I couldn't agree with you guys more!
The staff online is very disgusting. I want to buy the digicamera Canon 40D. They said it is sold out and want to hang up. But actually on the website, it is said that the product is still available. If I paid yesterday, then I can't get it until after a month.
The worse is that, I forgot to ask something about the product. So i called again. The man hanged up immediately as soon as he recognized my voice. I tried again, this time another man. He wanted to listen to me at the beginning, but the first man wispered to him and the 2nd man hanged over again!
A big warning: be careful at online shopping! esp. by cameraaddict! They are totally unfriendly and thus not reliable.