The Capella business office is staffed by rude, and unhelpful people. Their office placed a hold on my account for a past-due balance.
I had no way of knowing about this. I called their financial aid office for over a month straight and they were never able to tell me that the business office placed a hold on my account.
After I figured out that the b office had put the hold on I called them and they transferred me to an outside collection agency. I paid the balance the same day.
The Capella business office refuses to credit my account for the money I paid.
The last customer service agent at the business office told me "see what good it does calling us".
These people are rude, unhelpful and no one should be treated this way.