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CB Collection Agencies Capital Management Services 726 Exchange Street, Buffalo, NY, 14210, US
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Capital Management Services
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Capital Management Services

726 Exchange Street, Buffalo, NY, 14210, US
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2:39 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Capital Management Services - Collection Notice

Letter states that I owe 1089.66 but will settle for 544.83 . Says previous creditor was Household Bank which my car was financed through but was paid in full through Santander Finance co. two months ago. Iknow this becuase I have the title. Any other accounts with them I do not have. When I went online to check into this, I put the account# in and it came back my social security# and the last three letters of my last name did not match this must be fraud and if it is, can I sue?

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9:52 pm EST
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Capital Management Services - ? past due bill

I received a letter today, 2/10/2011, from Capital Management Services. It states I owe $591.19, but they are willing to settle for $177.36. The letter mentions a credit card I do not ever recall having. I called the company, CMS, and a rude, obnoxious man answered. His name is Paul Birch. I stated I had just received this letter, did not recall the card, would they please send me a copy of whatever the charges are that I supposedly accrued. He stated they are a collection agency, and they ARE going to collect this debt. He said I have owed this money for over 5 years! He continued to scream, " thats not the way they do it... if I want a copy, I have to put it in writing". He kept ranting! I quietly said, since I know this call is being recorded, obviously, its 5 years, according to your records, so please send the information requested. He was so rude, I asked to speak to a manager. He said, " I am the manager". I asked for the person over him. According to him, there is no one. What arrangements do I want to make? I hung up, very frustrated and angry.

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3:13 pm EST
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Capital Management Services - False Billing

The same as other comments we have read. They do not use the correct name and or account # to reference, but they may get part of a prior billing company's name. If you really look at this so called bill, the printing of it also flagged me. And they do not show a correspondence of any type at the bottom of the letter. In Quote the guy I spoke to his name is "Jay Roseboro". We did not have a bill out with this company, and they are tring to get us for $3809.01. Oh, but don't worry we can settle for 1333.15 isn't that nice of them. They may have the last 4 digits of your ss# and some other info but they do not have it all, and don't tell them what they do have or don't have that is correct or incorrect. PLEASE BE AWARE! and always look things up if you are not sure.

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