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Canada Drives review: Scam 71

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9:03 am EDT
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Is CanadaDrives.ca a scam? When you have bad credit there is a plethora of choices out there. Or is there?. Most dealerships really only have one or two lenders to offer you a high interest loan on a car. Canada Drives is simply a website that takes your personal information and sells it to the highest bidder in your area. Application are sold from $85 to $150 each. You then receive a call from a dealer saying your approved!. Great, but the problem is you have never applied to that dealer. You have no idea of their reputation, inventory or process. You could be called by one of many Buy Here Pay Here or Lease Here Pay Here Dealers. This is bad news for you and your credit. Vehicles on these programs are usually older, higher mileage and have underlying mechanical issues.
If you are searching for a car with bad credit, I suggest only doing business directly with licensed dealer. Preferably one registered with UCDA in Ontario. This is the only way to take control of your personal information and guarantee yourself a successful purchase.

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PleaseThink
, CA
Dec 21, 2015 11:58 am EST
Verified customer This comment was posted by a verified customer. Learn more

The person above wrote "to be quite honest, dealerships are in the business to make money". Well who goes into business thinking, "I want to pour capital into a business where I don't make money!" LOL, laughable. As for warranty, let's think about it. These customers have bad credit getting an financing at higher than prime interest rates. You want to get a 5 year agreement WITHOUT warranty. Warranty's range from $799 to $2499. Your car breaks down 3 years into your 5 year commitment. You only make $3, 000 before taxes each month and have dependency. Now what? Pay your monthly payments on time but don't have enough to fix the car? Or fix the car but don't make your monthly payments and have it repossessed? The cost to fix is probably $2K. So building a warranty into your deal from the beginning will help you afford a warranty rather than something happening and you need to pay hundreds to thousands up front to repair the car.

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WiseGuyMechanic
, US
Dec 05, 2015 6:48 pm EST
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You may get a person calling you saying they are from Canada Drives when they actually are from a random dealership. Right there is the dealerships integrity out the window and should be a red flag. Do not give any additional information to them until you know who they are exactly and what brand they sell. You should not have to be forced to do business with a eg. Chrysler dealership. The other thing is if your only choice is to work with the dealer, don't buy a car from them that they don't make eg buying a Mazda from a GM dealership. The next scam is the dealership will tell you that the car has no warranty and charge you up the ying yang to get one. My advice is if warranty is an issue for you, buy only reliable cars such as Toyota's, Lexus or anything that is in the Consumers Reports used car guide. Have a reputable trust worthy outside mechanic that specializes in out of dealership brand specific work only eg Honda independent specialist. To be quite honest dealerships are in the business to make money. Once you have no option but to fix something you get shafted left right and center, even worse if you are a woman. Do some checks on the car before signing or agreeing to anything over words or phone. Don't set yourself up for disaster by trapping yourself and saying yes to anything. Last thing is that once you found yourself a reliable car, you may want to look at the resale value because chances are that you may want to sell this vehicle and upgrade to get the most money for it because you may have lost out to high interest rates. Let's face it: Unless the car is special of build or one of or id sentimental value, anyone that says they are going keep the car till it dismantles to the asphalt is lieing to theirselves.

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Charolotte Phoenix Lynn Jones
, US
Nov 26, 2015 9:17 pm EST

I am new to Canada Drives and am currently awaiting approval in the Lethbridge area. I know what I am getting into and I am fully committed to rebuilding my credit. It is surprising to see that people are cancelling early and are shocked they are getting fees etc. I agree with some statements made by a few on here. The gentleman I dealt with at the dealership was awesome and offered some great advice.

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FinancialIQ
, CA
Jun 15, 2019 1:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Sounds like a line they continuously use, “repair your credit.” Do you think by taking on a huge loan for a car that’s worth nowhere near the loan amount is helping or repairing, or “fixing” your credit, just because you’re making your payments on time? So if you go to a bank to get a mortgage, do you think they want to see a huge car loan on your credit file? Canada Drives couldn’t even answer basic questions regarding the financing terms. Also, just to throw this in here, they tried to get me to DocuSign for a $13, 000 loan ($3000 in fees that weren’t mentioned until I got the DocuSign agreement, for a car worth about $5, 000, and oh, 29.9 % interest per annum. “Only 2.4 % per month.” They’re a joke, and the people who work there all say they’re the financing manager, and they have no idea what the consequences of their ignorance can bring to a person’s life. Please, at $206 “biweekly” over 5 years, that equals $26, 780 for a $5000 car! Get F#cked. Seriously, if you work for them, quit right now or you’re a preying scammer.

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Justmakesense
, US
Nov 25, 2015 11:41 pm EST

If a friend lends you money and then don't payback would you give him a money ever again? No? Well.. Clearly that's just common sense. If companies out there give payday advances from regular pay stubs, mortgages or autos without checking credit history then they are taking the risk and therefore they need to be cover themselves too charging more than regular banks. I don't think the previous comments were from Canada Drives employees but I don't work there and still makes sense.

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SHAMEONYOU123
, US
Nov 12, 2015 1:57 am EST

I feel like the two people above are just people from Canada Drives trying to defend their company. That's such a shame. Look at the post from "Canada Drives" and the two long ones below that. They sound exactly the same. Shame on you Canada Drives.

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mark06
, US
Oct 27, 2015 10:48 am EDT
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that is all well and fine but don't you think they should be honest and tell you up front the true facts about the so called agreement in entire detail instead of after you sign any papers

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Peopleareweird
, US
Oct 23, 2015 9:39 pm EDT

Wow thank you poster above for having common sense! These people really have no sense. They max their credit cards and what not and don't pay them back. Then complain why nobody trusts them! If these people took the time to listen (not selective hearing) and asked questions they would understand what the program is. All they hear is 'car' and getting money without listening to all the details. They have no sense of investment, everything has to be right now which is how they got bad credit in the first place.

As you said, there are good and bad dealerships out there, unfortunately Canada Drives doesn't managed their business. But one thing is for certain, it doesn't matter where you go for your vehicle, your credit is bad and YOU need to take responsibility.

Cancellation fees are common everywhere I don't understand why people are so dumbfounded by it. Every cancelled with a cell phone provider? I have and they have cancellation fees. What about if you had a lease that you were renting? They also have a cancellation fee. RRSP's? Yea the bank and government tax you for taking it out before it matures.

If you guys had an attention span for more than a day, a month or 2 months you would be able to take hold of your finances and be responsible. So now you're going to cancel and not pay the fee...then let it go to collections? How's that working for ya? You literally just prove why nobody should ever lend you anything. Stop playing the blame game, clearly it's still not working out for you.

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Not Delusional
, US
Sep 15, 2015 3:50 pm EDT
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I cannot believe people who sign contracts, then cry when they realize they didn't think their choices through and expect to walk off a contract. What is a contract if anyone just cancel when they want to? Why even have contracts at all then? 1.89% two year fixed term mortgage - doesn't that sound good? Okay, let's sign the papers today. Oh, you know what, the bank changes their mind tomorrow and tell you it's 5% now - they don't give a turd if you signed an agreement. Would you be happy?

You have poor credit and poor repayment history. You're lucky to even have anyone willing to lend money to you. What? You think money should just be handed to you at almost 0% interest because you deserve it? You know who really deserve it? People that worked hard to get to their success and lend it to unreliable people like you. As for a cancellation fee, that's at each dealerships discretion on how they want to run their business.

There are good dealerships and bad dealerships out there, just like there are good and bad customers who don't understand what they are doing then cry about it here.

Make informed decisions, do some research, ask the right questions... but maybe that's why you end up in your credit position in the first place because you're irrational, irresponsible and volatile in decision making skills. Now you're stuck - either no car or getting one at higher interest rates than what prime customers get. Go on... continue to cry wondering why.

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Makeup403
, CA
Sep 14, 2015 12:45 pm EDT

I agree... This company is nothing but a scam. My husband is going through the same situation. He cancelled credit with Canada drive & refresh. It was such a hassle to cancel. He was transferred to at least 5 different people, one of them being a "manager" the manager was so rude an unprofessional. He humiliated my husband by telling him the reason why he has bad credit is due to him not being able to commit. Uhhh... first of all you the F*** are you to say something like. Second of all my husband has no credit since he's never needed it. These guys are so persistent that they would call him at least 5-6 times a day. Now when they finally got a hold of him, the guys he was dealing with John James promised him there was no cancelation fee. But now that I'm reading all sorts of stories it looks like they do charge a $550 to cancel. We have yet to received a cancelation e-mail. Which is odd since when you first sign up they are on the ball with the e-mails. This company also has Instagram if you look them up @ canadadrives you will see what they really spend the $$$ of the people they ripped off on.

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Aviv Dinkin
, US
Sep 05, 2015 12:04 am EDT

Despite best efforts it is true I get weekly calls from this company not to mention every telephone salesperson trying to sell me things I don't need. I know it all comes from Canada Drives as I used an alias and each call sine to my number is looking for the alias I only gave Canada Drives...Keep away! If they do this with information they promised was confidential imagine how honest it is when you hear from the dealer the car was used by a elderly woman and was a one owner 90's mini van..

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disturbed75
, CA
Jul 28, 2015 6:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was just wondering if anyone a number I can call to complain about these ppl as they told me it would cost me $550 to cancel even though I tried canceling the day after..thxs

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Jessica Thornhill
, CA
Jan 16, 2017 11:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

Who charged you $550? the CanadaDrives or the Dealer? if so do you have a bill of sale?

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Moe Sauve
, CA
Jun 02, 2015 1:47 pm EDT

This Company exploited my Son getting him to sign a credit repair agreement . he tried to cancel after making 2 payments and was told there would be a $500 fee ! This company is predatory loan facility Think twice before signing any agreement with them .

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Canada Drives
Vancouver, CA
May 11, 2015 6:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a Manager at Canada Drives and just want to clarify what we do for our customers across Canada.

We have a network of hundreds of car dealerships across Canada that work directly with our customers to find them the right car at the right price, regardless of their credit history.

A typical interaction with a customer starts with our advertising and quickly proceeds into a discussion with someone on our customer service team. Our team members gather some basic info from our customers; type of car desired, amount of monthly budget they can afford along with some basic credit info.

We then match the customer with one of our partner dealerships based on the info we have received. The car dealership will be located in their region and is already prepared to offer a loan for that customer before they even connect.

At this point any transaction is between the dealership and the customer, we have no involvement in the processing of the car and subsequent loan. But we still care about the customer...

We pride ourselves on offering the best customer service in the car industry. A customer service representative is always available to speak to during business hours. We are happy to speak to any customer regarding their questions or needs. If there is ever a challenge with our service or the service of one of our dealers you can reach out to us and speak to a representative immediately. If you cannot get resolution please ask for a Manager and we will be more than happy to help you.

We have helped hundreds of thousands of Canadians become car owners and would like to help you any way we can.

We appreciate your time.

The Canada Drives Team
Call us toll-free: [protected]

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Charade
Kingston, CA
Dec 12, 2016 1:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Well, 'Manager' from Canada Drives...can you tell your loan sharks to STOP contacting me? I have explicitly stated in a text message Dated December 8, 2016 to stop trying to offer me a loan. They said my number was removed from the call list and guess what? Same girl just sent me a text message: This is ***** from Canada Drives. Your personal loan approval will be expiring very shortly. Please give me a text back as soon as possible so we can finish the documents together. This will take under five minutes and the fund would be in your account tomorrow.' This happens after I have declined the offer verbally and then after declining 4 more times in the same phone call, getting scrutinized by this girl by her saying things such as 'Well, in order for your credit to be better, you need this loan from us to establish a better rating'...A few months ago, I was declined an Auto Loan by this company due to Negative Equity on my current vehicle. I accepted that it's just the way it is and carried on. A few weeks later, I start receiving call after call after call, messages, messages, messages..a lot of the time later at night. So, when I finally spoke with someone, AFTER being declined for an Auto Loan, they say I am Pre-approved for a loan up to $15, 000.00? GIMME A BREAK! Then this broad condescends to me as if I am incompetent in managing my finances and can't set things straight UNLESS I agree to this loan? You need to LISTEN TO PEOPLE and take very seriously what they say when they do not want what you are offering! PERIOD!

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Cynthia50
, CA
May 08, 2017 1:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

well, tell me then, why i got approved, signed all the paper work, got my car, but no payments have been taken out of my account. the money still sitting in the bank. they said reason for it is that they made a welcome call to our house and asked, is this the residence of so and so. my husband didnt know who it was and said no sorry wrong number. wth, a welcome call. what does that have to do with my money being in the bank for them to get their payments. know the car company says they will come take the car back. so tell me this isnt a scam. im going the a lawyer and calling the BBB.

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Henzovonslipper
Welland, CA
Mar 03, 2015 6:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yes i cancelled everything then complained to the BBB

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mglp
, CA
Mar 03, 2015 5:00 pm EST

did you also stop payments thru the bank?

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Henzovonslipper
Welland, CA
Mar 03, 2015 4:56 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I complained to the BBB of Canada it worked they cancelled everything and we now owe nothing give that a try ! easy to do and costs nothing ...

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mglp
, CA
Mar 03, 2015 3:11 pm EST

My friend has also been scammed by these guys...how do we get out of it? They have been taking payments for approx 2 months so far.

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Henzovonslipper
Welland, CA
Feb 10, 2015 4:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My wife was scammed by Canada Drives and Refresh Financial she thought she had a car loan but there was no loan and she owes them now how does that happen i know they tricked her by telling her they were giving her a loan for a car they said they needed her banking info she gave it unfortunately she said i am cancelling right now after the call and there answer was to cancel will cost her $550 WTF now there sending it to collections double WTF biggest con ever i filed with the BBB Canada Canada Drives laughed at me and said we are not affiliated with them well Duh you are now i replied and there still calling and e-mailing so just a friendly warning do not deal with them ...

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Babydi40
Alberta, CA
Nov 27, 2014 2:19 pm EST

I had gone into the office and signed for a car, but life changes happened and couldn't afford to go through with picking up the car anymore or else sooner or later it would be up for repossession. I called the same night i signed for it leaving a message on their company line as to what had changed, but they conveniently didn't receive that message. Went to the office and told the senior finance guy about what was happening and he told me that he may not be able to reverse it, the bank will have to say what will happen from here. He said if they reverse that I would have to pay a fee of 500-700 for putting them through all that trouble. They said they sent the car to the garage to get a GPS put in and had it registered and certified already. When life hits you with something that changes the way you have to budget, I think they should understand that. I didn't even get the car yet, it was still out of my hands, so I don't know what the big deal is on that. I can't afford it anymore...I can't afford it. I understand exactly what you are saying though. The car i had gone for was a 2007 Buick Allure CX and it was high payments for 5 years. If a car payment is going for 5 years and $349.00 a month, it should be a better year vehicle...should be a newer model. the car was originall 8, 000 and by the time they slapped on 19%, it was showing me 19, 000 and change for a 2007 year car...ridiculous!

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