Camella Homes — delayed house turn-over
It begins as a dream and now turning into nightmare. Kuwento ko lang pinagdadaanan namin ngaun sa camella.
We were enticed by an agent si ate mel to buy a property from camella. Wala naman problema duon maayos naman si agent, nagrereply sa mga texts, maasikaso, maayos kausap in short.
After that we did contract signing the usual process and begin paying our monthly downpayment. We paid diligently on time without fail and applied for a loan as early as august 2017 ganun kami ka excited. Our account officer sorry pero magnaname drop nako so you can verify my story nabubully kasi yung iba na hindi daw totoo kuwento nila. So ituloy ko na our account officer ms. Mary rose citron called me sa cellphone september and october 2017 asking kung naayos na loan and I said it is on process na. The bank then called me and said they will only release the loan after atleast 30% completion of the project. I visited the site wala ako nakita damo lang so I reported it to the account oficer nagulat din siya at iproritize daw nila. True enough by november 30% completed na yung bahay, ang bilis diba? Come december 2017 our loan was released we then went to star mall to sign some documents. We started paying our loan january 2018.
That was the last time we heard from our account officer or anybody from camella homes. Wala na kami narinig sa kanila after paying them the whole amount worth almost 8 million pesos.
So eto na yung nightmare part ng story. We visited the site march 2018, no improvement, no workers on site. So natural nagulat kami, I went to starmall to ask about the situation sabi matatapos daw nila in 2-3 months. We patiently waited until june 2018 and returned to the site, lo and behold… no improvement tengga pa din sa 30%, I went to starmall again ang sabi matatapos dw in 2-3 months… I know right parang deja vu lang diba? So kinabahan na ako at nagbasa-basa about camella homes, I was overwhelmed sa dami ng complaints sa kanila! I am also not an isolated case na delayed turn-over madami kami! What I learned sa mga nabasa ko e dapat meron ako proof sa mga sinasabi nila hindi pwede na verbal lang kasi babaliktarin ka nila in the end.
Come september 2018, 9 months after paying them almost 8 million hard earned pesos which we will continue to pay sa bank hanggang sa 20 years nang buhay naming pamilya wala pa din improvement! Tinubuan na nang talahib yung loob ng bahay, nilumot na ang pader, kinalawang na din ang mga bakal. I went to starmall again, same story this time nga lang hindi na 2-3 months ang kuwento, 50% by end of september naman. To have evidence this time as if kailangan ko pa sa tagal ng delay ng turn-over na sobrang obvious naman na at this point diba? I emailed the account officer, ms. Mary rose citron and the engineer, mr. Viel rimando asking for an explation and timeline for construction and expected turn-over date. Hulaan nyo kung anu nangyari… no reply from both of them as in dead ma. I waited for a week after nun I emailed again and told them that i'm already contemplating to seek legal counsel if they will continue to ignore me. Ayun nagreply bigla si account officer na itatanong daw nya sa engineer kung bakit hindi ginagawa yung bahay namin this time pinasa concern ko kila mr. Viel rimando, mr. Honeyboy catalan, ms. Mary arcilyn eliseo. This was last week up to this day wala pa din ako nakukuha reply ni isa sa kanila so bukas pupunta nanaman uli ako sa starmall para magmakaawa sa kanila na tapusin na ang bahay namin na patuloy naming binabayaran sa bangko buwan buwan pero hindi pa namin natitirhan. Hindi man lang nila gawin kahit paunti unti meron lang kami makitang improvement kahit panu.
Pumunta uli ako sa site kanina nakakapanlumo wala pa din ni isang taong gumagawa ganun pa din mula nang iwan nila pagkatapos makuha bayad sa bangko. Kung gusto nyo nang abala at sakit sa ulo bili na sa camella.
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