Capital One Credit - They are just greedyWell after being a customer for 9 years with never missing a payment or being late, this company sent me a letter stating that they are raising my interest rate from 6 percent to 16.5 percent because of the economic situation.
Capital One Credit
I called and talked to their $3.00 a day/very poor speaking Indian woman who could not believe that I would even question this move on Capital One's part. She tried to explain that this was not personal and that I should be honoured that my 750 credit score should be included with those that have a 400 score and have not paid their bills on time.
I was then transferred to a senior account person who again apologized that I was unhappy and that this was nothing personal, and after I asked her what Capital One did with those billions of dollars that they got from good old Uncle Sam this professional Capital One person hung up on me
I cancelled my account and Capital One lost a good paying 9 year customer, so can some one please tell me how this made any sense on their part, to jack around a good customer so they lose that customer and thus they make nothing off that 9 year customer? How does that make any sense?