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Cancun Cosmetic Dentistry

Cancun Cosmetic Dentistry review: Snap on dentures with mini implants 4

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8:09 pm EDT
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For all the satisfied customers out there I am happy for you. I hope after a year or two you don't start having any issues. But for the people who have had nothing but problem after problem with this practice and/or Dr. German Arzate himself please read on, you are not alone. Dr. German does not care about his patients unless there is something in it for him such as referrals or youtube videos in my opinion. I like many others thought it would be wise to get dental work done outside of the U.S. to save money. Well you get what you pay for! Let me first start off by saying there are a few very kind and very underpaid dentists there who work very hard and try their best to help others. I went to Cancun Cosmetic Dentistry about a year and a half ago and it has been a nightmare since. I bought the snap on dentures with mini implants and immediately after the surgery two implants had already fallen out. When I got home, within a month two more fell out making it very difficult to keep my teeth in at this point. Contacted the office and of course there is a warranty but I was not going to be able to return for awhile. Then a couple months go by and my entire top denture broke right in half. And no I'm not over here eating rocks. Complete devastation to say the least. It would be another month before I could return. So I had to walk around with no teeth. Anyway, after second visit upon returning home, just after TWO days my teeth start breaking off one by one. I was utterly pissed off by this point. The office told me to mail my teeth to them and they would fix them. Hesitant, I go to post office and they told me I would need to obtain a authorization of sanitation form from office in order to mail. I contacted them and of course they had no clue what I was talking about. So they told they wanted me to mail off my teeth to a complete stranger in Florida who was visiting their clinic and he would take care of them for me. I was stunned. We're they serious?! They have not contacted me since and I have sent 3 emails to Dr. German personally with NO response. I have taken my teeth for repair locally and the dentist here said without even asking me who I went to, said that these teeth were very poorly made and the materials used were complete crap. Im not asking for a full refund. I just want enough money back so I can get a PROPER set of teeth made! I will not stop with the complaints until resolved. Oh and I forgot to mention that I have no other way of explaining it other than it feels like I have a mouth full of glass right now due to the teeth growing sharper around the edges daily. I have pictures and emails if anyone is interested. Feel free to contact me.

4 comments
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CKL100
, US
Nov 28, 2022 4:21 pm EST

My comment on YT video complaining of botched work:

Please research Dr German Arzate. I believe his dental clinic has changed names a few times. When I found him for my mom he was operating under Cancun Cosmetic Dentistry.

He seems warm and genuine but he was giving us very different information then other dentists. I kept asking him over and over how this procedure would work and he said because he had a totally different way of putting in the implants. I should have trusted my instincts but I was desperate to help my mom.

$15k later and the implants failed almost immediately. Posts holding them in just came out. They asked my mom to come back down. She did. Free of charge minus travel costs. They "fixed" the problem.

Few weeks after she returned the implant posts fell out. She had a deteriorating jaw bone. We sent him 3d scans to show this. He said it did not matter even though other dentists said they would need to do extensive work to build up her bone prior. Nope. Dr German said that's why he goes in with short posts. Did not make sense back then but refer back to me being desperate.

After the fact I searched him again and found forums where people were reporting about their botched procedures. Be warned.

Tiziana Ruff
Tiziana Ruff
Cottageville, US
Jun 09, 2020 11:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

So sorry Leslie... I know exactly what you are going through... 1 year and still no teeth! All I have is pain!

Tiziana Ruff
Tiziana Ruff
Cottageville, US
Apr 19, 2020 2:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Leeleehuff, search for me on FB. What you see is my real name

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leeleehuff
, US
Aug 02, 2019 5:53 pm EDT

hey I would love to compare our stories. Ive been home about 6 weeks and nothing but trouble. How can I contact you?

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