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1.5 100 Reviews

Capella University Complaints Summary

13 Resolved
87 Unresolved
Our verdict: With Capella University's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Newest Capella University reviews & complaints

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6:33 am EST
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Capella University Fraud and horrible school

Capella lied to me after I completed all the traditional classes for a PHD program and would not allow me to submit a dissertation or take the final exam. I am out $100, 000 + and have 15 worthless classes. Capella only asks for more money to take a Masters degree. What about the 15 PHD classes with a 4.0 GPA Capella? Capella's answer is that I can transfer 4 of the PHD level classes for a few of the masters program. 4 classes then what I pay for more classes just for you to not to allow to submit the dissertation for a masters. Then NO school will accept any transfer credits from Capella. DO NOT GO TO CAPELLA! If anyone has issues please spread the word and also file with the BBB. I filed and awaiting feedback from Capella. Capella should not be A+ with the BBB. They should F-. AVOID Capella University. The education is horrible and the staff is arrogant and will not make any decisions or answer any questions directly. Just a bunch of lawyers working at Capella.

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Carol56*
, US
Jul 27, 2020 5:11 pm EDT

Have you received word from the BBB? I need to begin this process.

Carol DeLoatch
cdeloatch@live.com

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Stop the Funding
Ham Lake, US
Nov 21, 2014 9:02 am EST
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If students are not successful at the end of a program it is entirely the fault of the school for either bilking them of their financial aid, or there is something else going on you are unaware of. They know it is nearly impossible to take them to task alone or fight their millions as the LAWS AREN'T IN PLACE TO PROTECT STUDENTS. This is especially true now as MN has ruled in 2009 there is no fiduciary duty to you which is misguided justice and unethical crap. Your committee and chair hold your future professional life (thus personal finances) in their hands. You can complain to the state attorney general and ombudsman office or credentialing body which does nothing. Be sure you exhaust their biased academic standards committee and do not accept a master's. Since these are well, researchers they know they are completely incapable of policing themselves which is why an alternative dispute resolution should be required if they seek funding. If a person is not provided with what they need to complete successfully, it's the schools responsibility who accepted them in the first place. If they can get the money they are in, there is no other criteria unfortunately, so the system then breaks down. Tons of terrible dissertations from this big business. Online courses don't always transfer; especially towards a license. It is up to the school to inform their candidates, and to provide what is needed such as cohorts to lend support. The ROI on the degree is totally compromised, and see Harkin report below. Bottom line is that all schools MUST be held accountable not just students for Title IV aid. Nothing can happen until Congress stops taking the graft and definitively ACTS in the benefit of the country, and in the interests of the students who have trusted them and those institutions. The next big bubble is happening right now and will impact the entire economy in the same way as the 2008 housing scam.

Capella spent $1, 650 per student on instruction in 2009, compared to $4, 538 per student on marketing and $2, 912 on profit.1313 The amount that publicly traded, for-profit companies spend on instruction ranges from $892 to $3, 969 per student per year.1314 In contrast, public and non-profit 4-year colleges and universities generally spend a higher amount per student on instruction. By comparison, on a per student basis, the University of Minnesota spent $13, 247 per student on instruction, and University of Saint Thomas spent $11, 361 per student.1315

See links in the article at URL for more info and the report. It isn't a party issue but a corrupt Washington. If Harkin has had all this information for over two years where is the action? They know. The new Senate ed bill is missing general students academic rights & IP research protections. However every single special interest group that affords them an additional paycheck is clearly item delineated.
http://www.republicreport.org/2012/harkin-report/

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Capella University Comp exam grade

The school gave me an NS grade on my comp exam after having a 4.0GPA and answering the question correctly. I have to pass to move on to my dissertation. After spending $90K they have tried to take my money and run! They asked what the difference was between leadership and management in an education setting? However, they stated that "I did not use the correct authors in the answer. They did not ask this in the question nor in the grading rubric did they ask for specific authors and gave me an NS grade based on this. They have not given me a fair and just appeal with the "committee" that was formed. Stay away from this school. I am for a class action lawsuit against this school if someone is interested please contact me.

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Raven12
, US
Jan 16, 2016 12:01 pm EST
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I agree 100% wait till you finally get through comps, the dissertation potion is a joke.. Trust me, I am seeking an attorney as I type.. Took me 6 years to finally get a professor to help me with my dissertation. The first one I had tols me to take a writing course, really, why then did I pass al my classes with a 4, 0 except for one... They kept taking my money and doing nothing, , , ,

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Ctine
, US
Jan 03, 2016 11:08 am EST
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Fully agree as I'm in the same boat. Is there anything we can do?

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chris mcgrath
, US
Nov 02, 2015 10:35 pm EST

I have had the same experience with the my comprehensive exam. I rewrote the answers only to be failed. I believe this comprehensive exam plan is a scam, but hard to prove. We need to collect all responses to the questions because I believe they would be the same.
Chris

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Apostle Livintoliveagain Bays
, US
Oct 17, 2015 9:57 pm EDT

Wow. Here I am with the same issue. 4.0 GPA and failed all 3 questions and it is noticeable that one of the readers didn't read my answers or my rewrite. My sister just past her exam with another university and couldn't believe we were subject to being judged by the opinion of 3 strangers. I have spent all of my funds and feel as if they have dropped me into a whole without a way out.
Michelle

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time296
Greenville, US
Jun 30, 2015 5:18 am EDT

Please contact me. Also had a similar experience,
Angela

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Fannie50
Poughquag, US
Mar 26, 2015 8:46 am EDT

Please contact me. I have a very similar situation.

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9:50 am EDT
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Capella University Still billing after 3 years of complaints and class dropped

I tried to take a online course the teacher was like 19 and would not help just kept saying do it over until the third week i dropped after multiple complaints by phone and email then i was billed over three thousand dollars student loans then i am paying it off they sent another bill destroying my credit for 1035 out of nowhere it is credit terrorism fraud and scam they never refunded my funds said i could not drop class still billed me for full course even though i dropped the class

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Capella University - 4. 0 four years.. Last course = f

After attending this university for 4 years with a 4.0, in my LAST course a teacher by the name of Sanaa Reynolds failed me. A kid with a PhD and an elitest attitude. She will not get the last word and I am moving forward with contacting students who have been duped by Capella University allowing predatory practices. I filed numerous complaints with the...

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Capella University phd program

Good morning, my name is Jose Angel Ciceraro.
I have been deceived and duped by Capella University. When I joined Capella seven
years ago it was truly a university focused on the student. Unfortunately that is not the case.

I have been a “learner” for seven years. In the seven year time frame I suffered numerous personal setbacks; I lost my business, home, suffered three bouts of unemployment and yes homelessness. Still I had the presence of mind to continue in my PhD program. I went hungry, slept on a dirty garage floor, but I still stayed enrolled in Capella!

My wife recently suffered two strokes, her mobility is limited to a wheel chair most of the time. I asked Capella an extension on the PhD requirements. I was informed “No”. “The catalog stipulates seven years, we have options for learners but they do not include family members.” I expected that due to my special circumstances some flexibility would be afforded by Capella. That was not the case. I have lost seven years of my life, $120, 000 and nothing to show for it. I took extra classes based on an ad visors recommendation to achieve a certification in Public Health. On 14 March 2014 I
was informed by Capella that they did not offer a certificate in public health.
The mistake by Capella cost me over $12, 000!

The Capella solution is that I apply for readmission for a Master’s
Degree! I already have one. I will not spend another dime on Capella. To add
insult to injury, Capella is charging me a $50.00 application fee.

The truth of the situation came out in my conversation with Mr. Tessnier (spelling ?). I have maxed out my student loans therefore I’m no longer worthy of the PhD program. This would be in a sense more palatable if I was an average student. I have a 3.75 average, even with all of the difficulties that life threw at me.

Capella has become a degree mill. They are heartless. I tried talking to the chair of my department and I never received a reply. It is simple you maxed out your student loan potential and you no longer are worthy. I’m seeking other students who might be involved in a class action against Capella. I’m willing to go to the news media and report this egregious wrong.

Jose Angel Ciceraro, MPA, CERT

Member of: International Association of Emergency
Managers, International Society of Infectious Diseases, National Honor Society
for Public Administration, United Nations Disaster Relief Committee"If a nation expects to be ignorant and free, in a state of civilization,
it expects what never was and never will be." - Thomas Jefferson

Contact Information: Cell [protected], E-mail [protected]@gmail.com

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Raymond Lowe
, US
Aug 05, 2016 9:51 am EDT

I am in the process of possibly filing a class action suit against Capella, if you are interested in joining my e-mail is rblowe2@gmail.com

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Vineta Mitchell
, US
Dec 21, 2019 9:20 pm EST

I am interested.

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Kandy McKeown
, US
May 27, 2016 5:13 am EDT

I would be willing to chat with you as I have a similar circumstance only I am the one who had the stroke.

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Vineta Mitchell
, US
Dec 21, 2019 9:21 pm EST

I am interested

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Apostle Livintoliveagain Bays
, US
Oct 17, 2015 10:07 pm EDT

Would like to discuss them.

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Capella University - Fraud / kicked out of phd program

I was in a PhD program. Dissertation Phase in Business & Technology. In this case, I submitted my proposal for approval. Due to inefficiencies and University faculty error (provable-All records are available via email), the University withdrew me. I am out $120 K of student loans. I need my money to pay the student loans. They give me no straight answer. I...

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Capella University Comp exam rip off

If anyone is planning a lawsuit or investigation, please count me in. I have finished all coursework for a PhD in General Psychology with a 3.8 GPA. Upon taking the comp exam last term, I failed on the initial attempt and had to rewrite. My rewrite went to a tiebreaker, meaning one reader gave a grade of pass, and the second, fail. The tiebreaker, who I feel by comments made, was the same as one in my initial exam, gave a fail. Hence, I failed the exam. Some of the comments I received was (comma error, pronoun agreement, etc.) I did not realize the content of my answer was not as important as whether I misplaced a comma or semicolon. I am presently taking a writing course, in order to be able to retake the exam next term. The course is elementary at best, and in no way teaching what Capella describes as scholarly writing. This is so frustrating after spending 3 years and thousands of dollars.
Please contact me at [protected]@yahoo.com if you're interested in hearing more about my experience thus far.

Pamela Campbell

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Hissom
Charleston, US
Aug 20, 2014 3:28 pm EDT

I completed all course work and my mentor passed my comp exam but one or bother of the other readers did not. I was not allowed to even know the names of these readers, their qualifications, or respond to their comments. Being a doctoral level student having done extensive research working diligently creating a 50 page research document in four weeks, and rewriting to comments in two weeks, without being able to have more than a few sentences of comment from people you do not even know, if they even exist is ridiculous.

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Ex-Capella learner
Houghton, US
Jan 16, 2014 6:53 pm EST

This is for Pamela Campbell. I had an identical experience.

Your email: redapplecon@yahoo.com isn't working.

I've written to you but can't send it.

Another pissed off ex-learner

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Loan But No Degree
Chattanooga, US
Jan 16, 2014 11:41 am EST

I had the same experience with Capella as PhD student. Comp Exam rip off is exactly what it is!

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willir
south holland, US
Dec 13, 2013 8:17 am EST
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Settled with 1000's of dollars in debt that school made hard to achieve.

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Capella University Fraud

I attended Capella for 7 years, was in the middle of my Disertation phase of a Ph.D in Psychology, when suddenly my research project was rejected. I am left with 100 thousand plus debt, no degree and nothing to show for all my work. I am organizing a class action lawsuit. Anyone interested email me at [protected]@comcast.net. We have 6 right now and a willing lawyer. Paula

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Update by Paulalz
Apr 28, 2014 1:34 pm EDT

'Stop the Funding has been reported for SPAM

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capelladuped
, US
Jan 16, 2017 9:48 am EST

I have similar case with you and to top that I was not credited semester quarters when I was deployed.

Maybe we can collectively file a case.

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Stop the Funding
Ham Lake, US
Apr 12, 2014 1:44 am EDT
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Don't forget to tell them that you are going to use every name and email you got from me and this board to enrich yourself. Class reps make lots of money on lucrative cases. Troll.

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SherryJones
Marshall, US
Oct 18, 2013 9:54 am EDT

I attended the school for two weeks, with drew, received a check back and five years later I have a collection agent calling saying I owe them money. The amount is 1300.00 my husband said to pay so they will stop calling but I do not owe them. I have a master degree and a debt of 75, 000 and I pay my student loans back every month. I would not recommend this school to my worst enemy. I am a transfer counselor for high school and college age students and I warn them of schools like this.

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Capella University False accusations

In 2011 I attended a Residency for my Master's Degree. Capella University was allowing and intern to give unsupervised and feedback that had no theoretical merit. I was falsely accused when I complained and kicked out of the mental health program. I had been attending the mental health program since 2009 with a 3.8 grade point average. It is a shame that I now have to repay students loans with no degree.

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Stop the Funding
Ham Lake, US
Apr 12, 2014 2:38 am EDT
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Beware of class action reps as they get paid a lot more than you. Look out for all those who are going to save you for that is how they enslave you. Angermaster tells you what you want o hear so she can barter your info for her own financial gain. She's a newbie..

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Jose Angel Ciceraro
Ocean Springs, US
Mar 15, 2014 10:33 am EDT

A similar situation ocured to me. This university is heartless

Andrea Hudson
Andrea Hudson
Fizzyville, US
Oct 29, 2012 4:36 pm EDT

There ought to be a way to register a complaint.

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Capella University Drawing out education to take financial aid

Capella university had the soe and three doctors say that a dissertation proposal was awesome and had me work on it for two years. Editing, rewriting, gathering information, getting forms together, and then I needed to submit it to the irb. Now remember this is two years of everyone saying yes, great idea, good proposal, and the head of the soe approving the proposal to have the irb say no do it again. They are trying to drain me of all the financial aid I have then they do not care what happens to me. Capella university should be ashamed of their selves and if I worked for them, I would walk! Not a reputable institution at all.

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Update by SharronM55us
Nov 28, 2012 4:54 pm EST

Hello th2008, Capella was wrong in what they did with me, but it was a slightly different situation. They have fixed the problem and changed the dissertation process. I am requesting a tuition refund. I just am not sure about going to the commission because they did hear me, they did change their practices. If you want to talk to me I am at sharronm55us@yahoo.com

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Stop the Funding
Ham Lake, US
Apr 12, 2014 10:01 am EDT
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Of course they did. They are being paid by Capella. You don't have confidentiality when it comes to the government and once students find out that they don't have true recourse and that courts are reluctant to rule against academia they conclude they are out of options but the tide is turning. The Harkin Group got the scoop on the abuses of for-profits, Capella specifically; had has issued a watered down response that speaks volumes. The state and federal representatives are being paid off too in the form of campaign contributions. I have a solution if they don't provide what people are paying them for they don't get the money, have to refund the student and offer a way for the abused consumer to be compensated. This whole mess will make the mortgage crisis look like a picnic in central park & soon. Mary

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Deborah Miller61
West Rockport, US
Jan 22, 2014 8:18 am EST
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I was a PhD student in the School of Public Service Leadership, General Human Services. It is my opinion only, that what was put upon these students (the SMR) in 9/2010-10/2012 within their Dissertation process was unethical and unjust. I hope that if you have a complaint about this specific issues, the SMR, that you immediately contact the Higher Learning Commission HLC and file a Third Party Comment. This SMR's development was added within the PhD Dissertation process during that 9/10 quarter for these PhD students only until 10/12. In October of 2012, the website was overhauled, these remaining Phd students in this General Human Services group program were absorbed into other PhD programs within the PSL schools. The SMR's development was not noted in any of the Dissertations due process in Dissertation Manuals or Guidebooks (since it was added between milestone steps within Milestone Group 1 (but could have used up your financial aid money). In 10/12 it became known as the Research Plan and was applied within all of this Universities PhD schools. This addition of this SMR increased the credit hours needed to complete the PhD. On 5/12, I asked the HLC to review this issue.
Additionally I had contacted the federal government concerning a misappropriation of federal financial aid. The federal government has responded that I need to pay my federal financial aid and additionally, they contacted this University violating my confidentiality. Repaying my financial aid was never the question nor requested within the content of my correspondence with them.
To date nothing has been resolved, I am hopeful that the HLC will support their own policies and hold this University accountable. My last correspondence from the HLC was dated 2/13.
In that correspondence the HLC stated they are not responsible for issues between the individual students and the Universities...but this was not one student. It was a large group of individual Public Service Leadership PSL, General Human Service PhD students affected by the actions of this University (not to be confused with the Public Safety Leadership program PSL also with the same acronym running simultaneously). Again, this is my opinion only. Additionally after my providing 3 SMR's and a 4th was requested which I refused to do, I was Administratively Withdrawn on 10/12. My completed proposed Dissertation Research study suggests the Solution to Illiteracy, but I do believe my financial aid also ran out at that time.
The Higher Learning Commission had an existing policy against this linked to changing programs and adding courses. In that policy it stated that this action by a University required preapproval by the HLC. Their new policy Inst.F.20.040 is a new revision of that policy that was originally dated effective 7/10. Just to let you know...I am still waiting for answers...to these comments from the HLC as they inspected Capella university on 10/23/13 with full knowledge of these issues.

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Paulalz
Darlington, US
Nov 13, 2013 3:10 pm EST

Class Action suit still being organized. We have 30 people now. angermaster@comcast.net

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rlino
Rio Rancho, US
Oct 19, 2013 11:34 am EDT

I am in the Ph.D program right now in criminal justice. However no topic will be approved in criminal justice. They marketed the program as one thing but in fact it is not.

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Paulalz
Darlington, US
Jul 31, 2013 12:00 am EDT

I am organizing a class action lawsuit. Anyone interested email me at angermaster@comcast.net. We have 9 right now and a willing lawyer. Paula

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Capella's Discriminated
Mesquite, US
Nov 28, 2012 10:52 am EST
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I have similar experience with Capella. I was enrolled in a Ph.D program in Organizational Development and they have been absolutely discriminatory and have not kept their word. They have finally terminated me from the program. They changed deadlines on me and have not been fair. I am pursuing with the Higher Learning Commission for the North Central Association. Anyone want to contact me...if you have a similar situation?

th2008@ymail.com

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Capella University Ripoff

I disagree about the worth of this university... Save tons of money and go to a public institution. Watch out for all the promotions... Beware of advertising of employment outlook... They have no actual figures of graduate success. These degrees might get you promoted if you are already in the particular field, but otherwise you'll leave with huge loans and little actual job opportunities.
When we complain, the university calls us "the vocal minority" and remove us from the university's blog rooms and label us as "spam."

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Capella University Minneapolis, MN

Enrolled at Capella after they acknowledged that I qualified for financial aid to cover classes. Four weeks into classes, I was told that I really didn't qualify and that I might as well not even attempt to finish the class because there is no financial aid to cover it. Next thing I knew, they were billing me for$6600. They said that they enrolled me and said I qualified for fin aid without even knowing if I did or not. Now they want me to pay for their mistake. I didn't finish the classes, owe them $6600, and they are threatening to put on my credit and take to collections. BEWARE! They are a complete scam. They will not let me talk to anyone in their business office, and they just keep threatening me. DO NOT ATTEND CAPELLA UNIVERSITY

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CapellaWrek
Deep River, US
Sep 12, 2012 8:23 pm EDT

The Capella university is a complete and utter disgrace to the American Learner! They go so far as to discriminate against disabled students after they are enrolled! How low can you go. GWB is nothing bad compared to these cowards!

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RippedOffInWashington
, US
Jun 27, 2012 3:55 pm EDT

I had a very similar experience with Capella. In Feb 2011 filled for financial aid to finish would should have been my last year of classes. I never received a response from them about how much aid I would be receiving until I questioned them about it in May 2011, I was told to go ahead and fill out the MPN for loans. Then when summer quarter started two weeks into the the quarter I was told I was unable to get the loans, so I dropped the class. I told them I didn't have the money to pay out of pocket, there was no way I would be able to kept attending school. They wanted to charge me the for the two weeks of class I had attended, I kept receiving harassing phone calls.

So being a glutton for punishment, I decided to attempt to go back for the [protected], it has been nothing but a nightmare trying to filling out the stuff for financial aid. I filled out the FAFSA in 2/2012, MPN 3/2012, yet they now claim they never received these items. Funny because the FAFSA and Government Student loan websites both should the information had been processes and sent to them.

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Capella University Shareholder class action

L.R. Hodges & Associates, Ltd. is a licensed private investigation firm working on behalf of the counsel representing shareholders of Capella Education Company in a shareholder class action complaint against Capella and certain individual defendants. L.R. Hodges & Associates, Ltd. has been retained to investigate facts related to the litigation. To that end, we are interested in speaking with former students of Capella about recruiting, enrollment, financial aid and other experiences that may be relevant to the class allegations. If you are interested in speaking with us, we can be reached at [protected] ext. 107 – we appreciate the chance to speak with you.

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Capella University Possible encouraged fraud and engaged in deceptive and questionable marketing practices

An investigation on behalf of former and current students of Capella Education Company (NASDAQ:CPLA) and its Capella University, was announced in connection with the report by the Government Accountability Office with the title "For-Profit Colleges: Undercover Testing Finds Colleges Encouraged Fraud in Deceptive and Questionable Marketing Practices."

If you are a former or current student of Capella Education Company (NASDAQ:CPLA) and its Capella University, who experienced any fraud, wrongdoing, deceptive and questionable marketing practices, or had any school loan issues, , or if you have information relating to the investigation including also former employees or whistleblowers, you have options and you should contact the Shareholders Foundation, Inc by email [protected]@shareholdersfoundation.com or call +[protected]

Capella Education Company is an online postsecondary education services company. It operates through its wholly owned subsidiary, Capella University. Capella Education Company faces an investor lawsuit filed on behalf of those who purchased common stock of Capella Education (CPLA) between February 16, 2010 and August 13, 2010 against Capella Education Company over alleged violations of Federal Securities Laws. The lawsuit followed a report by the U.S. Government Accountability Office with the title “Undercover Testing Finds Colleges Encouraged Fraud and Engaged in Deceptive and Questionable Marketing Practices” which detailed undercover investigations into 15 for-profit schools that uncovered misconduct by school staff.

On August 4, 2010, the Senate Health, Education, Labor, and Pensions Committee conducted a hearing on for-profit education firms, where Government Accountability Office representative, George Kutz, presented the findings of report GAO-10-948T, "For-Profit Colleges: Undercover Testing Finds Colleges Encouraged Fraud in Deceptive and Questionable Marketing Practices." The report detailed undercover investigations into 15 for-profit schools that uncovered misconduct by school staff. According to this GAO study, the college personnel at schools owned by Education Management Corp. may have encouraged applicants to falsify their financial aid forms to qualify for federal aid and pressured applicants to sign a contract for enrollment prior to allowing them to speak to a financial advisor.

According to the investigation by a law firm former and current students of Strayer Education, Inc. (NASDAQ:STRA) and its Strayer University may have material information concerning those allegations and may be eligible to file a complaint for allegedly misleading students.

Also whistleblowers may according to the law firm be able to assist or file their own complaint. Under the Dodd-Frank Wall Street Reform and Consumer Protection Act signed into law in July the SEC can award between 10 percent and 30 percent of any monetary sanctions of more than $1 million to whistleblowers who provide “original information” leading to a successful SEC enforcement, so the law firm. Whistleblowers may remain completely anonymous and work with the SEC through an attorney. Under the new law, so the investigation, whistleblowers are also granted expanded rights and protections against employer retaliation when disclosing information of corporate wrongdoing to the SEC.

Recently the Attorney General of Florida Bill McCollum launched an investigation into some for-profit education companies. On October 19, 2010, the Wall Street Journal reported that Florida Attorney General's office has launched an investigation into five for-profit colleges, including four publicly traded schools, seeking information on potential misrepresentations in financial aid, recruitment and other areas. The state is reportedly looking into allegations at Washington Post Co.'s (WPO) Kaplan Inc.--including its Kaplan University, Kaplan Educational Centers and Kaplan College units--and at Education Management Corp.'s (EDMC) Argosy University, Apollo Group Inc.'s (APOL) University of Phoenix; Corinthian Colleges Inc.'s (COCO) Everest College and privately held MedVance Institute.

Those who are former or current student of Capella Education Company (NASDAQ:CPLA) and its Capella University, who experienced any fraud, wrongdoing, deceptive and questionable marketing practices, or had any school loan issues, , or those who have information relating to the investigation including also former employees or whistleblowers, have options and should contact the Shareholders Foundation, Inc by email [protected]@shareholdersfoundation.com or call +[protected]

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Ctine
, US
Sep 21, 2016 5:22 am EDT
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http://shareholdersfoundation.com/caseinvestigation/capella-education-company-former-student-investigation

Here's the link

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BurnNotice4U
Fernandina Beach, US
Feb 07, 2011 4:38 pm EST

Please add me to your Class action suit... Hella Capella needs to be shut down...payoffs to stay afloat must exist. The Mafia used to hide out up there in the twin cities..., but got busted when Papst was killed. Likely these are realitives?

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All aKopp
Port Orange, US
Jan 13, 2011 3:43 am EST

God Bless you for this informayion! You will stop MANY poeple like me to make a terrible mistake of enrolling inot those so called schools! I almost did! Thank you VERY much! So it is not only Capella, but Phoenix and kaplan and Apolo and Everest... Horrible... And they say that Soviet Union was bad. In Soviet Union ANY person from ANY part of the country was able to get ANY hire education from ANy University in the whole country for absolutely FREE and was garanteed a job after graduation! It is so sad that not only people do not have jobs after graduation but end up with debts of tens of thousands of dollars! Terrible...

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Capella University Scam

I am done with my coursework at Capella. Managed to pull a 3.8 gpa and just finished comprehensive exams. I must say the further I got into the program the more "worried" I became. I complained about an instructor once, and so did many other students in my class. This teacher never logged on and failed everyone with zero feedback, changed her rubric etc...I manage to pass this one as well (after mass emails to the instructor informing her that I was reporting her weekly). One quarter later, student services got back to me to address my complaint. I was like "hey I finished this class last quarter, pretty late in the game dont ya think?" all kinds of bs appologies. Now I finished my comps and failed all three questions. The feedback instructors gave me only mentioned "APA issues" guess what? APA only counts for 5 points out of the 50 on each quesiton. How is that a fail? I asked my mentor for ellaboration and he said he could not do that and to just do my best in the rewrite. I did I spend another 60+ hours attempting to rewrite that damn thing with no feedback. I managed to pass all question but one. And again no feedback, I have not even been told which question I failed. I've asked for it several times and no one will get back to me. I NEED that info in order to appeal. I want to sue this F###ing school? Anyone in?

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PhD graduate
, US
Oct 16, 2021 11:32 pm EDT

The fact is that you have to teach yourself in an online format. You failed your tests because you didn’t do that sufficiently and feel down you know that’s the truth. I have a PhD from Capella AND I practice clinical psychology.

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PhD graduate
, US
Oct 16, 2021 11:33 pm EDT

“Deep down”

haney hudson
haney hudson
boise, US
Mar 24, 2018 1:29 pm EDT
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if you're in trouble with capella also i'll recommend CYBERGHOST200@YAHOO.COM he will get you fixed up including clearing your debt and other problems you might be facing... because he helped me out doing my tough time with them

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MarinaRiley67
, US
Mar 07, 2018 10:29 am EST

Capella University could not be more nice and caring to land you secure and stuck to their school.
Once that ends, not only is the Information Technology program a complete waste of time. Their
technology/software sucks and fails all the time, so, you are late to submissions...but, they ahem, help you out by charging you for two terms because you are late. They have some serious issues with their financial aid office.
Their financial aid does not transfer and cover the costs. So, they load you up while fixing the supposed "glitch"
in the computers. A few months later, you find they never resolved the computer glitch issue for you to
make the financial aid take the expense and not land in their billing office where you are asked to pay the full balance of $5K (of which you can't...thus the financial aid need) and they drop you from classes for their issues. They write it in their notes as, "We gave exceptions to help them" but the delays and double term billings were not due to anything but their computer issues." They destroy lives. Do not attend. They are democrats with agendas and it is not to help you...it's your ruin if you attend here. They are pure treason. I could share so much more criminal detail. But, it's not even worth it. You want to screw yourself over into destroying your life with nothing to gain, this would be that kind of choice guarantee.

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Jennifer Fretz-Smith
, US
Sep 11, 2017 6:57 pm EDT

I am in the same boat. I have taken all my comp exam questions and then I was told I had failed. I received little to no help and I wanted to turn the classes into maybe another masters degree and was not assisted at all in this endeavor. Not a happy lady at all.

John Bass
John Bass
Los Angeles, US
Jun 14, 2017 5:02 pm EDT
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Close down capella! they are thieves!

E-mail me at: johnleebass@gmail.com

Join our class action legal pursuit/justice against capella university, for unethical and unfair business practices, degree program stall tactics, unrealistic and unfair student tuition, false promises, the university and its faculty not adhering to its own graduate degree program student’s manual (only to keep its students enrolling quarter, after quarter – costing its students an excessive amount of tuition), poor communication during active course participation, student loan/government lending fraud, in addition to many other “complaints”.in fact, we also have a an 'expert witness' willing to testify on the dissertation process, and “we” are in possession of a ’letter’ from a former capella university stating that, “capella university's doctoral programs are a fraud".

Facts about capella university: capella university was the subject of an education department audit, which revealed that the school overcharged lenders and this department by over a half million dollars. capella university spends an unusually high portion of revenue on marketing and a relatively small amount on instruction (for its exclusively online program). most instructors are part-time and accreditation could be an issue in the near future. capella university appears to maintain aggressive enrollment goals for the more than 300 recruiters it employs. many former students of capella university have been plagued with high debt to income ratios after taking out student loans from this for-profit university. capella university was recently questioned for having a high withdrawal rate amongst students in its programs and for spending an unusually high percentage of revenue on marketing. (source: www.processmystudentloans.com/capella)

Capella university information is cited below, where such websites state, “students don't mind a non-apa degree”, and also citing that capella university states, “graduates earn more income upon their graduating from its university” - which is false! additionally to its phd/psyd doctoral programs, capella university graduates cannot even practice clinical psychology, as its psychology doctoral programs are also not recognized by the apa in many, if any states – a requirement of course, necessary for a graduate to permit a graduate to earn state board-certification or ability to practice psychology – same issue as stated here within regarding argosy university (a lawsuit argosy university “lost”). therefore, if you were provided ‘false information/’false promises’ from capella university on this issue, or on any matter, especially upon graduation, that you will be qualified to ‘practice’ psychology within your state, or you were provided ‘false information’/’false promises’ (regardless of the type of program that you were enrolled with capella university) by capella university such as what’s stated above, and/or that you would earn a higher income completing any of its programs, and/or you know of other learners in this (same) predicament, please contact me. also, information regarding what’s mentioned in this paragraph, there are websites provided below, providing links for your convenience, for further review.

Argosy university was even known for its “bait & switch”, whereas all of its psychology students were transferred from its phd program, to its psyd program, with the university aware that it was not recognized by the american psychology association (apa), and argosy university even canceled its pursuit to become accredited for its psychology doctoral programs – with its students to enrolled in its programs. this university has been successfully sued for this situation. so was phoenix university! capella university no different!

Additionally, the state of minnesota passed a state bill (s. b.) regarding requirements by higher education universities must comply, with capella university’s report in the “harkins report” that is accessible for your review. file your “complaint” with the minnesota office of higher education (see below for contact information).

The attorney generals of the states of colorado and pennsylvania are also filing lawsuits against capella university.

University of phoenix class action lawsuit [protected]: the university of phoenix is being sued and may be “shut down”, by court order! three former students who withdrew from the university filed the lawsuit out of arkansas, whereas the students claimed that the university of phoenix sought tuition payments directly from the students after they withdrew instead of deducting the payments directly from the students' loans. the students withdrew because the quality of education they received from the university of phoenix was extremely poor, the instructors would not help them, and some instructors went missing for a few days in the online classrooms. what the university of phoenix is doing is illegal: a corporation cannot send student loan money in the form of a loan directly back to the lender and go after the borrower for collection. the university of phoenix broke the ‘lender/borrower contract’ without the student even knowing. the university of phoenix is currently being sued for: 1.) conversion; 2.) breach of contract; 3.) interference with contractual relations; 4.) breach of the implied covenant of good faith and fair dealing; and 5.) unjust enrichment. university of phoenix class action lawsuit [protected]: the university of phoenix is being sued and ma will “shut down”, by court order! three former students who withdrew from the university filed the lawsuit out of arkansas, whereas the students claimed that the university of phoenix sought tuition payments directly from the students after they withdrew instead of deducting the payments directly from the students' loans. the students withdrew because the quality of education they received from the university of phoenix was extremely poor, the instructors would not help them, and some instructors went missing for a few days in the online classrooms. what the university of phoenix is doing is illegal: a corporation cannot send student loan money in the form of a loan directly back to the lender and go after the borrower for collection. the university of phoenix is currently being sued for: 1.) conversion; 2.) breach of contract; 3.) interference with contractual relations; 4.) breach of the implied covenant of good faith and fair dealing; and 5.) unjust enrichment (aka: “becoming “filthy rich” at the expense of others!”)

University of phoenix is well known as one of the largest for-profit colleges in the us, and may also be among the most predatory. university of phoenix has a long history of lawsuits for its’ deceptive practices. the school was recently being sold, leaving students out in the dark. the university has paid several government fines and settled whistle-blower lawsuits concerning its admissions practices and education programs.in 2000, the federal government fined the university $6 million for including study-group meetings as instructional hours.in 2002, the department of education relaxed requirements on instructional hours.

In 2014 the us department of education’s office of the inspector general demanded records from the university of phoenix and its parent company apollo group going back to 2007 “related to marketing, recruitment, enrollment, financial aid, fraud prevention, [and] student retention. (source: http://unitedlegalaid.com/university-phoenix-class-action/)

University of phoenix settles false claims act lawsuit for $67.5 million:
Https://www.justice.gov/opa/pr/university-phoenix-settles-false-claims-act-lawsuit-675-million

Therefore, if you were provided ‘false information/’false promises’ from capella university on this issue, or on any matter, especially upon graduation, that you will be qualified to ‘practice’ psychology within your state, or you were provided ‘false information’/’false promises’ (regardless of the type of program that you were enrolled with capella university) by capella university such as what’s stated above, and/or that you would earn a higher income completing any of its programs, and/or you know of other learners in this (same) predicament, please contact me!

File your ‘complaint’ with:
Minnesota office of higher education
Curriculum & student consumer research analyst;
Institutional licensing & registration
1450 energy park dr., suite 350
St. paul, mn 55108
Attn: jason curry
Tel: [protected]
Ohe. state. mn. us
Jason. curry@state. mn. us

Refer to the following for more information:

Http://www.apa.org/monitor/2008/12/higher-ed.aspx

Http://www.degreeinfo.com/general-distance-learning-discussions/25653-capella-university-withdraws-their-apa-accreditation-application.html

Https://answers.yahoo.com/question/index?qid=20070706012108aa4o0xd

Http://www.thefreelibrary.com/online+university+receives+apa+approval%3b+approval+makes+capella...-a062986467

Federal change may be for vocational/distant learning; please see the following links for further information regarding this:

Http://www.ftc.gov/news-events/press-releases/2013/11/ftc-approves-changes-vocational-schools-guides

Here, please reference a 2012 class action against itt tech that was successful in a consumer capacity:

Http://www.huffingtonpost.com/davidhalperin/breaking-federal-consumer_b_4859812.html

Please also reference the following class action suits, pleading against globe - based on consumer fraud attached after this payout:

Http://blogs.mprnews.org/oncampus/2013/08/globemsb-ordered-to-pay-fired-dean-in-whistleblower-suit/

Http://blogs.mprnews.org/oncampus/2013/10/former-students-file-suit-against-globe-university-minnesota-school-of-business/

State of colorado’s attorney general is also suing for profit edmc for tuition over apa accreditation, and here is its link:
Http://www.ag.state.mn.us/consumer/pressrelease/20131127.asp

John Bass
John Bass
Los Angeles, US
Jun 13, 2017 8:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

CLOSE DOWN CAPELLA!

E-MAIL ME AT: johnleebass@gmail.com

JOIN our class action legal pursuit/justice against CAPELLA UNIVERSITY, for unethical and unfair business practices, degree program stall tactics, unrealistic and unfair student tuition, false promises, the university and its faculty not adhering to its own graduate degree program student’s manual (only to keep its students enrolling quarter, after quarter – costing its students an excessive amount of tuition), poor communication during active course participation, student loan/government lending fraud, in addition to many other “complaints”. In fact, we also have a an 'expert witness' willing to testify on the dissertation process, and “we” are in possession of a ’letter’ from a former CAPELLA UNIVERSITY stating that, “CAPELLA UNIVERSITY'S Doctoral Programs are a fraud".

Facts About Capella University: Capella University was the subject of an Education Department audit, which revealed that the school overcharged lenders and this department by over a half million dollars. Capella University spends an unusually high portion of revenue on marketing and a relatively small amount on instruction (for its exclusively online program). Most instructors are part-time and accreditation could be an issue in the near future. Capella University appears to maintain aggressive enrollment goals for the more than 300 recruiters it employs. Many former students of Capella University have been plagued with high debt to income ratios after taking out student loans from this for-profit university. Capella University was recently questioned for having a high withdrawal rate amongst students in its programs and for spending an unusually high percentage of revenue on marketing. (SOURCE: www.processmystudentloans.com/capella)

Capella University information is cited below, where such websites state, “students don't mind a non-APA degree”, and also citing that Capella University states, “graduates earn more income upon their graduating from its university” - which is false! Additionally to its PhD/PsyD Doctoral Programs, CAPELLA UNIVERSITY graduates cannot even practice clinical psychology, as its psychology doctoral programs are also not recognized by the APA in many, if any states – a requirement of course, necessary for a graduate to permit a graduate to earn state board-certification or ability to practice psychology – same issue as stated here within regarding Argosy University (a lawsuit Argosy University “lost”). Therefore, if you were provided ‘false information/’false promises’ from CAPELLA UNIVERSITY on this issue, or on any matter, especially upon graduation, that you will be qualified to ‘practice’ psychology within your state, or you were provided ‘false information’/’false promises’ (regardless of the type of program that you were enrolled with CAPELLA UNIVERSITY) by CAPELLA UNIVERSITY such as what’s stated above, and/or that you would earn a higher income completing any of its programs, and/or you know of other Learners in this (same) predicament, please contact me. Also, information regarding what’s mentioned in this paragraph, there are websites provided below, providing links for your convenience, for further review.

Argosy University was even known for its “bait & switch”, whereas all of its psychology students were transferred from its PhD program, to its PsyD program, with the university aware that it was not recognized by the American Psychology Association (APA), and Argosy University even canceled its pursuit to become accredited for its Psychology Doctoral Programs – with its students to enrolled in its programs. This university has been successfully sued for this situation. So was Phoenix University! Capella University no different!

Additionally, the State of Minnesota passed a State Bill (S.B.) regarding requirements by higher education universities must comply, with CAPELLA UNIVERSITY’S report in the “HARKINS REPORT” that is accessible for your review. FILE your “complaint” with the Minnesota Office of Higher Education (See below for contact information).

The Attorney Generals of the States of Colorado and Pennsylvania are also filing lawsuits against CAPELLA UNIVERSITY.

FILE YOUR ‘COMPLAINT’ WITH:
Minnesota Office of Higher Education
Curriculum & Student Consumer Research Analyst;
Institutional Licensing & Registration
1450 Energy Park Dr., Suite 350
St. Paul, MN 55108
ATTN: Jason Curry
TEL: [protected]
ohe.state.mn.us
jason.curry@state.mn.us

REFER TO THE FOLLOWING FOR MORE INFORMATION:

http://www.apa.org/monitor/2008/12/higher-ed.aspx

http://www.degreeinfo.com/general-distance-learning-discussions/25653-capella-university-withdraws-their-apa-accreditation-application.html

https://answers.yahoo.com/question/index?qid=20070706012108AA4o0Xd

http://www.thefreelibrary.com/Online+University+Receives+APA+Approval%3B+Approval+makes+Capella...-a062986467

Federal change may be for vocational/distant learning; please see the following links for further information regarding this:

http://www.ftc.gov/news-events/press-releases/2013/11/ftc-approves-changes-vocational-schools-guides

Here, please reference a 2012 class action against ITT tech that was successful in a consumer capacity:

http://www.huffingtonpost.com/davidhalperin/breaking-federal-consumer_b_4859812.html

Please also reference the following class action suits, pleading against Globe - based on consumer fraud attached after this payout:

http://blogs.mprnews.org/oncampus/2013/08/globemsb-ordered-to-pay-fired-dean-in-whistleblower-suit/

http://blogs.mprnews.org/oncampus/2013/10/former-students-file-suit-against-globe-university-minnesota-school-of-business/

State of Colorado’s Attorney General is also suing for profit EDMC for tuition over APA accreditation, and here is its link:
http://www.ag.state.mn

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Larry Bachilli
, US
May 11, 2017 11:39 am EDT

Is there a class action lawsuit against that university as I have many that want to join lawsuit. The treatment towards the students are horrible. They treat their students like they are jail birds. They tell you to shut up and do your own work and don't ask any questions. If they like you that is good, if they don't you are doomed and will never graduate and spin your wheels throughout years and years of getting no where. It is scam at its best. Please let me know if you hear of a class action lawsuit and count me in. - Larry B.

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Gray Dharma
, US
May 18, 2017 6:58 pm EDT

This is a degree mill place. What did you expect?

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Cheryl Kilker
, US
Apr 04, 2017 5:24 pm EDT

I am in. Just spent another 45 mins with advising who are nice people, but apparently unable to really do anything. I really thought this was a good, regionally accredited option to get my General Psychology Master's online to advance my career and salary as an AP Psych teacher. Bitterly disappointed at huge problems, lack of communication. cheryldave1@mac.com

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Robert C1
, US
Apr 03, 2017 8:57 pm EDT

A huge class action lawsuit is in the works. Something similar that occurred with Trump University scandal. I have over 6 digits of debt with no degree due to Capella University and the fraud that occurred. Capella University switched advisors multiple times on me during my dissertation, unprofessional emails, and re-enrolling me in courses that I was not actively engaged in (taking my federal funding).

Please email kendracobb2265@gmail.com and forward all of your complaints to her. This will not fall on deaf ears. I promise.

Thanks

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Xantelle
, US
Mar 19, 2017 2:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been administratively withdrawn from my program at Capella for reasons stemming from a medical emergency that I had during a summer residency. Never during the residency was I provided with any feedback, yet almost a month after I returned, I was given a feedback form that I initially thought was accidentally sent to me. Nothing in the form described me at all. I provided my side of the story to a review board, and almost nine months later--and after having paid tuition for three terms--I received notice on the last day of Winter term that I was being withdrawn.

Count me in. I would also be more than happy to head up a class-action suit in my state (Washington). I have a 3.9 GPA; my only B came with a numerical grade of 89.25%. I don't believe it is possible to be intellectually unable to complete a program with grades like that, yet that is one of the reasons given for my administrative withdrawal. The damage to my reputation, to my finances, and to my educational and potentially work prospects is daunting. Capella needs to understand that it cannot treat its students as if they were throwaways. As for the grievance process against me, my academic advisor said that Capella executives were meeting regularly to figure out how to trim back the time it takes for a faculty-initiated grievance procedure to be completed, and that "many" (her word) other students were also waiting for resolutions to their cases.

Nine months is utterly ridiculous, and when all is said and done, Capella appeared to completely ignore the evidence and references that I provided in going with the nuclear option of kicking me out of the program. They didn't even follow their own processes during the residency. Further, I have tried during the process to contact the faculty chair through email and phone with no response. When I received the decision about my withdrawal, I immediately called him and asked him to return my call as soon as possible. I followed up with an email. I still haven't gotten a response.

Yes. I believe Capella is long overdue for a lawsuit if my story is at all familiar to others. My contact email is x-a-n-t-e-l-l-e (at) h-o-t-m-a-i-l, c-o-m, no dashes.

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Capella University Scams

This school says they are a real school. But takes $1.000's in loans and aid and only fells a lot of the kids. I owe around $6.000 for this school and worked very hard but was only gaven F's..Its a scam..!

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kjnelan
, US
Nov 24, 2010 2:26 am EST

Given the Reverend's inability to spell or complete cogent sentences with proper punctuation, it's no wonder she received "F's". Perhaps if she spent more time learning to write properly, she'd be in much better shape.

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Growling white teeth
Misoula, US
Sep 21, 2010 9:34 pm EDT

I'm sure you deserved the failing grades in your Eng. Lit. classes due to poor spelling and punctuation!

John Bass
John Bass
Los Angeles, US
Aug 31, 2017 1:49 pm EDT
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it's "because of ...", NOT "due to..." (BTW!)

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Capella University - Fraud and greed

Stay as far away from this poor excuse of a school. Unfortunately, as other individuals have complained, Crapella will hound and promise you anything to get you to enroll and when you do, it is all about money!! I completed my doctorate and when I received their "diploma" it felt like a slap in the face. It was a piece of common cardboard with and looked...

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Capella University Ripoff

Capella is a joke!

Do yourself a favor, DON’T GO! Your local university and community college will have many great options for your educational needs. They will have online classes, night classes, condensed classes that last 5, 8, 10 weeks at a time. In addition, they will offer summer and winter classes too.

In today’s world, if you want a real degree you can get one from a real school.

Capella and me!

First! They are excessively expensive.

Second! No convenient and I say this because the teachers get back to you in 2, 3, and 4 days after asking a question. I thought an online school would be better for my situation. I was wrong because if I had time to devote to a class and had a question, the teacher would get back to me after the work was do. This would also cause me to be behind because I was in need of some clarification and could not move forward.

Third! The support and library is of no help. I never really got anyone on the phone that could help me. It was always “sorry sir, the business librarians that can help are out, away, or helping others”.

Fourth! One teacher I had was a marking consultant and I believe was just teaching the class to promote it on her website. In other words, “I am a marking consultant and a professor at a major university so hire me because I have credibility”.

I know you want a degree but this is not the way to do it. I know what you are thinking, it will be different for me, I will give it a shoot and see, or everyone is bitter.

Last word! I took some classes and dropped out because real schools can fit into my schedule. I spent the next 8 months fighting because they took additional loan money for a semester I never attended.

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Capella University - Bad service

I have been enrolled in this university for some time now and my time there was spent doing middle school work with no student support from this school. Let's just say for half of the time enrolled at this school their website has been down. I called tech suport and told them the problem, they were not any help. They told me when the site is down they can't...

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Capella University Fraud and cheating

I contacted Capella University about Ph.D. classes in business, and was hard-sold by their 'counselors' who called me and pressured me to enroll. The per credit cost I was originally quoted was increased after my first term. They also did not mention the additional costs of attending required residential colloguia, which add a hug amount to the cost of a Capella education. The travel, plus a week off from work, plus Capella's fees of $1, 350 for each week make these more expensive than traveling to Europe. I tried to withdraw from my classes, and was told I had withdrawn. Later, I got a bill for about $1, 800 from Capella, even though I did not participate in the classes and thought they had been dropped. I have complained to the Federal Trade Commission and the Washington State Attorney General about this, and Capella refuses to recognize the error.

They suggested that I borrow the money from one of their lenders and pay them that way. I insisted that I was unwilling to pay for services I never received. Capella still insists I pay. Caveat Emptor!

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No Badge
Charlotte, US
Nov 22, 2022 2:25 pm EST

Please do not blame Credley this is your issue...I have paid all this money and I still cannot get any badge...this is so sad,

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RN4Life
, US
Nov 24, 2020 1:23 pm EST

The instructors take DAYS to grade assignments which takes time out of the semester that a student could have moved through the semester rather quickly. The instructors also "nit pick" papers apart for ridiculous reasons and I also have noticed the closer you are to finishing a class, the more attempts it takes to complete the class. I am about to finish 2 classes and suddenly my last assignment for both were flagged as 100% plagiarized! WTF! what a coincidence, right? Long story short, they try every attempt to stall your progress to make more money for themselves! SCAM!

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kay1327
, US
Nov 12, 2018 11:34 am EST

I planned to attend, but they said they never could get my financial aid to go through. I never took classes, bc of that reason. Now I am being billed over $3, 000. And has now been reported against my credit! I sent multiple emails and never got a response!

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Vita Dawkins
, US
Oct 22, 2018 1:16 pm EDT

My Unit 8 and Unit 9 assignments PSY1000 were submitted on time to both Turnitin and to the instructor Diane Snyder and someone is actually posting my assignments at a later time. I spoke to someone regarding Unit 8 assignment and no changes have been made and no one responded to my complaint.

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Kimberlysmith28
, US
Aug 20, 2018 10:30 am EDT

This assignment is not only misleading but also directly calling African American people who are of low socioeconomic status negative based upon their status in society. The alcohol reference also hint toward alcohol being associated with African Americans of low socioeconomic status without any supportive facts.

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John Bass
John Bass
Los Angeles, US
Feb 22, 2018 2:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Very disturbing, but unfortunately, your Capella 'complaints'/'issues' are the same among the 80+ in our group. And, your experiences delay tactics, mentor changes, mentors disappearing/not responding timely - all which happened with me too, and I'm certain there are 1000s more out there. University of Phoenix settled a lawsuit with its students a few years back, so Capella's unfair, deceptive business practices, illegal & unethical conduct is NO DIFFERENT, NO BETTER!

johnleebass@gmail.com

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Dissappointed Capella Learner
, US
Feb 22, 2018 6:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

I enrolled in the DBA program from 2014 to 2018. As I was in a short track (10 quarter track), I supposedly graduated in 2016 but had to withdraw in 2018. My only negative experience is with my mentor. And that seems good enough to stop me from completing the program.

He continued using a delay tactic to offer me no feedback, no response, and NS grades to extend my continuing enrollment. My complaint and request for mentor change was denied by the school. So my mentor continued his business as usual, holding me hostage in retaliation of my request. One time he yelled at me while another committee member was in the conference call, stating 'that will cost you a doctorate.' With the help of my advisor, everything seemed to work fine after my request was denied. However, the advisor had to set up conference calls for me and my mentor when I need to ask him anything as he became unavailable if I tried to contact him directly. One day I just received an email that confirmed my advisor's retirement. The next advisor quit after a couple of months trying to help me. Overall, the advisors have worked dilligently to help learners succeed. Yet the obstacles were so great that they rendered the advisors ineffective.

I thought if I endured my sufferings and kept following the process, I could finish the work and be rewarded at the end. But I was wrong. After receiving the full committee's approval and 2 quarters later, I found that the school deferred my paper three times, citing chapter 2 needed to be rewritten. My mentor's instruction for me did not help change the school's opinion. And no one was willing to tell me what to do. My mentor offerred a conference call with me. But after I gave him my availability, he just disappeared.

From my experience, I can tell that my mentor and the school partnered to cheat me out of my doctorate. And the cheating process was well coordinated. The only thing I do not understand is that Capella as a public company also cheats its shareholders as the auditors probably look away and let Capella continue its deceiving practices. I read a lot of complaints about the school but did not believe any of them until the worst happened to me.

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Sandra Humphrey
, US
Jun 29, 2016 4:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Greetings All –
Sorry to hear Capella’s been a big disappointment for us. After attending and spending 100k, they withdrew me and denied my appeal for an extension. I’m all for following policies and procedures but its difficult, when there forever changing. The program is scam geared to benefit Capella. I'd like to joing anyone looking to file a class action suit. Please email at cghumphrey@hotmail.com

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Heidi Bemis
, US
May 24, 2016 7:17 am EDT

I am a current student and my experience has been horrible. My first instructor set me up for failure by giving me one or 2 word responses I had to take my first course twice. I called my tutor for help no response. You get their voicemail. I want to withdraw but it is past the 12 calander day policy. So I am going to suck it up and complete the course and transfer to a different school that actually cares about the sucess of their students. Horrible experience run!

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Stop the Funding
Ham Lake, US
Oct 25, 2013 7:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They don't hold true to their own policy and protocols. Those are in place to protect them from their student body and liability issues from their true incompetence. There is plenty of that to go around. It is well documented that they spend three times the amount of funding on marketing than student instruction; another half of which is spent on legal council to pick up their messes. It is a shame they can give millions to lobbyist to advocate for their substandard degrees taking advantage of anyone who works hard, wants to better themselves so they can line their pockets with taxpayer funding. What a fraud they are and how they have scammed the entire country. I would never let my own children go to any for-profit and Capella heads up the list of worst offenders. We need alternatives to private and public who should also not be exonerated from bad behavior by those who might benefit but this isn't it. No accountability or real power over their money stream equates to poor instruction, service, little compassion and terrible standards of ethics and academic honesty. Something must be done as bait and switch is really a crime. It is also well documented that their financial aid office was on the take, that they were paying other schools to direct undergraduates into their programs, and that they have had numerous lawsuits from their own insurance company who found them to be dishonest, corporate share holders, students, and instructors in addition to their flagrant violations of FERPA. They left many students in the lurch when they changed the program after failing to get APA accreditation despite the fact that most people need to get licensed in order to pay back the loans if nothing goes wrong and they get their degrees eventually. It also would appear that they milk the dissertation process for whatever dime they can squeeze. It's all about the money money money and if you become a problem they will destroy your life completely without remorse. Go anywhere else. They have kicked many intelligent people to the curb who were unaware of the thugs that work there. These are not at all professionals with your interests at heart or even academic but puppets who dance to the strings of Wall Street's greed and is it ever corrupt. One of the worst things is their ability to ignore you as their is no recourse, and online can be a recipe for abuse if students dare to voice concerns or expect academic freedom.

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