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1.0 12 Reviews

Capital Savings Club Complaints Summary

0 Resolved
12 Unresolved
Our verdict: Engaging with Capital Savings Club at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Capital Savings Club reviews & complaints 12

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Newest Capital Savings Club reviews & complaints

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8:15 pm EDT
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Capital Savings Club Scam liars

Hey my name is Oliver and I don't even know how to start but these people like I think are affiliated with privacy patrol and like man these people my capital membership whatever they're not taking any money from me but keep sending magazines that are like free but I do not want them and they said they would stop when I called some lady yelled at me and like I wonder if I could report these people to the police I would because these people are the worse and acting like these magazines are obligated or something

Desired outcome: I'd appreciate a response

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2:29 pm EST

Capital Savings Club Capital Magazine Club

They say my blind mother ordered these magazines. She did not. She was blind and was very very ill. No way she ordered magazines. I called and the female person (not lady) that answered the phone yelled at me. I have filed a complaint with the FBI. I came across an ad about magazine companies stealing from the elderly. So, go find that page and file a complaint. You won't get any money back I'm sure but maybe they will go to jail for a longer period of time. You know the more they have stolen the longer they go.

Desired outcome: They either give back the year of money they stole from me or they go to JAIL!!!!

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M
12:44 am EDT

Capital Savings Club Unauthorized drafts

You are drafting my acct every month for $17.35. I have asked you to stop immediately! I am meeting with my attorney in the morning to see what resources I have to get my money back, and your business closed. To not even respond to all my voicemails I have left shows me that your company if far from professional.

Sincerely
Mabel Richardson

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Is Capital Savings Club legit?

Our verdict: Complaints Board's review suggests Capital Savings Club is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Capital Savings Club, reviewing user feedback and how Capital Savings Club addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Capital Savings Club. Trust, but verify.

Capital Savings Club earns 77% level of Trustworthiness

High Trust Suggestion: Capital Savings Club evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

  • Capital Savings Club's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • There was some difficulty in evaluating or examining the information or data present on the capitalsavingsclub.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We detected that capitalsavingsclub.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Capital Savings Club protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Capital Savings Club has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
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6:08 pm EDT

Capital Savings Club recurring unauthorized charges

This company has been taking money from my elderly mother for far too long. How they can take advantage of people and get their money and then have a dysfunctional website makes no sense to me. since its reoccurring, banks will only dispute. They are theirs and I expect my mother to be refunded. Isn't it elderly abuse, why can't companies be charged with that?

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9:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Capital Savings Club trying to cancel

I have been paying $17.35 per month for quite a while and have been trying to cancel the service I dont know my acct number-name is Shari Stutzman-PLEASE CANCEL SERVICE I have never used it that I know of-refund as much as possible [protected]-cell phone I dont know what this service is- I would also like to cancel membership to ID Guard $27.88 a month-dont need it and cancel membership to Midwest Home Office $44.90 per month and I have no idea what that is either I think all these companies called & got me started then I never got paperwork to tell what they are about

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2:03 pm EDT

Capital Savings Club magazine that I never ordered

I never ordered or want any of these magazines, it's a shame people like you are in low down business practices. I come home from my trip and my mailbox is full, of. rachelray, shape, women;s health, cosmo, better homes and gardens, I insist you unsubscribe my name from your lists and reimmburse me immediately, I will file another complaint with the bbb.
Please unsubscribe and reimburse immediately.
Thank you in advance for your prompt attention to this urgent matter.

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Oliver Hernandez
, US
May 21, 2023 9:45 pm EDT
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Excuse me they're doing the same to me keep sending magazines don't know how to stop these people or how van the fbi or police can see what these people are doing

ComplaintsBoard
B
2:02 am EDT

Capital Savings Club unauthorized charges

This is Brandon Slaughter and I've been canceled service with you all and you all keep charging my account..you just charged my account $17.35 and took away from my car payment which is late..I need all of my money..I've the last two transactions reversed as this is becoming an annoying nuisance..please refund this asap or else talk to my lawyers..

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Savell Johnny
, US
Jul 29, 2020 6:41 pm EDT

My Bank was charge $18.35 for something that I do not belong to and my Bank said I should contact You before the Bank starts their investigation ?

ComplaintsBoard
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8:07 am EST

Capital Savings Club Unauthorized withdrawals

Four withdrawals of: $14.95, $23.50, $9.90, & $14.95 & $34.00.

Nancy A. Clark
Simmons Bank
P.O. Box 7009
Pine Bluff, AR [protected]

I don't know what this is or how it got started. Please make amends by refunding my account number: xxxxxxxxxxxx7276 as soon as possible. I have also incurred overdraft fees of $70.00. Please refund this amount to my account also!

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5:17 pm EDT

Capital Savings Club I have never requested services and my account is being illegally charged 23.50 for services I never requested nor received.

I am being charged 23.50 by ur company, Capital Savings Club, for services I never requested nor received. My Bank account has been illegally charged this Fee since October 2017, and I never requested ur services. My name is Emma Ramon and my phone number is [protected]. I would appreciate it if you would contact me and explain this matter please.

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Shelly Mac
, US
Sep 17, 2020 12:21 pm EDT

My mother passed away and I'm closing everything out. The bank won't close because of a negative balance due to this company illegally taking my mothers money. My name was on the account only so I could handle things for her now I'm on the hook for these charges. If I can't make payment to bring account to zero balance they will continue charging the account. Please contact me [protected] Shelly MacPherson

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Richard J Cole
, US
Dec 27, 2018 4:18 pm EST

Capital savings club has been scaming my checking account without my authorization monthly since Oct 29, Nov 27 & Dec 27, 2018. I called after 1st deduction was taken & demanded that they stop immediately that I never authorized this deduction, I was told they would credit my account instead I have not only been scammed by them as a direct result of this fraudulant transaction I have over draft fees from each withdrawal! This is the third time fraudulent activity from them was deducted, as I explained to them that I am a Disabled Veteran on a fixed income that they were scaming me with non permissive authorization and they still to date continue to withdraw funds!

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1:54 pm EDT
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Capital Savings Club subscription

I've been charged on my card after not even authorizing any subscription at all for that matter, called to have it cancelled and money refunded and am told that you guys don't do refunds. Completely not to mention utterly disgusted, how are you going to take an unauthorized payment and when questioned and or asked about it cancel it but not refund any money what so eveI. Total scam... without even speaking with and or to anyone.

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9:37 pm EST

Capital Savings Club unauthorized debit card charges

My mothers checking account was charges 1.90 from a company called privacy patrol, then about a month later was charged 23.50 from same company. then the 23.50 was credited back the same day, but there is a 14.95 charge from a company called capital savings cl [protected] nj followed by series of numbers (this is how it shows up in account info from bank). she never talked to anybody or approved any of these transactions. already canceled card and told the bank, but how do we stop these people?

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Louis Deming1970
, US
Oct 11, 2019 4:24 am EDT

They are fraudulent company the are doing the same thing to me first a $23.50 now another $17 dollars and some change anyone know how I can stop this I contacted them and told them to cancel my Account I was not aware of there company

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knight1975
, US
Feb 18, 2019 4:02 pm EST

I managed to get in touch with you onece and you said I was going to be removed from your data base and you took money out of my account again so you lied about it and kept my account open for withdraw.why did you lie to me and steal from me.you will have to pay all the money when we file suit for unnecessary charging non clients such as I am and have you shut down. for these kinds of companies usually will go away trying to rip people off as you are doing to me and all of your constituents. what kind of crap you are getting in I wouldn't wish on my
enemy

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knight1975
, US
Feb 18, 2019 3:49 pm EST

im a muslim man you are lucky that im not a radical musim because had I been one there would have been a terrible accident there so check youself and stop taking money out of my account. [censored]!

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knight1975
, US
Feb 18, 2019 3:45 pm EST

you are messing with peoples money some people die for less so why put yourself in danger some one will go after you and you better hope its the feds cause your f...ing rope is getting shorter b...ches.

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knight1975
, US
Feb 18, 2019 3:40 pm EST

stop taking money out of my account ahole

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knight1975
, US
Feb 18, 2019 3:38 pm EST

stop taking money out of my account [censored]ing [censored]es

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Wanda Jean Weldin
, US
Dec 29, 2018 10:34 am EST

I, also paid the 1.90 (11/14) and a while later was charged $17.35 (on December 16). I never rec'd the $100 gift card. I want my $17.35 refunded. Wanda J Weldin (w.weldin@yahoo.com) The original charge came under the guise of "Get Privacy" - indicating that it was a security for my computer. Please refund the $17.35 and take my name off your list.

ComplaintsBoard
S
9:08 pm EST

Capital Savings Club merchandise discount

My mother is elderly and was taken by this company under the guise that she would receive a gift card worth $100.00 or so. It started with the Privacy Patrol in September 2017. They told her to process her gift card and send it to her, she needed to pay $1.90, which she did. Long story short, they started taking money off her card in small amounts. I tracked the charge and called in. The guy was rude and hung up! I called back and a woman said she would return the money. The Privacy Patrol did credit the $23.50 back but after that, charges of 14.95 started to appear from Capital Savings Club. No one answered when we called.

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Jerri E
, US
Jul 19, 2018 12:56 pm EDT

My mother is also elderly. She was being billed by Privacy Patrol 19.95 a month and by the Capital Savings Club an addition 14.95 a month on her debit card and again the same amounts monthly on her credit card. I have been fighting them for 4 months to get it stopped. This month the Capital Savings Club billed her 14.95 three days in a row. I am livid. When you try to cancel, they give you a phone number to call. Call it and it hangs up on you. Finally got someone who mysteriously claims, "oh, I see that was cancelled this morning". I demanded a refund of the charges and told her there better not be any more or I am suing for fraud.

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ToddBK
, US
Feb 05, 2018 9:27 pm EST

This same thing happened to my mother. The 1.90 fee then the 23.50 that appeared and then was removed and then the 14.95. How do we stop this scam?

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Buddy Buddy Buddy
, US
Dec 12, 2017 6:08 pm EST

same thing happened to me

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pobarjenkins
Minneapolis, US
Dec 12, 2017 12:58 am EST
Verified customer This comment was posted by a verified customer. Learn more

Your mother will want to contact her bank to dispute the charges, and then have the card canceled and re-issued under a new number.

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Contact Capital Savings Club customer service

Phone number

+1 (800) 657-8162

Website

capitalsavingsclub.com

Most discussed Capital Savings Club complaints

magazine that I never ordered
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