it. I also contacted the green tea purity phone number on my receipt on day 12, and the recording said, "we have your credit card number, we are going to take your money". Please avoid this company, I emailed them through support email and the first response I got was we cannot find you in the data base, I sent it to greenteapurity@supportwebsales.com and got a response from johnxxxxx. Mxxxx89@gmail.com (censored), from a man named shane, I sent them back more information they requested and got a delayed email response, so I then sent the same email to the greenteapurity@supportwebsales.com email and they gave me a confusing response to try the pills/send them back unopened, it didn't make sense at all.

More Capstardiet Complaints & Reviews

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  • Ma
      24th of Jul, 2009
    0 Votes
    CAPSTARDIET - cancel
    200 George Emile
    alma
    Québec
    Canada
    seattlemond@gmail.com

    I have receive a bill a the capstar diet and i have cancel do you have a number for cancel this product.

  • Ma
      24th of Jul, 2009
    0 Votes
    CAPSTARDIET - repay
    200 George Emile
    alma
    Québec
    Canada
    Phone: 418 3471637

    I have cancel this product healty sante, acai burn, colon clease.
    And I receveid on my credit card a bill to 96, 75 $ for capsratdiet date du 23 july 2009.
    I want to cancel my subscription and I want to repay.

  • Ce
      25th of Jul, 2009
    0 Votes
    CAPSTARDIET - Charge for product not command by me
    capstardiet
    Ste-Brigitte-de-Laval
    Québec
    Canada

    A charge of 88.71$ was added 2 times on my credit car for products that I have never command and receive. Please credit this montant on my credit card before de 31 of july 2009 or give my a number of return.

  • Ev
      27th of Jul, 2009
    0 Votes

    I have canceled the pills and asked you not to send them and now you have billed me for them . I would like to know what you are going to do to help me with this
    you can ring me about this or email back to me thank you Evonne

  • Di
      27th of Jul, 2009
    +1 Votes

    i am having the same problem with capstar has any1 got any info or number? so that i can sort this problem out. Thanku diane

  • Di
      27th of Jul, 2009
    0 Votes

    has any1 got a number please x

  • Th
      27th of Jul, 2009
    0 Votes
    CAPSTARDIET - never orderd anything
    United States
    Phone: 914-368-2938

    just sowed up in my statement and i never order any thing from them and the number to call is no good to cancel the subscription

  • Fr
      27th of Jul, 2009
    0 Votes
    CAPSTARDIET - Fraud on my credit card
    CAPSTARDIET
    United States
    Phone: 914-368-2938

    A charge of 95, 32$ CAN was added 2 times on my credit card for products that I have never command and receive. Please credit this montant on my credit card before de 31 of july 2009 and give me a number of return.

  • Cr
      27th of Jul, 2009
    0 Votes
    CAPSTARDIET - charges
    NavCanada
    Sioux Lookout
    Ontario
    Canada

    I have received numerous charges from a company called Cap Star Diet on my credit card statement. I have not authorized any such charges. I have not received any product, yet have I ordered any. Please remove these charges and reimburse me.

  • Jo
      27th of Jul, 2009
    0 Votes

    Charge for product not command by me

    Complaint Rating:
    A charge of 88.71$ was added on my credit car for products that I have never command and receive. Please credit this montant on my credit card before de 31 of july 2009 or give my a number of return...

  • Mi
      27th of Jul, 2009
    0 Votes
    CAPSTARDIET - unauthorized use of my credit card
    capstardiet
    Yonkers
    New York
    United States
    Phone: 9143682938

    capstardiet was not authorized to take $85.90 from my credit card. i do not no who this company is and did not order anything from them. i want my money refunded back into my account. everytime i call their number it says not enough funds to make this call and i no i had enough funds to cover it.


    michael jones

  • De
      28th of Jul, 2009
    0 Votes
    CAPSTARDIET - unauthorized payment
    United States

    i dont know what company is capstardiet but they have taken $89.32 from my credit card. i have never heard about this company and i definitely did not order anything from them but they took money from my acct. pls help me how to get my money back!

  • Ci
      28th of Jul, 2009
    0 Votes
    CAPSTARDIET - charged without permission
    Laval
    Québec
    Canada

    Does somebody how to cancel those charges?? i've never received anything of all the products they charged me and i've tried to call so many times. i've tried to e-mail the costumer service. there's no way to have any answers! could someone please help me!

  • El
      29th of Jul, 2009
    0 Votes

    I cancelled my debit card. these are the same people inovolved with tipperhealth. same message when you call the phone number.

  • La
      29th of Jul, 2009
    +1 Votes

    I am having the same trouble - the phone number has changed on my statements. the original phone number on my statements for this company was - vital-renz 780-833-1139 but I got nowhere there either. I have refused packages, but have not found a way to cancel this.

    Ugaregrad@aol.com

  • La
      29th of Jul, 2009
    +1 Votes

    There appears to be a global scam on the product resveratrol through vital-renz and capstardiet. does anyone have contact information to stop the charges for this product?

  • Ro
      29th of Jul, 2009
    0 Votes

    Did not order products from these people. they just charged my credit card for approximately $90.00.

  • Mo
      29th of Jul, 2009
    0 Votes

    having applied for free trials of green tea and colon cleanse for which i paid the p&p i have now ben hit with three unauthorised charges against my credit card.

    i want to know how i contact these people and get my money back asap.

    helen newport south wales

  • An
      29th of Jul, 2009
    0 Votes

    Thank for all those comments in internet. I had chances to stop futher transactions. I follow all the instructions that I find in the web site of the "office de la protection du consommateur" and my credit card compagny accept to reverse the charge.

  • Gr
      29th of Jul, 2009
    0 Votes
    CAPSTARDIET - charging for something not ordered
    Capstardiet
    Ireland

    I have noticed a charge on my credit card from the above company. have never heard of them and have certainly never ordered anything from them.

    This is the entry as it appears on my statement:
    Capstardiet 914-368-2938 cy

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