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1.0 6 Reviews

How responsive is Clubefrog.com's customer service?

0 Resolved
6 Unresolved
Absolutely frustrating 🫠
It's quite possible that Clubefrog.com is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Clubefrog.com's silence.
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Clubefrog.com reviews and complaints 6

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Newest Clubefrog.com reviews and complaints

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B
2:42 pm EST

Clubefrog.com camfrog chatroom

Hello im asking for someone to come to camfrog chatroom on camfrog line im bite_me_2018 I been a member in camfrog chatroom for almost 10 years im asking if you can stop the harassment and that person is going by the nae santa smelling fart its a terrible nick name trying so hard to be nice to everyone but this not happening please if you can come to this chatroom I would be so greatfull and what im going threw she keeps getting other female with smille face two are up above one up above me black rose other starts with a ze something and im sick of all this I going in chatroom to have fun not fight I have also a m and she telling other chatrooms not to have my m in them please help im bite_me_2018 thanks for anything you can do

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Update by Bite_me_2018
Dec 16, 2018 3:12 pm EST

Hi again cpuld you help get my M in camfrog chatroom bite_me_2018 thanks and my gold was stolen if you can get that back for me thank you bite_me_2018

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2:29 pm EDT

Clubefrog.com unable to access ids

I was using awhile ago my id Questionable with a display name of Chie and suddenly I was kicked out of camfrog and cant access that id again. Even my other ids cant seem to log in. I am complaining this matter because I just purchased coins for that id and I am mad that I cant log it in. I spent $200 for the coins that id have so please help me get it back.

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1:22 pm EDT

Clubefrog.com mac banned for no reason

Hello i am recently mac banned from your servers from access login or access of web page not understand why as since i broke no rules or tos and if it was not you then it was a hacker, i would either like a full refund on my gold pro code as it is not being used or my mac address removed from you banned list if not i will be contacting the BBB for a law suit against your company for de fraud and theft.

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1:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clubefrog.com unauthorized credit card charges

When you purchase a gift package they automatically charge you when the points run out. I have been charged 4 days in a row and finally figured it out. I have no way of stopping this.

Your order confirmation number is: ch_1COIBl26yoMpiiz1BlUc0d5f
Your order confirmation number is: ch_1COekA26yoMpiiz1vvAV0H8H
Your order confirmation number is: ch_1CP1IY26yoMpiiz1oJ7SKcLa

There is a selection to stop auto charge, but the link does not work, I have emailed their help desk and still no response. I do not want charged 19.99 everyday. I want them to stop this illegal charging.

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3:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clubefrog.com Camfrog pro

i bought and paid for camfrog pro on march 05 2017. it states its good for 30 days. well here is the problem i never recieved the camfrog pro code. my credit card waqs charged less than 2 weeks from my first purchase. they tried to bill my card and only 12 days had passed and because of that i no long have pro and i cant get anyone to answer aqny of my email. i have screen shots and recipts of my buying this stupoid program so why wont someone own up and help me get what i paid for? or are you people too busy ripping people off because you know ur time is limited on tyhe web

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10:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Clubefrog.com Unauthorized credit card charges

Hi, my name is alice mei wa chan from hong kong, china. Today I informed by my credit card bank, st*camfrog. com had charged my credit card usd49.99, but I didn't bought any things or services before from here. Now on hand I just had this information. Would you please clarify what kind of this payment charges. Please reply to my email : [protected]@gmail. com

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Kashif ziddi
, SA
Oct 03, 2018 12:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was buy double nick in 2012 amd now in 2018 feb my nick hack and i send email with attech all recipe to camfrog help desk but can not come to any response from camfrog.but why.what happen why camfrog not recover my nick.i have all proof..i have email there i buy nick and recipe and attech ment so please help me for recover my nick

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bona mariana
, US
Sep 01, 2018 6:11 am EDT

problems for nick is dcmd and breac my me nick ferarra29 is pro unlimited cauza change password

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