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1.2 595 Reviews

Camping World Complaints Summary

23 Resolved
559 Unresolved
Our verdict: If considering services from Camping World with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Camping World reviews & complaints 595

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R
7:52 am EDT

Camping World won't pay me for my motor home they sold on consignment

Unit was sold and left their yard on Sunday May 6th. I was not told about the sales and only found out when In arrived to talked to me salesman. He then stated I would be paid when the sale was posted (usually 48 hours)! Since then I have not had a return call from hom and after talking to the sales manager he also has stoned wall me! When do In get paid for my unit!

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9:45 am EDT

Camping World purchase of a new travel trailer in october 2017

I will never recommend Camping World to anyone. We purchased the Camper in October 2017. At that time we took out GAP. I paid off the camper in December 2017 and went to the dealer on 12/26/17 to cancel the Gap. the form I signed was never sent to Safegard until 2/1/18. so Shannon dropped the ball on that. I kept calling Shannon and he would give me the run around. so then I started talking to Austin who actually really tried to help me. To make a long story short I finally ended up calling Safegard and they said they processed the cancellation on 4/17/18. The reason for the delay was because Shannon did NOT put the effective date of cancellation on the form. Safegard kept sending emails to Shannon to put a date on the form so they could cancel. someone at Camping world in Oxford finally completed the form correctly and sent to Safegard for cancellation. According to Stacy at Safegard the refund was sent to Camping World on April 17. As of today which is May 12 I have not received a refund. I called today and was told the check was issued on May 10. This is ridiculous and if this is the way Camping World does business I never will recommend.

We also had a service problem which was not our fault. The unit was supposedly winterized by Camping World. We used it for the first time in February and the water line to the commode and the outside kitchen was busted. They tried to say it was our fault. finally after 3 weeks of "discussions" it was repaired. I wish I could be confident that we will have no more issues BUT I don't believe that is the case.

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9:56 am EDT

Camping World part order

I purchased Flexco entry steps for my camper from Camping World. Before ordering I searched their website for dimensional drawings to make sure the steps would fit between the 25" wide welded brackets on my camper frame. Dimensional drawings were not available on their website, so I called Camping World's "customer service" to verify fit and I was assured they would fit. When they arrived, it was quickly determined that they would not fit because the new steps required 26" spaced welded frame brackets to mount them. Arrangements were made to return.

After considerable personal research I found a product from a different manufacturer whose dimensional drawings (directly from the manufacturer) indicated they would fit, so I ordered them from Camping World. Be advised that Camping World's part numbers have nothing to do with the manufacturer's part numbers, so a considerable amount of research may be necessary to determine that parts available through Camping World will fit your application. Do your homework because Camping World's "customer service" will not do it for you and will likely provide misinformation.

Unfortunately, after 5 days, the order has yet to be shipped and Camping World's "customer service" states the order is at their warehouse, has not been shipped and they cannot tell me when it will be shipped. I have no idea when I will receive them.

I am waiting for a credit for the first set of steps that were returned. I hope I will not have another battle on my hands.

Horrible" customer service". I recommend potential buyers consider carid.com for their camper supply needs.

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8:47 am EDT

Camping World 2016 coleman 3015bh

We purchased the camper new in September 2016. The service department at the Fairfield, Ohio location has been terrible. It took more than 1 year and 10 trips to the service department to get SOME of the repairs done. We dropped the camper off on November 14, 2017 for a leak check/repair. When we went to pick up in February 2018, we found that they over pressurized the camper and caused a new leak in the bathroom (service rep admitted in front of us & General Mgr.) Never repaired the leak in the bunkhouse and now they will not return phone calls or emails. We had issue's on our first trip out in September 2016 and have asked for camper to be replaced since then. We have continued to ask for the camper to be replaced/repaired properly and they have never repaired our camper properly. I have filed complaints with BBB and Ohio Attorney General. We want to be contacted with resolution ASAP or calling attorney back.

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5:53 pm EDT
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Camping World air conditioner not working since new.

We have had our coach in at camping World of Tucson 4 times for this problem. We live in our coach and it getting hot here. I'm writing this as I sit here waiting for my coach to get worked on. It's been here since 9:30 this morning it is now 4 o'clock in the afternoon and it hasn't been touched. I will never recommend or buy any rv's from camping World again.

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10:33 am EDT
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Camping World 25860 rv fridge

I ordered this fridge to replace my old one. The ordering process went quite smoothly, however the fridge showed up and there were no cover panels for the fronts of the doors. There was never any mention of the fact that door panels are "not included". I liken this to buying a car that comes with no hood. Would have been fine if I had known prior to ordering but not once during the browsing and ordering process was it even mentioned or offered. NOT HAPPY!

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2:18 pm EDT

Camping World I bought a camper that was damaged

bought a camper from camping world and they said nothing about any of the unseen water damage and leaks that the camper had and the back slide was damaged
They agreed to fix it so they fixed it amung other small cosmetic things they fixed the rear gasket for the slide I had to bring it back because it was dragging on top ripping the gasket off I brought it back to get them to fix their mess up and they leave it out in the rain to cause more damage witch at the time mildew growing in the wall from the water coming in from where they claimed they fixed it I have documented everything pictures video conversations i even got the old shop manager to testify the things that he done he is on my side and no longer works there I showed him a video of it and they said that they would fix it no problem this is after they fixed the roof the first time
I had a conversation with the manager and he agreed that the past manager should've done me right on this and assured me that it would be taken care of and shook my hand
Weeks later I called and they said it was fixed so I went up there to find out they did nothing but claimed to have stopped the leak and was not going to fix the damaged wall that was caused by them fixing the roof priar now they refuse to fix it
I bought this camper 8 months ago and they have had it for 7 months never got any update calls or anything I tried several times to contact them to find out what was going on with the camper and when would it be fixed so I can start enjoying my camper but they were trying to find ways to pawn this camper on me
This is totally wrong for them to do a customer like this knowingly
I just wanted a camper for me and my family to enjoy. This has been a total disaster and I wouldn't recommend buying nothing from camping world
They are crooks and liers
They ripped me off
20k

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Update by Chris Mclamb
Apr 27, 2018 2:20 pm EDT

bought a camper from camping world and they said nothing about any of the unseen water damage and leaks that the camper had and the back slide was damaged
They agreed to fix it so they fixed it amung other small cosmetic things they fixed the rear gasket for the slide I had to bring it back because it was dragging on top ripping the gasket off I brought it back to get them to fix their mess up and they leave it out in the rain to cause more damage witch at the time mildew growing in the wall from the water coming in from where they claimed they fixed it I have documented everything pictures video conversations i even got the old shop manager to testify the things that he done he is on my side and no longer works there I showed him a video of it and they said that they would fix it no problem this is after they fixed the roof the first time
I had a conversation with the manager and he agreed that the past manager should’ve done me right on this and assured me that it would be taken care of and shook my hand
Weeks later I called and they said it was fixed so I went up there to find out they did nothing but claimed to have stopped the leak and was not going to fix the damaged wall that was caused by them fixing the roof priar now they refuse to fix it
I bought this camper 8 months ago and they have had it for 7 months never got any update calls or anything I tried several times to contact them to find out what was going on with the camper and when would it be fixed so I can start enjoying my camper but they were trying to find ways to pawn this camper on me
This is totally wrong for them to do a customer like this knowingly
I just wanted a camper for me and my family to enjoy. This has been a total disaster and I wouldn’t recommend buying nothing from camping world
They are crooks and liers
They ripped me off
20k

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T
8:59 am EDT

Camping World rip off in service pricing

I brought my camper to Camping world in St. Augustine Florida because it was eating tires on one axle. They said they would have to call in a guy with portable alignment equipment to do the job. That was a Monday and they said they would call me by the end of the week. I waited till the following Monday to call them, they said the alignment guy never showed up at the appointed time last week and that he was due there today. I waited another week. I called them and they said the alignment gut never showed AGAIN ! They then said that they needed me to bring in my truck so they could check the levelness before they could do anything ! The next day I bring out my truck and we hook it up. Camping world then sends out a tech on a golf cart, he looks at it for ALL of 2 minutes and tells me the level looks good and NOW they must call the alignment guy ! WHAT ! My camper has been sitting there for two + weeks, AFTER I waited a month for an appointment ! I decide to cut my losses and go elsewhere. I go inside to settle up and they tell me that their charge for the 2 minute diagnosis would be $388. NOW I know how Marcus got his millions$$ by ripping people off. I say I am perfectly willing to pay a reasonable charge, BUT $388 for 2 minutes work is NOT reasonable. They say that is the charge ! I say I am leaving. They say they can't let me leave ! I say watch me ! I get in my truck to leave, they say they are calling the police, I say DO IT and leave ! I did bring my camper to another location, they got the alignment company to come out that same day he says the level IS NOT good, I needed to lower my hitch. This was at a Goodyear tire store I do business with, they lowered the hitch and charged me $40. Camping World said it would be at least an hour and the labor rate is $145 hr. The alignment guy comes back, again that same day, he adjusts some of the wheel bearings and dose the alignment and charges me $170. NOW, in ONE DAY I got done what Camping world could NOT do in three weeks ! AND they wanted to charge me $388 for DOING NOTHING ! Camping world also told me I should be repacking my wheel bearings every 5K miles at a flat rate charge of $284. Goodyear says every 5k miles is crazy, but if I wanted my bearings repacked they would charge me $125. All I can say is DON'T make Marcus MORE of a millionaire if you need service on your RV GO ELSEWHERE ! ANYWHERE else !

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10:50 am EDT
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Camping World horrible customer service / norcold refrigerator warranty work

We purchased a norcold NR751SS on April 17, 2017 from wholesale marine to replace our old Norcold in our semi, it has been registered with norcold for warranty purposes, approximately 2 months ago it stopped cooling so a Norcold service rep told me to take it to your service departmentat Camping World in Avondale Az.
Yesterday April 24, 2018 I went to the service desk and they were so rude and nasty, demanding that I produce a receipt for my purchase, I purchased this unit online so the only receipt I have would to be online.
My daughter was also with me and when I walked out to the car to get my tablet to show them the proffered of purchase the people at the desk started talking badly about me.
My daughter proceeded to tell them how rude and unprofessional they were and came out and told me eee were leaving, we left.
I will Never do business with Camping World again and I called Norcold to let them know not to send anyone to that store

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10:10 am EDT

Camping World financial services

I bought a trailer in March 2018 and was told I had to put a $500 deposit to hold the trailer during the financial waiting period. I put it on a credit card to hold and was told it would be refunded once the financing went through. I have made two payments already on my trailer with the financing company ! They won't return my deposit, so I had to call my bank to file a dispute. I spoke to the manager at the Anthony, TX location and he assured me that they needed to do a check request to be paid out to me. They said it would come via mail. 2 weeks later, no check, no phone call back. I need escalate this as I am a paying customer, bought your trailer, and now you won't return money that is not yours. I am so upset that you lack in customer service skills. If I would have known this would have been an issue, I wouldn't have left a deposit. You had no problem with my financing, why am I having to deal with this!

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8:24 am EDT

Camping World repairs

We took our year old trailer in for electrical repairs in September of 2017. While in the shop for these repairs, a Camping World employee ran into the side of the camper causing significant damage to the siding and the awning. It has been there ever since. We have been getting the run around since October saying there were delays in parts, wrong parts were sent, etc. We were told at the beginning of the year we would have the camper back by early March at the latest. It is now almost May, and we are now being told the new parts won't even be in until late May, putting the camper back in our hands mid-summer. We have spoken with about every manager there that has given us the "oh-well-I-don't-know-what-to-tell-you attitude". By the time we get this camper back, we will have made almost $4000 in payments with Zero use. I have yet to hear back from anyone that is empathetic or seems to want to help.
We need our camper or a new replacement by the beginning of May for our summer camping trips, which are starting on May 11th.

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8:20 am EDT

Camping World service work

This is the email I've sent to the Hamburg New York store
I've attached some pictures. I would like to start by asking you if you remember when I would not pick up my camper if the roads weren't dry?
When you're service department made the choice to transport my camper during snowy weather (wet salt covered roads) this is what happens.
1. Camper gets covered with road grime/salt. Resulting in camper needing washing and a pissed off customer.
2. Salt/ road grime gets on everything that is not protected like..
A. Wires = corroding =equipment not working =ing pissed of customer.
B. Camper steps rusting to the point where they won't work without extreme force =ing pissed off customer.
C. Everything gets covered with road salt ie. Frame, stabilizer legs, landing leg, doors hinges, wiring and so on. =ing one very pissed off customer!
3. With the service requested to have things done/fixed and either they were not done or not done properly along the service department damaging my camper.
A. Generator not fixed.
B . Leaving screw hole in wall at the tv strap, sawdust was left on floor from that.
C. Ask to have outside tv receptacles identified with labels. That was done with masking tape and a marker.
D. Ask to have satellite dish mounted to the roof. never got done.
C. Somehow service department managed to put a hole in the outside of the camper.

I have not heard back from you about fixing the problem with the wiring on the auxiliary fuel pump. I have fixed it on my own, also have secured the wiring harness that was left hanging.

Remember that this camper is not even one year old.
I hope you can understand the frustration with my camping world experience.

Mark O.

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4:58 pm EDT
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Camping World general manager

The Airstream Building in Thornburg has no management and when one does come down the general manager gets rid of them. There is no support for the people that work at that building. They have to rely on each other the only time you see management is when something goes very wrong then they want to act as if they know what going on in that building. They have been told on several occasions what is going on they either choose not to listen or they don't care. The general manager is getting rid of people then hiring family members and significant others to work there putting them in position they have no idea what they are doing. The general manager also is never there most of the time unless there is a heads up corporate is coming, also the general manager takes certain employees on expensive vacation.

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11:32 am EDT

Camping World service department at mcgeorge's rolling hills rv service

I purchased my unit from this location in January of 2018 and ever since the sale has been made the service after the sale has been completely disappointing they have ordered parts for me so they say and had them shipped to me so I could fix the problem myself but I haven't even received the part for that even though they were supposed to fix it when they had it for 6 weeks if need be I will trade this unit in and do business helps wear with a different company that has better service and cares more about their customers issues than they do just making the sale

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2:09 pm EDT

Camping World service on the body of my camper

I dropped my rv off on tues. Afternoon for a wed am appt. The appt. Was to have a leak check performed and to have a window latch repaired.
I was told it would be ready for pick up on Friday the latest. At 3 pm I still don't have my rv. It was stated by a gentleman today that I should have never been given that quick of a turn around time from the gentleman who wrote up my service order.
So I would think that the company would compensate me for my time and inconvenience. This location is a 20 min. Drive from our house.
I will be picking up the rv now, the window has been fixed but the rv was never even looked at for leaks.
We will be camping this weekend with rain and I'm just out of luck? That was the reason I brought it in.
I cannot make an appt. Because the guy who makes appts. Is not in. There is no manager on site.
The gentleman can only say that its the other guys fault? The blame game? Don't you all work for the same organization? Where is the customer service?
I was contacted at 10 am to get my ok on fixing the window. I returned the call at 11 am and left a voicemail to go ahead with the repair. I even left a written note with a lady who answered the phone.
He still calls me at 1 pm to get my ok on the window repair? Where is the communication breakdown?
I was looking to be compensated for at least the window repair. He refused to grant me that courtesy. "He can't do that". I am disappointed with our very first rv repair experience.
Danielle heath

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4:49 pm EDT
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Camping World 24.5 surveyor by forest river, svl027516, 4x4tsva24gl027516

I purchased this Travel Trailer 04-14-2017 from RV-Max in Sherman. Camping world bought them out and I was informed Camping World will resolve warranty concerns. The issue I have is the external wall laminate has separated on the side where the slide out is. I took it to RV outlet mall in Georgetown Texas for warranty work and they keep it for 3 months, but could not repair the separation issue. RV outlet mall can be reached at [protected], work order #54396 for verification, ask for Bubba. Ms Samantha Hover of Forest-river (#[protected]) EXT 37224 was also contacted concerning this issue. She requested data and pictures from Bubba at RV outlet verifying issue. All data was forward to her as requested. She informed me to contact Camping World to resolve issue. I have contacted Camping World in Sherman Texas where I purchased the Trailer several times but cannot get them to return my calls. I live 225 miles from the dealer so it is not easy to go there. Ms Hover sent me a list within 150 miles that maybe able to fix the side under warranty. I contacted them but no one has made this kind of repair. If it cannot be repaired I would like to exchange for similar trailer or have my money returned. Please respond and let me know who can help me resolve issue. I just retired in January and the wife and I was suppose to be traveling now visiting the grand-kids and family. Wade Shepherd [protected]

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Update by Skipwade
Apr 09, 2018 4:55 pm EDT

I purchased this Travel Trailer 04-14-2017 from RV-Max in Sherman. Camping world bought them out and I was informed Camping World will resolve warranty concerns. The issue I have is the external wall laminate has separated on the side where the slide out is. I took it to RV outlet mall in Georgetown Texas for warranty work and they keep it for 3 months, but could not repair the separation issue. RV outlet mall can be reached at [protected], work order #54396 for verification, ask for Bubba. Ms Samantha Hover of Forest-river (#[protected]) EXT 37224 was also contacted concerning this issue. She requested data and pictures from Bubba at RV outlet verifying issue. All data was forward to her as requested. She informed me to contact Camping World to resolve issue. I have contacted Camping World in Sherman Texas where I purchased the Trailer several times but cannot get them to return my calls. I live 225 miles from the dealer so it is not easy to go there. Ms Hover sent me a list within 150 miles that maybe able to fix the side under warranty. I contacted them but no one has made this kind of repair. If it cannot be repaired I would like to exchange for similar trailer or have my money returned. Please respond and let me know who can help me resolve issue. I just retired in January and the wife and I was suppose to be traveling now visiting the grand-kids and family. Wade Shepherd [protected]

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8:14 am EDT
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Camping World travel trailer

We went into Camping World Chattanooga location, to buy a travel trailer. We picked out the one we wanted and headed back inside. When we told our sales lady we wanted to pay cash, we were denied. They claim they could only take $3, 000 on our debit card, and that we would have to finance. They said they couldn't even take a check. Well anyways, we agreed to finance, knowing we would pay it off the very second we got the paperwork.
The finance manager came over and we filled out the paperwork. We told him our intentions and he was mad. He told us that we have to wait six months before we pay it off, so that he didn't have to pay back fees. What fees? And I could care less if they have to pay back anything!
Well, 3 weeks later we still haven't received and paperwork so we called M&T bank, whom they finance through. We were able to get the account and told them we want to pay it off. The lady from M&T bank gladly took our check over the phone and stated we would receive title in about 10 days. One week later we checked our bank account and still the amount was not taken out, nor pending. We explained to our bank there would be a large sum coming out.
Four days later, still nothing out of our bank account. We called M&T Bank again, and the lady whom we spoke too said, "No worry, its paid off, maybe check has not cleared yet"
Two days later we received paperwork and were, now, able to create an account with M&T Bank, and logged online to look at the loan information.
Low and behold, you can see where were the camper was paid off, but on the same exact day it was reversed. Not real sure why, we called M&T Bank again...
Spoke to a woman who claimed that the reason for reversal was insufficient funds. No way could that be possible. Well she then said maybe we gave wrong account number, but she read it back to us and guess what? It wasn't wrong. We explained to this woman and she agreed to send the check back through at the original date of pay off.
Here is the kicker. The next day which was Thursday April 5, 2018, we logged back on and it stated we still owed 65.84 for interest. No sir! We will not be charged interest when we paid it off on March 19, 2018. So we called M&T Bank again. Spoke to a nice guy, he stated that the request for original payoff was still in processing, and then I asked him how could there have been a reversal. He stated that the payoff amount goes to camping world for approval, because they are the originators of the loan, and they denied the payoff. He told me they denied because they would have to pay back some percentage they received for the loan, kind of like a bonus. We went to our bank and confirmed the check never never never came in to them. And don't you think something that big, our bank would have called us if we didn't have enough money to cover it? Don't you think M&T Bank would have charged us insufficient fund fee? All it boils down to the crooked finance manager and the Camping Word of Chattanooga. He did not want to pay back his bonus, or whatever they call that! Watch out folks camping world is crooked! Needless to say we no longer owe it, was taken care of that same day it was resubmitted, without the interest they tried tacking on. We will never ever do business with them again, and will take this to whomever we have to to be investigated for their dirty practices.!

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4:30 pm EDT

Camping World service. forklift operator jack, did not block wheels, upon parking, it surged forward and bent landing gear

On Oct 24th, 2017
We brought our fifth wheel into Camping World, Nashville Tennessee.
We had a new bedroom vent put on. The forklift operator, Jack, was bringing it back to the location where we could now connect back to the truck, when he put it down he forgot to block the wheels. And in doing so, the trailer surged forward and the landing gear legs were bent.
When I went into the office to explain what had happened the service manager at the time, Shannon Patrick, was overwhelmed at the whole day. She explained that they were so busy and understaffed that they couldn't do anything about it for at least 2 weeks or more. We could not wait and incur the additional expenses as well. So Shannon said the only thing they could do was give us a $250 gift certificate and to fix it when we got home. We had to bring the trailer across country to California and could not unhook over this!
We bring it in to the San Bernardino California Camping World. They tell us, of course, they have nothing to do with what happened at that store. They state that it will be $800 for new legs!
The people that were working there that day are no longer working there to verify this! I need help I need someone that I am able to get help from over a Camping World incident, which was in no way my fault. I am asking that you please help me with this matter

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9:30 pm EDT

Camping World service department

October of 2017 went into Camping World of Memphis with my husband, brother and his wife. We were each looking to purchase new campers. Andrew Jacuzzi and Marcus showed us campers they listened to our request and budget ranges and proceeded to lead the way. We looked at almost every travel trailer on lot to be sure we got what we wanted after making choice we each went in to start financing.

This is where the fun starts 1st we had a 2009 Puma for trade with site unseen we was told they would trade for $7, 000.00 + $500.00 cash and it would take a couple days to know about financing this was told after 3 hours of waiting and thinking we was leaving with new camper. Anytime we wanted to know what was going on with financing we had to call and ask they always say they will follow up but they DON'T!

On Friday called CW and told them we was taking business elsewhere then all of a sudden we was Finally approved and told to be there at 3pm with trade to sign and take camper home. Arrived at 3:30pm, immediately started moving items from old to new, 2-3 men came to inspect old camper. My husband and I was then called out and told our camper was in horrible condition and value of trade was only $500! I was floored. I know camper needed minor repairs or updates but it was rarely even used so then begins money battle I was ready to walk out but husband wanted new camper so after hour or so of debating and a total of $5, 000.00 cash down payment we was able to purchase new camper.

Now comes the walk through inspection everything appeared to be working great until pop outs (3) was not retracting correctly. Please understand this is a brand new camper. We was told we could go ahead and take it and when we bring back in for 90 day inspection they could fix it.

Camper was dropped off on Dec. 7th for scheduled maintenance and other issues with camper: loose kitchen faucet, water leaking around shower unit, soft spot in floor, no heat in back bunk, hole in wall in back bunk, Popouts and outdoor kitchen door not properly closing. Dennis Ising took our service complaint and assured us all would be fixed properly and in a timely manner.

We didn't even attempt to contact the first 30 days. Around middle of January we contacted Dennis and he said he was waiting on warranty approvals we said ok and waited. My brother who also bought new camper same week as us dropped his off as well same day for maintenance. My brother went to camping world around 1st of Feb. 2018 to pick his camper up to find that NOTHING had been repaired he was floored and we where worried same thing was happening to ours so we again spoke to Dennis and he assured us that everything was fixed other than approval for soft spot in floor. He told us he was going to contact Forrest River and see what hold up was.

Again weeks go by and no follow up I even emailed Dennis and 2 managers, David Hicks and Jeremy Douglass, on Feb. 19, NEVER got a reply. On March 5th spoke with Dennis told him we was getting inpatient it had been 3 Months why was camper not fixed he assured me ALL was done but soft spot and we could come and get camper. I told him we would be there by Saturday was told by Dennis he would pull camper around after phone call and recheck that all was done.

On Friday around 3pm called Camping World to notify we was in route to pick up camper was told by Alex they was still waiting on parts and camper not ready by this time my husband went off and said we was coming. Upon arriving camper was pulled in front Jeremy meet us outside to discuss issues we was told by Jeremy that Dennis was out that day and he was not sure why we was told it was ready and he had no answer for why camper was not repaired after 3 months and parts not even ordered. We was the 3rd complaint on Dennis that day.

On Inspection at pick up NOTHING was repaired not even popouts. Proceeded to haul away but battery was dead. Following day my husband called corporate to make formal complaint. Follow up came from David Hicks, Service Manager, at Olive Branch location. He didn't really seem to even care of all our troubles. He had endless excuses stating he was under staffed and that was reason for delays and that Forrest River took to long to approve warranty repairs.

I called Forrest River to confirm, Spoke to Kate who gave me complete breakdown. I was told it took CW 2 months to send in photos for some approvals and to date of March 14th NO photos had yet been sent to cover warranty of Popouts! and now popouts no longer under warranty and would be at cost to me. She then called back to tell me she spoke with her warranty manager told him our issues at CW and no need for photos they would approve repair to popouts.

Spoke with David on March 21st to confront him of findings again no apologizes or apparent concern just told he is under staffed and I should understand. Really! I do not feel that my camper will be properly cared for at this location. Please let me know how you would like to proceed with fixing my camper. Also my 90 day inspection was never done and I have cracks in roof seals!

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Camping World terry classic trailer

I bought a 2018 Terry Classic and have not been happy since. There were a lot of things wrong with it from the beginning. First we pointed out the problems and they said oh just take it and use it. Then if you find more things wrong with it we will fix them. Well they told us it was done after 3 months they had it but they had not fixed any of the things we ask them to fix. Plus they made somethings worse. We are so upset we are thinking about getting a lawyer for the lemon law in Michigan. Finally after three months we got it back. They left it sit outside in the cold in Rossford, Ohio and left the battery in it. So on our trip to Alabama we had to stop and find a new one in Kentucky only to be told by Camping world that we would not get our money back but another battery like we need three. We stopped at a gas station to fill up and one of the over hang lights came out. On the way home we stopped again to get gas. The floor that my boy friend ask them to fix because it was squeaking in front of the refrigerator. They cut a hole in the bottom underneath and used tape to put it back in place which of course the tape did not hold. We bought more tape to hold it up and it came back down I am so mad I want my money back or a new trailer as this one is not what I expected a new one. Not one that is falling apart before I even get to use it. I just bought it last fall.

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Camping World Customer Reviews Overview

Camping World is a retailer specializing in recreational vehicle (RV) parts, supplies, and accessories. They offer a variety of products for camping and outdoor living, including RV furniture, appliances, and maintenance items. Additionally, the company provides RV sales, service, and repairs. Customers can also find outdoor gear and camping essentials such as tents, chairs, and grilling equipment. Services extend to RV financing and insurance options, aiming to cater to the diverse needs of the RV community.

Camping World In-depth Review

Website Design and User Experience: The website design of Camping World is clean and user-friendly, making it easy to navigate and find what you're looking for. The layout is intuitive, with clear categories and search functionality that helps streamline the shopping experience. The overall user experience is smooth and efficient, allowing for a hassle-free browsing and purchasing process.

Product Range and Availability: Camping World offers an extensive range of products for all your camping and outdoor needs. From tents and sleeping bags to RV accessories and camping furniture, they have a wide selection to choose from. The availability of products is generally good, with most items in stock and ready to ship.

Pricing and Value for Money: The pricing at Camping World is competitive, offering good value for money. While some items may be slightly higher in price compared to other retailers, the quality and durability of the products justify the cost. Additionally, they often have sales and promotions that provide even better deals and discounts.

Customer Service and Support: Camping World prides itself on excellent customer service and support. Their knowledgeable and friendly staff are always ready to assist with any inquiries or issues you may have. Whether it's helping you choose the right product or resolving a problem with your order, their customer service team is prompt and professional.

Shipping and Delivery: The shipping and delivery process at Camping World is efficient and reliable. They offer various shipping options, including standard and expedited delivery, to accommodate different needs. Orders are typically processed and shipped in a timely manner, and tracking information is provided to keep you updated on the status of your delivery.

Return and Exchange Policy: Camping World has a fair and flexible return and exchange policy. If you're not satisfied with your purchase, you can return or exchange it within a specified timeframe. They provide clear instructions on how to initiate a return or exchange, making the process straightforward and hassle-free.

Product Quality and Durability: The product quality at Camping World is generally high, with a focus on durability and performance. They source their products from reputable brands known for their reliability and longevity. Whether it's camping gear or RV accessories, you can trust that the products offered by Camping World will withstand the rigors of outdoor adventures.

Customer Reviews and Ratings: Camping World has a section on their website dedicated to customer reviews and ratings. This allows shoppers to read feedback from other customers who have purchased and used the products. The reviews are helpful in making informed decisions and provide valuable insights into the quality and performance of the items.

Loyalty Programs and Rewards: Camping World offers a loyalty program that rewards customers for their continued support. By joining their loyalty program, you can earn points on your purchases, which can be redeemed for discounts or other exclusive benefits. This program is a great way to save money and enjoy additional perks as a loyal customer.

Overall Satisfaction and Recommendation: Overall, Camping World is a reliable and trustworthy online retailer for all your camping and outdoor needs. With a user-friendly website, a wide range of products, competitive pricing, excellent customer service, and a generous loyalty program, they provide a satisfying shopping experience. I highly recommend Camping World to anyone in search of quality camping gear and RV accessories.

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Phone numbers

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