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Canadian Tire / gift card

My aunt gave me a $100 canadian tire gift card for Christmas. I used it Dec 27 and spent $56.48 - I still have the receipt. There should be $43.52 on the card still (receipt has this info).

However my partner went to Canadian Tire and tried to use the card and it was showing as Declined. They tried it several times and then told him there was no balance left on the card, which is not true.

I

La
May 28, 2018

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